One of the longest running complaints about the Windows 10 Mobile version of Outlook Email & Calendar appears to have been fixed by Microsoft. In our preliminary tests, it now seems that HTML emails will now correctly format to fit the phone's display.
Mail & Calendar build 17.6769.40522 is now rolling out to select Windows 10 Mobile phones. That's a bump from the last x.40332 release a few weeks ago.
However, we are currently only seeing the update on our Lumia 950 with the production release. To make matters confusing, our Lumia 650 on production release has build 17.6568.46332 for Email and our Lumia 950 XL (Redstone) has 17.6769.40322. Neither phones are seeing the Email update detailed here, and it likely has to do with which Insider release ring those phones are registered under.
Rendering failure history
Back in December we criticized the Windows 10 Mobile app for its improper formatting. Images were not represented correctly with sizing being wrong or not positioned properly, and the email itself spilled over the edge of the screen resulting in a lot of scrolling.
In February, a new update to Outlook seemingly fixed the graphics area of HTML emails with proper rendering. However, emails were still 'zoomed in' when first opened requiring the user to pinch-to-shrink the email down to fit the display (or you would have to pan over to see more information).
At least for us, today's update appears to fix that new zoom issue. In the above images, you can see a comparison between the two builds of emails opened for the first time on each device. Clearly the ones on the right are much nicer looking and easier to read.
Finally, although we hate to do it, we are also going to throw in performance improvements with this update. Yes, the app seems faster in every area from opening the app to opening an email.
All in all, Outlook Mail & Calendar is feeling rather robust these days and today's update is the icing on the cake.
Let us know if the update and new rendering are working for you in comments.
Download Mail & Calendar for Windows 10 Mobile
Reader comments
Outlook Mail now renders email styles properly in latest Windows 10 Mobile update
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Finally got the update today. Looks like they actually fixed it this time. So far, all my HTML emails look great!
Did MS pull this update? I have an unlocked 950 on AT&T and my Outlook Email is still version 17.6568.46362.0.
I thought that this update was available on the production ring, which is what I am on.
Absolutely nothing changed for the mails I get and read on my phone.
Not working on my lumia 640.
embryo steps
i still have the previous version - have not seen this update yet on teh 950XL.
This is the only MS app that continues to crash on me... whenever i try to forward or reply to a message with graphics in it, the whole app crashes...
i can crash the app ever time with HomeDepot emails...
BTW i have the app set to download pcitures/images manually.
Anyone else having this issue?
Why have I still not getting this update? Html mail is almost impossible to read on outlook at the moment.
From my Windows 950XL flying high on Windows 10
My PC email client got broken after recent update...
Got an Xbox update today, still no outlook mail update. I don't get it.
Same here... Seems like random update. Oh, well Microshit...
No update here 950xl slow ring
I just wish they'd focus on fixing the syncing issue. On a 8mbps d/l speed it is taking either 5 minutes or just fails to sync with e.g. Gmail or Google. And PLEASE sort out that " downloading proceed anyway" message. Again, a poxy 1mb image file or even less in an e.g. Signature image in an email causes the whole app to have a crap usability. I am on a 1520, so should work! I bet Apple version of Outlook works a dream. MS sort it out for the few customers you have left!
@adeski, could agree with you more regarding the terrible syncing issues with my Outlook.com email account and Outlook.com contacts in the People app...Fortunately, my Gmail account syncs fine...and all Gmail contacts...Today after a complete install via WDRT, from AT&T servers, a couple of my Outlook.com contacts not there...complete syncing from my AT&T branded 950, and Windows 10 PC....still issues...many Feedback reports of this..:(
What. Took. So. Long. It's email, within your own application, on your own phone. Thanks for this. It was one of my bigger issues. Now a #happycamper
I can't download the update because it won't show up when I press the button 'Check for updates', and I can't update the app by searching for it in the store because the 'Update' or 'Open' button won't show.
Has anyone experienced overheating recently after this weeks updates???
