Chime in: Is Consumer Reports' Surface controversy a big deal for Microsoft?

Shortly after the report was released, Microsoft promptly disputed those claims, and its Surface chief issued an official blog post to express his disagreement with the report's findings.

Why you should question Consumer Reports' Surface reliability claims

Consumer Reports' conclusion is big news, because many still rely on the site when making purchase decisions. Consumer Reports' proclamation could certainly influence those who come across the warning when searching for information on Surfaces.

There's a thread in our forums dedicated to the subject and whether or not it will have a lasting effect on the Surface brand.

So, if you're paying attention, you've likely heard that consumer reviews site Consumer Reports dealt Microsoft and its Surface brand a significant blow yesterday, when it removed its "recommended" designation from ALL Surface PCs and questioned the lineup's overall reliability. I wrote a news story for Windows Central on the subject yesterday, and since then Microsoft's Surface chief...

Al Sacco

Personally, I think it definitely will have a negative impact on Surface. It certainly won't help Surface sales. And it's hard to forget such a damning conclusion from a mostly-reputable site like Consumer Reports, even if proves over time to be misinformed.

What do you think? Have Consumer Reports' findings changed the way you think of Surface? Would the warning stop you from buying one? And is the whole thing a big deal for Microsoft? Hit the forum link below and chime in.

From the forums: Consumer Reports' Surface reliability controversy

Al Sacco

Al Sacco is content director of Future PLC's Mobile Technology Vertical, which includes, and He is a veteran reporter, writer, reviewer and editor who has professionally covered and evaluated IT and mobile technology, and countless associated gadgets and accessories, for more than a decade. You can keep up with Al on Twitter and Instagram.