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How to request a refund for Cyberpunk 2077 on Xbox One

Cyberpunk 2077 Johnny Silverhand
Cyberpunk 2077 Johnny Silverhand (Image credit: CD Projekt S.A.)

While Cyberpunk 2077 runs great on PC, it's a much different story on the base Xbox One. Put simply, the game performs awfully on last-gen consoles and because of this, CD Projekt Red is offering all Xbox One players a full refund if they want one (the studio promised fixes are coming) until Dec. 21, 2020. Here's how you can request yours.

How to request a refund for Cyberpunk 2077 on Xbox One

  1. Go to the Xbox Support page for requesting a refund (opens in new tab)
  2. Sign in to the website with your Microsoft account by clicking Sign In.

Source: Windows Central (Image credit: Source: Windows Central)
  1. Your Cyberpunk 2077 purchase should appear once you sign in.
  2. Check the box next to the order and select Request a refund.Source: Windows Central

Cyberpunk 2077 refund (Image credit: Windows Central)

Cyberpunk 2077 Refund (Image credit: Windows Central)
  1. A box will appear with fields for additional information. Fill out all the fields and then select Next.

Your request will then be submitted, and Xbox will contact you within the next day or two to confirm that your Cyberpunk 2077 purchase has been refunded.

Cyberpunk 2077 is available on Xbox Series X, Xbox Series S, PlayStation 4 and 5, Xbox One consoles, and Windows 10 PCs for $60. If you have a good PC we recommend that version the most, as it runs and looks best on PC right now.

Brendan Lowry is a Windows Central writer and Oakland University graduate with a burning passion for video games, of which he's been an avid fan since childhood. You'll find him doing reviews, editorials, and general coverage on everything Xbox and PC. Follow him on Twitter.

6 Comments
  • You know, bad move on MS. This could have been a brilliant time to have bigger blades powering Xcloud and let xbox One buyers play through Xcloud. This is the ideal Xcloud game.
    But they're a couple of years behind. Stadia won this one guys.
  • xCloud is Game Pass streaming, so that wouldn't even be possible. Maybe one day they will let us play owned games remotely, but that isn't the current plan.
  • Congrats to all 4 people playing it on Stadia. Also as of writing, you cannot play any game you buy via the cloud, only those on Game Pass. Cyberpunk is not on game pass.
  • You know this isn't on Game Pass, right?
  • Its a shame, much anticipated but probably should have been delayed for another 6 months or so. Sadly I'll pass on it until I see evidence its sorted for Series X.
  • It is mostly sorted for Series X, it is is the base consoles that are the problem.