It still irritates me that I can't click+hold an item in my inbox and have Forward show up in the drop-down list. I have to open the email first then forward. Often I know by the subject that I don't need to read it however I need to send it off to someone or another of my accounts for action later.
No update yet for AT&T branded 950, Production OS:0586.164, and latest AT&T firmware: 01078.00038.16025.39033...still shows: Outlook Mail: 17.6568.46332.0 :(
I have one ATT 950 with those exact specs (OS and firmware) that has this Outlook update.
And yes, it improved HTML email rendering substantially!
@snakebitten,
Thanks for this info...perplexing, to say the least, why I'm not getting it, but I'll wait patiently...hard reset my 950 too, with no backup....must be random updates, or (once again) Microsoft store/server issues...oh well...
Lumia 930 Outlook mail and calendar won't open. Haven't for weeks. Can't uninstall them either.
Although my comment does not concern to the outlook mail and calender app which looks feels and performs like a charm.....i have complaint regarding one thing.....the 'resuming' and 'loading' that i encountered too often....with this otherwise a beautiful and fitting upgrade to 8.1.....(using 640xl)
Sigh!! Sadly won't get to experience it on my current handset.
BLU Win JR LTE
Lumia 928 on slow ring, build 10.0.10586.164...mail is formatting correctly. Took them long enough to fix, but glad it's done.
Folks, you may know this already, but Microsoft doesn't give a damn about it's mobile user base. You'd all be wise to get an unlocked Android device and get on with your lives.
That's all.
If so, why would Microsoft even move a finger to improve all of these apps?! The system integration of Windows devices + Xbox is great if not as near as perfect. Personally I love Windows.
Precisely, that's all they move. A finger. Typically the middle one. To get excited about HTML handling in an email client on a mobile device in 2016 - that's embarrassing.
Thank god
It took a while to reach my phone but now i finally have it on my HTC One M8 and so far all emails except for one particular HP email look correct. Woohoo, finally... "Soon" is finally here.
Lumia 930 official W10. Still html emails look awful.
Finally emails are appearing again in my notification centre area.
Just check the store got it on my Lumia 928 running build .107.
MS is now simply confusing. I understand the insider builds for the OS but having different app versions for different insider branches is stupid.
I keep getting a feeling that I have the wrong version installed on my phone (pc version). Anyways mail amd calendar won't work for me since the last 10 says or so and I've tried all suggested remedies (except hard reset) to no success. Sigh
Posted from Windows Central App
Lumia 830/Win10Mobile
I got it Lumia 930 build .164
Interesting it took them so long. I assume this is because many of them which are in charge of W10M do not use W10M handsets as their primary device in daily use.
They follow their (former?) boss Mr. Belfiore, and try to "understand" iPhones and the likes.
Wooooo!! One of my most wanted features since Outlook for Windows 10m was introduced first
I can't see the update?! Please help
This is a very significant update!
I got the update for my 950xl on build 14291.1001. Lots of emails do indeed render properly, however I still have a select few which do not. So close! Also it seems to go back to the inbox from an e-mail, I have to hit the back button twice before it happens.
Hm, no update here.
I still haven't received any the Microsoft app updates posted here over the last few days. Photos, Camera, Outlook, Office apps.
AT&T Lumia 950 on latest official release and Windows Insider Slow Ring.
Same here! Keep reading about all these app updates, but I guess as this post points out, the updates are being selective by device and seeming somewhat inconsistent. Lumia 950XL on AT&T, production release.
...Finally!!! Got the update on my Icon about 20min ago, currently on build .164.
I definitely see improvement; almost all my messages rendered properly but there are two in particular that (that I've noticed thus far) failed to render as it should. I've noticed when the picture loads that's when it seems to go out of proportion...literally. I certainly appreciate the update but I hope MS realize it's just the beginning of a good start. Keep up the good work MS. Lumia Icon use all the way in Jamaica W.I.
"Outlook Mail now renders email styles properly in latest Windows 10 Mobile update"
Uh... no, it still doesn't, and I just got the latest Outlook update. Have you looked at the the mangled emails from Papa John's Pizza in WM10's Outlook? It renders just fine in the Android version.
