How to request a refund for Cyberpunk 2077 on Xbox One

How-to
By published

If you're dissatisfied with the game on Xbox One, you can return it for a full refund.

Cyberpunk 2077 Johnny Silverhand
Cyberpunk 2077 Johnny Silverhand (Image credit: CD Projekt S.A.)

While Cyberpunk 2077 runs great on PC, it's a much different story on the base Xbox One. Put simply, the game performs awfully on last-gen consoles and because of this, CD Projekt Red is offering all Xbox One players a full refund if they want one (the studio promised fixes are coming) until Dec. 21, 2020. Here's how you can request yours.

How to request a refund for Cyberpunk 2077 on Xbox One

  1. Go to the Xbox Support page for requesting a refund
  2. Sign in to the website with your Microsoft account by clicking Sign In.

Source: Windows Central (Image credit: Source: Windows Central)
  1. Your Cyberpunk 2077 purchase should appear once you sign in.
  2. Check the box next to the order and select Request a refund.Source: Windows Central

Cyberpunk 2077 refund (Image credit: Windows Central)

Cyberpunk 2077 Refund (Image credit: Windows Central)
  1. A box will appear with fields for additional information. Fill out all the fields and then select Next.

Your request will then be submitted, and Xbox will contact you within the next day or two to confirm that your Cyberpunk 2077 purchase has been refunded.

Cyberpunk 2077 is available on Xbox Series X, Xbox Series S, PlayStation 4 and 5, Xbox One consoles, and Windows 10 PCs for $60. If you have a good PC we recommend that version the most, as it runs and looks best on PC right now.

Cyberpunk 2077 Reco Image
A dark and gritty world
Cyberpunk 2077

The standard for next-gen.

Cyberpunk 2077 is the latest project from CD Projekt Red, the developers behind The Witcher 3. To follow up the game that defined a generation of gaming, Cyberpunk 2077 needed to be huge, ambitious, and captivating. Thankfully, CD Projekt Red checked off all the boxes.

Brendan Lowry
Brendan Lowry
Contributor, Gaming

Brendan Lowry is a Windows Central writer and Oakland University graduate with a burning passion for video games, of which he's been an avid fan since childhood. He's been writing for Team WC since the summer of 2017, and you'll find him doing news, editorials, reviews, and general coverage on everything gaming, Xbox, and Windows PC. His favorite game of all time is probably NieR: Automata, though Elden Ring, Fallout: New Vegas, and Team Fortress 2 are in the running, too. When he's not writing or gaming, there's a good chance he's either watching an interesting new movie or TV show or actually going outside for once. Follow him on X (Twitter).