The Nokia Care app for Windows Phone has received its latest update today, but the only major feature is a new name for the app, rebranding it as Lumia Help+Tips.
Aside from the new name, the app has no new features, with the change log stating it only has "general fixes and improvements". It still offers owners of Lumia smartphones a quick way to learn more about their devices via a full offline user guide, videos and more. It would appear that Microsoft is trying to slowly distance itself from the Nokia name in terms of the apps it is now in charge of maintaining.
You can download the free and newly renamed Lumia Help+Tips app right now in the Windows Phone Store.
Thanks to the many people who tipped us!
Reader comments
Nokia Care app updated with name change to Lumia Help+Tips
I didn't get the update
People still use this app? oO
Its not available in the US/ Alaska...
I clicked the link
And it says that the app is not available for your device
Dafuq?
I just forced my L1520 8.1 phone to check for updates and the new help&tips is downloading along with xbox one smartglass beta update.
Not present for 920 runnig on 8.1
Useful, if you're new to Nokia and/or windows phone but useless after a while.
Any know the guid of the preinstalled version on the icon? Seeing as it hasnt popped up with an update it like to see if its been replaced
It shows that it's unavailable
Updates, very awesome, lets ruin more Wphones shall we. Its amazing how easy people release updates without checking it, if it actually works properly for people to download.
When is 8.1 released? Should have been today
Cant dowbload it in my region
Nice to see the Lumia name sticking around.
Not available in the US.
Not available on my 1020 running 8.1 (ATT)
Not available, UK with US region Lumia 520
Doesn't dl on Icon
930 will be my last windows phone, unless there is another windows phone which comes out with the Nokia name still showing on my handset. This was a bad idea for Microsoft to ditch the Nokia name, Nokia has loads of fans worldwide this is not a good move
All those former Nokia engineers are still working on making Lumia great. Your rationale is irrational.
Yep, I am proud to have a Nokia or MMo (MSFT Mobil oy)emblazoned on my next WP.
ditto Lumia 810, also updated to latest WP 8.1
Lumia 925 with latest 8.1 update. Store says "THis app is not available on your device..."
:-(
Said it was not available so I reverted region back to UK and was available then
I'm not able to download it still.. :-)
Never could
Mine won't update, says is not available
In tips its showing "•This topic is about Windows Phone 8.1. If your phone is running Windows Phone 8, some options and icons may look a little different, and some features may not be available" and shows tips for cortana, word flow, etc. I am not sure earlier it was there or not, haven't opened it in a long time...
I can't download
No update yet
Can't download
Mine won't update, when I follow the link to the store it says is not available,
Ill miss yo NOKIA. U were so stylish :'( . Ull b missed
Nothing on my 820. Its still nokia care.
OK in Denmark Lumia 920
Aaah, long gone from my Nokia phone. Four hours into June 25, has microshift stated supporting WP8.1 yet?
Not available??? Is it location problem?? Its changed to US but phones real location is India.
vanishing Nokia Name :(
Well, time to uninstall.
Why?
Same here not available for 521 will check later on
Can't update also.
Updated,Spain. Looks the same,but its very easy to navigate inside the app.
Can't update. Says it isn't available for my 920.
Same as with my L1520
Why is it not availible for me ? Germany...
Microsoft really want to remove Nokia Brand.. Good bye Nokia.. :((
MS sucks
They have no choice
Really It's been disappointing for us.. that.,
one of the Greatest Brand in the World is Moving out of Curtains..
Really Miss You NOKIA..
I'm still Proud that., in my life time I haven't used any other mobiles Except NOKIA...
I've used 1100, N72, 5233, N-Gauge, C1 01, Asha 206, & MY FAVOURITE LUMIA 520..
& still LOVE you NOKIA
I think that Microsoft has lost a great oportunity to use a brand, Nokia, that, at least in EMEA, sounds as good in terms of quality as Mercedes. MS's vision, looks a little bit short sighted, unaware of history and UScentric. If Nokia is not relevant in the US just call it Microsoft, or Samsung or Jack in the Box there but It would have been intelligent to keep the brand for the rest of the world.
I guess the Nokia brand could cost as much or more as the whole devices division that Microsoft bought and still they probably wouldn't sell it.