That is intentional. Fast food chain pizza is disgusting and MS knows it. They have selectively chosen particular domains not to support with their new rendering technology.
One of the most expected fixes, indeed. Now It's a decent (almost) e-mail client. I only wish "Mark all as read" would be a more handy button, not a hidden menu command.
For me "mark as read" is a swipe right. I LOVE that feature too!
this update is not for official build
Yes, it is if you are on .164 and on certain rings.
Hi I still didn't get any of the updates from two or three days ago and I'm on official .164
This update only for Redstone build
False. Please re-read the article.
That's not true. I am on .164 and have switched to every ring and tried to update the mail app and can't. It seems random from reading the comments. People are getting the update on every ring with .164. And other people are not getting the update no matter the what ring they are in. I some how have version 17.6568.46332 of Outlook Mail on my 640 XL dual sim. I'm guessing peole who have non redstone 17.6769.40332 builds are getting it.
So, have they fixed IMAP yet (properly syncing with folders on server)?
This was one of the million reasons I switched away from WP.
Is the update for Insiders only?
Finally after confirming I can say the rendering works fine. However many emailers have image size issue. The text scaling fits the screen however some images go for a toss.
No update for me until now
Posted from L930 with W10 Mobile
Are you win 10 mobile insider or official ? I believe outlook update only for insider...
Yes!! That has been one of the most annoying things I've run into on WP. Very glad to see it fixed.
Got it on my 640 Fast Ring. But doesn't seemed to have fixed all the formatting issues. Some look much better now though.
Y'know what I'd like to see? An option to have different font colors/themes for multiple email accounts. It would nice to be able to quickly know by a color which email I was using. I have gmail, Outlook, & my ISP email accounts all accessible on WP.
Throw that on Windows Feedback, buddy! Let your voice be heard.
I did, buddy! I did!
I'm sorry but this update makes it worse for me. Emails that rendered perfectly before with tables and such, are zoomed out and unreadable now. Html based emails still are formatted wrong with missing images and x's everywhere. I was so excited to hear that it was fixed that I was so let down to see it's worse for me :(
Got the update on Lumia 950 on latest Redstone build.
I got this update. I am build .164 insider fast ring on my Lumia 640 xl dual sim
I got this update today. I am on build .164 insider fast ring on my Lumia 640 xl dual sim.
It's better but still massively broken. HTML support is pretty abysmal. It looks like they are still using word to render emails instead of edge. This baffles me. When you scroll emails often the word selection arrows show up and you can't click on links. Because you know you are selecting them... Still a light year behind iOS. Come on MS switch to Edge... Do it. DO IT!
Why don't they release this update to everyone? I have lumia 950xl with the latest production build and i am not seeing it. I thought the idea of universal apps is that they can run on any windows 10 device
One word... HALLELUJAH!!!!
I got the update, I haven't opened the app Windows Insider since I did a hard reset in my Lumia 640 XL, so I don't know which ring I'm in. Sorry for my bad english.
No update here on 730
Who among us is without sin.
So, are they making/updating apps for W8.1 anymore? Or is it just like W7 where we get left behind.......again
I believe you'll be left behind... It's just what I believe...
Posted from Windows Central for Windows 10
Using My Beastly 1520
The big question is if you filled out that survey for Verizon and let them know how you feel about Windows phone support!
Lol sorry, had to ask
Got it! 950 XL Dual SIM on production build.
Got it on my 640 xl
Nice update but it still doesn't show live tile updates on start screen
Sent from W10 PC
I can not tell you how happy I am with this. It's updated!...it works! There might just be hope for us yet. No more desktop size emails!
Posted from the Window Central App on a Fierce XL
Looking at the PowerBI and Summit streams, it seems alot of the talent and resources goes towards business intelligence/applications (for good reason). How big is WP team?
One intern. Could be part time.
Got the update (Blu Win HD LTE, fast ring) but there is still no command bar at the bottom of the screen. On portrait I don't even have the {+} button. I need to switch to landscape.
