Windows 10 now lets you know if your device isn't ready for the May 2019 Update

What you need to know

  • Windows 10 devices that aren't ready to receive the May 2019 Update will now show a notification.
  • The May 2019 Update is available to people who manually check for updates, but some devices aren't supported.
  • Microsoft is using machine learning to improve the rollout of Windows Updates.

A new notification will appear on Windows 10 devices that aren't ready to receive the Windows 10 May 2019 Update (via WindowsLatest). Windows 10 version 1903, also known as the May 2019 Update, recently became available to people who manually checked for an update through the Windows Settings app. While the update is available, that doesn't mean all devices will be able to download it. This is because some hardware isn't supported and some devices don't have the drivers necessary to update to Windows 10 version 1903.

If you manually check for an update on an unsupported device, you'll see this prompt:

The Windows 10 May 2019 Update is on its way. We're offering this update to compatible devices, but your device isn't quite ready for it. Once your device is ready, you'll see the update available on this page. There's nothing you need to do at this time."

This is a useful clarification as many users have expressed frustration and confusion regarding the availability of the Windows 10 May 2019 Update. Now, they'll receive a clearer message that their device isn't currently able to receive the update.

Microsoft has also stated in a doc (opens in new tab) that machine learning is being used to improve the rollout process stating:

We are now beginning to build and train the machine learning (ML) based rollout process to update devices running the April 2018 Update, and earlier versions of Windows 10, to ensure we can continue to service these devices and provide the latest updates, security updates and improvements."

The Windows Update process hasn't been as smooth as users would like over the last few years. With the help of machine learning and clearer communication, this will hopefully be improved.

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Sean Endicott
News Writer and apps editor

Sean Endicott brings nearly a decade of experience covering Microsoft and Windows news to Windows Central. He joined our team in 2017 as an app reviewer and now heads up our day-to-day news coverage. If you have a news tip or an app to review, hit him up at (opens in new tab).

  • I saw this just last night when I attempted to update my tablet. But not when manually checking for updates, which showed nothing. It was when trying to update from a thumb drive.
  • As I read elsewhere, the message is misleading. It's not my device that is not ready for the update, it's Microsoft that is not ready to offer the update to my device. They should have made it clear, especially when they say that "there's nothing I need to do at this time".
  • It could also be some 3rd party drivers who are not ready yet!!!
  • It would be nice if they also told you why your system isn't currently ready. That would give you some knowledge of what to update so your system could be eligible and get the update sooner than later.
  • All my 3 computers got this message but no details why they can't be updated.
  • I've got Pro on my work devices for a reason, and it's not to ensure I get updates as soon as MS is willing to let me do their beta testing for them.
  • Not too impressed by this process. On my update screen, it says "We found some issues. Select this message to fix and finish updating". Following this instruction, I click the "Fix Issues" button. Only then does the Windows 10 update screen appear which then tells me that my PC isn't supported yet. Very clunky. It should just show a message that my PC isn't ready yet on the update screen instead of having me jump through the daily hoop of clicking the fix issues button only to find out that my PC still isn't supported.
  • Quote:
    [[This is a useful clarification as many users have expressed frustration and confusion regarding the availability of the Windows 10 May 2019 Update. Now, they'll receive a clearer message that their device isn't currently able to receive the update.]]

    not useful. 1) I have several devices. I have no idea if any or all of them are not compatible.
    2) Do I need to uninstall, install or re-install something?
    3) Do MS need to update their systems? In view of their statement I'll opt for (3). Overall it's not a very friendly system. Too many unhelpful messages.
  • FIX
    Just remove any externals- usb, sd. This was supposedly fixed awhile ago, but it rears its ugly head once more.