Microsoft throttles parts of Office 365 to meet demands during coronavirus pandemic

Laptop with Office 365
Laptop with Office 365 (Image credit: Windows Central)

What you need to know

  • Microsoft made "temporary changes" to Office 365 to meet the unusually high demand.
  • Use of Microsoft's Office 365 has gone up dramatically during the coronavirus outbreak.
  • OneNote, SharePoint, and Stream are affected by the changes.

Here's the list of changes that people can expect, as reported by ZDNet:

OneNote:

  • OneNote in Teams will be read-only for commercial tenants, excluding EDU. Users can go to OneNote for the web for editing.
  • Download size and sync frequency of file attachments has been changed.
  • You can find details on these and other OneNote related updates at http://aka.ms/notesupdates

SharePoint:

  • We are rescheduling specific backend operations to regional evening and weekend business hours. Impacted capabilities include migration, DLP and delays in file management after uploading a new file, video or image.
  • Reduced video resolution for playback videos

Stream:

  • People timeline has been disabled for newly uploaded videos. Pre-existing videos will not be impacted.

Microsoft posted warnings about "temporary feature adjustments" on March 16. That warning told customers that Microsoft was "making temporary adjustments to select non-essential capabilities," as reported by ZDNet.

The changes don't seem like they'll create a large difference in the overall experience of Microsoft 365 and Office 365 commercial services. Microsoft has seen an unprecedented rise in service using during the coronavirus outbreak. Last week Microsoft Teams reached 44 million daily users. That number could easily be higher as travel restrictions increase, and more people begin to work and study from home. Other Microsoft services have potentially seen increases in use as well, requiring Microsoft to make these changes.

Sean Endicott
News Writer and apps editor

Sean Endicott is a news writer and apps editor for Windows Central with 11+ years of experience. A Nottingham Trent journalism graduate, Sean has covered the industry’s arc from the Lumia era to the launch of Windows 11 and generative AI. Having started at Thrifter, he uses his expertise in price tracking to help readers find genuine hardware value.

Beyond tech news, Sean is a UK sports media pioneer. In 2017, he became one of the first to stream via smartphone and is an expert in AP Capture systems. A tech-forward coach, he was named 2024 BAFA Youth Coach of the Year. He is focused on using technology—from AI to Clipchamp—to gain a practical edge.