Finaly less scrolling. Rendering is improved.. Nice
My redstone 950XL got this just now. Indeed, formatted correctly now. Good job MS
Just got the update on my 950xl in the fast ring.
Posted from my 950xl for Windows Central!
About time! Thanks
Great! but it doesn't seems to work with Outlook email... it works with Gmail and Yahoo though!
I just got a update on mail and calendar on my Lumia 1520...
Posted from Windows Central for Windows 10
Using My Beastly 1520
The update also fixes the bug that appeared a few builds back regarding sending from the wrong alias for both W10 and W10M.For me this was a much bigger issue than how HTML mail rendered as it made the mail app on both my desktop and phone unusable.
Updated on my L830 with .146 (slow ring). Also seems to have fixed the phantom unread indication on my Gmail tile. Did get a strange double notification but that may be an anomaly. Testing now.
That's nice
Woohoo! I wasn't too bothered by having to pinch in to see some of my emails, but very glad to have this fixed. Thanks Outlook team!
About time. Should have been there in the first release. The app link on this site works. Try it. Insider, fast ring.
Posted from Windows Central for Windows 10
Have they fixed the bug where adding an appointment in week view defaults to the beginning of the week?
My guess is no. There are a ton upvotes in the Outlook Calender feedback on this. They don;t seem to think it's a big deal. Even though 8.1 was week view by default. So you'd think w10m would not have any issues for this particular view.
Better but still needs work. Costco, Harbor Freight, and Fry's Electronics still don't get the zoom correct and it runs off the edge.
Add Best Buy to the ones still messed up. It renders the site as a desktop site meaning links are unable to be selected and graphics are small whereas Android and iOS render as mobile.
When you click to download images, for example, rendering won't work properly
I just received it on my 950XL running the latest fast ring build 14291.1001
It's not entirely fixed. Some emails got zoom at the information bar. Hope that there will be another bug fix update :)
Just check the store for update and I got it. Works great.
Posted from windows central for windows 10 Lumia 920
Changed my Lumia 735 from Fast ring to Prerelease Preview ring and got the Outlook Mail and Outlook Calendar update. Also got update to 17.6769.40521 on W10 desktop build 14291.
Such a great update. Rendering is awesome
Sent from somewhere in the world on a Lumia 830 on Windows 10 Mobile
Switch to production ring, reboot and check for updates on the store. I got it on a Lumia 830 with .164
Sent from somewhere in the world on a Lumia 830 on Windows 10 Mobile
Tried that. It is now updating my phone to .164 again. For the third time after switching rings earlier for a different update. These releases/updates are a cluster ****. God I miss stability of 8.1.
This is stupid. My phone re-updated to .164 because I switched rings. Still no update.
I give up.
I'm not getting any of these updates. Photos, camera and outlook. I have official windows 10 mobile on lumia 640. Or are these updates only for lumia 950?
No, only for Insiders for the moment. They'll eventually be released to everyone.
Wrong. It's random. Some people have been getting it others haven't. Does not matter what ring you are in. Slow, fast, preview, or production. I've switched to each and no update for mail. Although my phone did re-update to .164 each time switched.
Just updated and all I can say is FINALLY! Can't believe it took them so long to fix it, annoyed the hell out of me.
They have really been polishing things up lately. I love it.
One picture at a time -- LG V10
So, is this another Redstone only update? This **** is ridiculous. Everyone has w10m who wants it, app preview should not be going to just redstone phones. These WINDOWS apps are better on ios and Android, and they aren't even ready for the w10m release. How and the **** does that happen?
Says my version of Outlook Mail is .46332.0, anybody else?
I see now. Didn't see the top of the post.
Not redstone only, I'm on build .164 on my 640 and I got the update..
Well it's a day later, and I still haven't gotten it. This is bonkers.
Not yet received the updates.
Still no Focused inbox like in iOS and Android.
