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HP recalls more than 100,000 laptop batteries due to overheating concerns

HP has announced that it is recalling around 101,000 laptop batteries due to overheating issues. Affecting a myriad of laptops sold March 2013 and October 2016, the recall (via CNET) is actually an expansion to an earlier recall in which an additional 41,000 laptop batteries were recalled over the same concerns in June 2016.

A note related to the recall on the Consumer Product Safety Commission's (CPSC) website states:

Consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact HP for a free replacement battery. Until a replacement battery is received, consumers should use the notebook computer by plugging it into AC power only.Batteries previously identified as not affected by the June 2016 recall could be included in this expanded announcement. Consumers are urged to recheck their batteries.

In all, batteries compatible with HP, Compaq, HP ProBook, HP ENVY, Compaq Presario, and HP Pavilion computers are involved in the recall. Batteries bought separately are also a part of the recall. According to the note, affected batteries have bar codes attached to them that start with one of the following: 6BZLU, 6CGFK, 6CGFQ, 6CZMB, 6DEMA, 6DEMH, 6DGAL and 6EBVA.

Alternatively, an easy way of determining whether you have an affected battery is to use a validation utility available from HP (opens in new tab). However, at least at the time of this writing, HP is experiencing some loading issues with its recall site that may make grabbing the utility difficult.

Dan Thorp-Lancaster is the Editor in Chief for Windows Central. He began working with Windows Central as a news writer in 2014 and is obsessed with tech of all sorts. You can follow Dan on Twitter @DthorpL and Instagram @heyitsdtl. Got a hot tip? Send it to daniel.thorp-lancaster@futurenet.com.

16 Comments
  • Ohh... No more Samsung thingy...
  • Hey. at least they are open about this issue unlike SamDUNG... And also, I've not heard of any laptops exploding.
  • Samsung solved the problem by making the next phone waterproof, so you can go swimming with it.
  • In an ever competing world of tech, speed to market is critical, as we saw with Samsung, one mistake can do an untold amount of damage.  What is the solution?  It happened to every single manufacturer in one form or another.
  • Typical HP.
  • Sorry for being off topic, HP made a great job with Elite X3 but they used wrong OS, I just read in Android Central that Samsung's Galaxy S8 will support Continuum, this changes everything again, since Android supports apps like termux which is like bash for Windows, you can install compilers and code editors and become productive on Android, all we need is the Continuum Dock.  HP already has this technoloy, so IMO they should launch an Elite X3 but for Android that supports Continuum as well.  Just my 2 cents for this great company.  
  • +1
  • The S8 cannot support Continuum because it does not run Windows 10 Mobile. Continuum does not exist on the Android platform because it's a Microsoft technology, Google may have baked something similar but it is surely not Continuum. Please troll somewhere else.
  • "... this changes everything!" Probably the most overused & meaningless phrase of this decade.
  • My old laptop just got revived with a new, working battery. :)
  • Same thing happened a couple of years ago, mmm
  • What about the batterys in the phones which came out last yr as they get hot, if ur on phone for over 1 hr??
  • anyone here old enough to remember the Dell laptop on fire incidence about 10 years ago
  • I bought a HP laptop ~5 years ago, and it overheated like crazy. My friends told me that HP laptops are prone to overheating. I probably won't ever consider another HP laptop again, and then I see this article. Yeah. (I realize not every HP laptop is susceptible to overheating, but based on the experience I've had with HP, I'd rather not risk it.)
  • 5 years ago is not 2017 my friend... Try the latest ENVY or Spectre and you'll know how much they have improved.
  • "OMG, such horrible quality control and/or customer service!" Unfortunately these things do happen, look at exploding airbags. It's all in how the company handles it when it does.