If you are right, as you probably are, the only sense of not selling the brand to MS for mobile devices (and keeping it for everything else) would be Nokia planning to restart production of those devices, as a competitor...
can't update. Showing you need to Update your phone
Reboot your phone and try after sometime.. But first you check whether you have the latest software available by MICROSOFT O.Y
Change your region to Jordan
No need to change the region I think.. It's available Globally..
I've got the update 3 hours ago ( In INDIA )
It may be technical problem related to store
Oh sorry i thought that you were in America
Not available in India!
Who said its not available in India.. I've got it updated by 9.00 pm itself..
Just reboot your phone to get update
Store says it's not available. ¬_¬
Okay then it may be a technical mistake related to Store.. Hope fully M.S will solve it soon...
But I've got the update earlier before this report got published on w.p central
Not able to update....showing some error with 720....any body else facing such issue?
Yup not downloading on my Nokia Lumia 720
Type that Error code in Google.. & You'll find solution related to that
Not bing ?
Exactly!
why bing?
You can
traitor!
You have to use your native region. If your phone it's from US, you have to set US region, if your phone it's from India, you have to set India as region ... And there it is. Was the only way I could update.
o.O Still Nokia..? isn't Microsoft Mobile..?
This update is ditching the Nokia name. I'm not sure what you're asking?
I see this name change as confirmation that our devices will stay Lumia devices, not something unlikely like a Surface phone..
little bit confused on that reanamed..! -_-
Ups!, sorry..! mistakenly i read that "Nokia Help+Tips"
Off topic, Sir still i didn't received the update of Accessories app (device hub) plz help me (Nokia lumia 1320- india- WP8) if i open the link in the store it shows for me update version 2.6 though u told that it was 3.2 :(
@Vishal: apparently that update is only for WP 8.1 as I didn't get it either.
Hope that was only for wp8.1, bt when i updated the Extra+info app, after updating it when i open accessories a pop up came out " a new version is avalible u should get it from the store" when i checked it still show the same :\
I hate the name "Microsoft Mobile." It's lame. Nokia sounds WAYYYY better.
It sounds like something from the late nineties..
EDITED. Not relevant to what you were saying.
and long too as compared to "Nokia" :P
What will happen to all the Nokia Care points in Europe?
They'll be renamed overtime.
It looks like the renaming of this app kinda confirms that MS is going to keep the Lumia name for smartphones....
...............
Remember what I said... You'll be getting a Lumia device for your next device!!! You will..
No, I will not. I've told you, after the 930 I'll only remain with WP if Sony joins the game and releases an high end WP device.
No.. No you won't.. It wouldn't make any sense to get the Sony device if the Lumia is better.. IF the Lumia is better, I say❕
Well, that's the thing. I trust Sony a lot more than I trust anything run by Eflop. So no, under any circumstances will I but a MM phone. I'm not buying something I am against and voted against ;)
Microsoft is lucky enough I'm giving the Surface one last chance with the SP3. They should be happy with that and work to keep me on WP by bringing Sony along... Well at least until 2016 when I can go back to Nokia.
(Yes, I know Microsoft won't notice one less customer. But it's still a customer lost that they could have retained).
Naaaaaa... You're not giving me a good enough reason to not get a future WP device... Emotional BS isn't good enough, so GoldFinger it is for you!!
..............
Don't make me come over there❗
.............
You're gonna love your new "L1030"... You will love it, you hear me❗
This as been known since the beginning. Microsoft confirmed it months ago Lumia was sticking with them.
It was confirmed that it was sticking with them, but not for sure that devices would use it.
I think it's bullshit to throw away a +60 year old Brand name just "because"
Nokia's name is more popular than "Lumia" or even "Microsoft" since for people who aren't much into tech the name "Windows" is more popular than it's maker's.
Nobody is throwing the name Nokia away.. Nokia still uses it.. Nokia has decided not to make phones anymore.. MS has decided to start making phones, but they can't use the name Nokia because another company is already using it.. Nokia has no more use for the name Lumia, or Asha, so MS can use those... What is so hard to understand about this?... One day Nokia just might decide to start making phones again,, then you might see devices named Nokia.. Pretty simple concept, I think.