This is great news! I don't have Windows 10 Mobile yet, but this was one of my annoyances with WP 8.1 Mail. Just before going to bed, I would often check the "Daily Deals" email from Newegg that used to arrive at midnight.
The task would be:
1) Open email
2) Click image placeholder to load images. (Also great that this can now be enabled by default in W10M, just like the desktop version.)
3) Wait for page to load... (Don't pinch to zoom out yet because...)
4) Images begin to load, then the whole page will reload again, zooming you back in to where you started.
5) Wait for page to finish loading the second time.
6) Pinch to zoom out.
7) Now view the full email with images.
I feel your pain ^^
Posted from Windows Central for Windows 10
Doesn't make any difference. Outlook for iOS is WAY ahead of Windows version.
Oh really, sunshine? Pray tell me, how do you insert a table on Outlook for iOS then? I'm all ears! :)
Posted from Bikini Bottom via my ShellPhone 950 XL
Different use cases. For me, the iOS version is actually better. It's quicker and easier to navigate, the mails render properly and they arrive in a timely manner. Only time will tell which team is the fastest at bringing new Outlook functionality and bug fixes.
I don't see how that invalidates my point.
The emails render properly on my 950 XL, they arrive according to my refresh intervals, and navigation is a breeze, too.
Posted from Bikini Bottom via my ShellPhone 950 XL
So much better but still not quite right. Seems to still not work for some emails, they still render the old style, maybe they are just poorly designed by the sender. Also it seems to only work intermittently, sometimes ones that work stop working.
got this as well as facebook beta update too. i really wanted this fixed. thank you MSFT
Now I'm just waiting for them to fix email aliases. For some reason all the emails I send are sent from my alias that is first in alphabetical order rather than my default email address.
There a many reports of this in the feedback app. It is nuts that they broke this a few versions back on both W10 mail and W10M mail. I have sent a number of tweets to GabeAul about this and all I get back are crickets.
This appears to be fixed in the updates for both W10M and W10!
I went through the other day and upvoted every single one of them.
No update here on a 950 xl with production .164
I don't hold much hope for this one. Still haven't got the photo ones. 950xl in UK
So sad that it took this long. My Icon better get the official windows 10 mobile
Gabe has tweeted that looking into the icon. Issues with resolution or something.
That's BS. Im running the review on my phone right nowm
Don't shoot the messenger! Go see for yourself....
950 on production ring. No sign of update yet.
No update for lumia 830 &lumia 930
Post from Windows Central Windows 10
I got for L830 but not for 950xl
Could you please share the Outlook Mail app from your L830? (link)
Posted from Windows Central App
Lumia 830/Win10Mobile
No update for lumia 830 & lumia 930
Post from Windows Central Windows 10
Got the update! 950XL
Wow! Emails render correctly now! Big freaking deal.... so behind the times it's pathetic.
It's fixed in time for the general release, not behind at all.
Finally! :D
Posted via the Windows Central App for Android
Somehow my Outlook on my 950 refuses to sync and pull my mail... hmm...
My 920 is doing the same. Happened a while ago. It is also crashing
Congratulations Microsoft, but I feel that this has been absolutely way too long to fix something so basic.
Agreed, but I'll be happy once I see the update available.
Yeah, it's odd. You'd think another MS team, the Edge team, would help out with integrating the HTML render engine into the app some way. It would be a win to use the same base code. Also, didn't MS's CEO want to remove barriers between internal departments?
I believe the Outlook on WM10 used Word's engine which caused the rendering issues. They wanted to use the Word engine for formatting options (B,I U etc.) which are not avaibable on other Outlooks apps (Android & iOS) since they use their respective browsers' engines.
Well, still waiting for it on my 830 w/ the latest Win10 for the 830. Hoping I get an update on my Fast Ring Surface. The latest Mail there keeps rendering some images crazy small or offset in strange ways. The latest Mail on WM10 830 renders things well most times, but some e-mails are horribly formatted.
... such is the life of us, peasants, owners of pesky lumia 1020's, etc.
This, and so many bugfixes we are not getting :(
Thanks, Obama!
