What you need to know
- Microsoft confirmed an issue with the Microsoft Installer on Windows 11 and Windows 10.
- The issue can prevent apps from opening after an update or repair has been attempted.
- It's possible to mitigate this problem now, and Microsoft is working on a permanent fix.
Microsoft confirmed an issue with the Microsoft Installer (MSI) that can lead to problems after attempting to update or repair apps. Some apps from Kaspersky are among the applications known to be affected by the issue. Affected apps might fail to open after an update or repair has been attempted.
The problem can appear after installing the KB5007215 update or later. KB5007215 started shipping on November 9, 2021. Windows 11 and several versions of Windows 10 may see the problem.
Here's the complete list of affected platforms, as detailed by Microsoft:
It's possible to mitigate this issue by uninstalling an affected app and installing the latest version of that same app. Microsoft is working on a complete resolution for the issue that will come out in a future update.
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Sean Endicott brings nearly a decade of experience covering Microsoft and Windows news to Windows Central. He joined our team in 2017 as an app reviewer and now heads up our day-to-day news coverage. If you have a news tip or an app to review, hit him up at firstname.lastname@example.org.