Basic things like this just getting fixed yet some would have you believe this OS is ready for primetime.....
It is not for everybody but this is not a show stopping bug. It is an very big annoyance and it is fixed now. Also, the rate of updates is relatively fast with new features popping up left and right. There will always be bugs but the major ones will be squashed eventually.
Do you see ios and Android updating there os's every other day? No. Why? Because they are smart enough to release an os that is finished. Not almost finished.
Sooooo, you'd rather they not fix anything? Geesh...people complain when it's broken and then complain when they fix it.
100% agreed, theefman.
Still haven't received the latest photo & camera apps you reported earlier. But those don't matter too much, I want to see my emails rendered properly, I am not an insider...
Posted from Windows Central App for Windows 10 on Lumia 950
I have not see this on L1520. However, I hope they fix one problem happened a few builds earlier, i.e. tap email notification does not open the email, it just open the outlook, and even not the email account the email should go to. I have 1 single account inbox and one linked inbox with 3 accounts.
Seems faster.
It is faster.
I have 46332 on my 950XL non-insider.
Not seeing the update on my Lumia 930. But then I think my device has been locked out of the build updates by a previous build, or it just isn't avalible for the Lumia 930.
EDIT: Nevermind, I just read the article properly. Seems it is build locked/device locked.
I got it on my 930 build 164.
I simply clicked the download arrow from within the article.
I tried the link as well. However, the update was there for me when I just checked, so the update must have just not yet fully rolled out before.
The Microsoft Store links never redirect me to the Store app on my phone. They get stuck at login[dot]live[dot]com. I'm sure I'm logged in to my Microsoft account on edge too, still... :(
Try clearing your browsing history in edge.
And deleting the cookies.
Posted via the Windows Central App for Android
Check also that edge is set to show mobile version of webpages and not the desktop version..
Not seeing the update here yet.
(Alcatel XL)
Glad to see it fixed.
Awesome! Now waiting for notifications for custom folders and also not being forced to tap the email accounts twice after deleting emails from the current section.
This, in addition. But just selecting an account twice, too.
Thank the maker!
Posted via the Windows Central App for Android
Is that you threepio?
The rendering fix is great, but now my email counter doesn't update no matter the different ways that I try to get it to reset to zero.
Try to send email from another acccount to your account...i believe old count will disappear..
same here.. tried Bolot_malih suggestion but it didn't work
Soft reset (holding down volume down, power keys together) the phone
Though there hasn't seem to be update but this is the most requested fix for outlook mails, am happy this has finally come, ms is doing great job lately, seems they re listening to feedback afterall
Posted from windows central for windows 10 mobile
Not seeing the update on my 950 uk.... yet.
Me neither on my xl, i'm still having to scroll left to right on them... Not long now by the sounds of it !!!
No update for 950XL
Nothing here with unlocked 950xl in USA but will keep checking as I'm looking forward to this.
Amazing - sky's the limit now that MS has figured out this whole HTML thing!!
Bahahahaha.
So, all these updates are not yet available on official build?
Its not available on the latest insider 'Fast' build either.
So do we need an app to find updated apps?
I've gotten it on a 1520 and 950XL, both on latest threshold/redstone respectively.
Same here too, and a flood of emails that almost freeze my phone.
I have it in the latest insider fast build. 950XL
Fix the ugly email count on the live tile and the inaccuracies been the tile, the lock screen, and the notification center.
They should also fix the issues when selecting on an account, you have to do it twice. I noticed it in PC version as well.
I only get that while the red 'undo' bar is being displayed
I have been expierencing this issue on the latest build of outlook and it has been bugging the hell out of me. I have 4 emails linked to my account and need to switch all the time. I have a 950xl and I hope this next update fixes this!
Don't have that issue here. What device are you using?
Posted from Windows Central for Windows 10
Using the Alcatel OneTouch Fierce XL for Windows 10
I have an issue where I select an email from the notification area and it opens the Outlook ap, but not the email. Lumia 830 on the newest build (.164?) Anyone else see this?
No update for L535
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