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Surface Pro 3 gets second firmware update in less than two weeks [Update]

Surface Pro Microsoft Store
Surface Pro Microsoft Store (Image credit: Windows Central)

Microsoft has released yet another firmware update for its Surface Pro 3 tablet. It's the second such update for the product in less than two weeks.

The last firmware update for the Surface Pro 3 was rolled out on July 22 to fix, among other things, a couple of minor battery issues. However, many owners of the tablet have been reporting for weeks that there is an excessive amount of battery drain from their Surface Pro 3 models. Microsoft later said it discovered the issue was indeed affecting a small number of customers and that it believed it was "something that can be addressed via software."

So far, there's no word on what's contained in this latest firmware release, but we will update this post when we learn more.

Update: Microsoft has now updated the Surface history page for the Surface Pro 3 (opens in new tab) with the change log to this week's new firmware update. Again, based on this information, this does not appear to fix the battery draining issues.

  • Surface Pro UEFI - v3.11.1550.0 improves stability and performance when changing between power states.
  • Surface Pen Settings - v12.0.303.1 improves system stability with the Windows 10 Anniversary Update.

Thanks to Michael Gillett for the tip!

51 Comments
  • wow, the surface pro 3 is just like a Tesla. It keeps getting better over time with updates. Now if only the battery could be swapped out more easily fora reasonable price over time.
  • The update a couple of weeks ago fixed my battery drain problem. I haven't noticed any issues since then though.
  • Fixed mine too....almost wary to update today as the last firmware made a HUGE difference in my sleep battery drain.  Now it's functioning like it should
  • Yup. Fixed mine too. Although truth be told, mine has the LG battery, not the other one.
  • LG battery? Please elaborate if you don't mind? I have an sp3 so I'm a little confused now
  • The battery on the SP3 has more than one manufacturer. Some use a battery produced by LG, others why another company. Reportedly the problems were bigger in that other brand batteries. Posted via the Windows Central App for Android
  • the last firmware uptake was to fix battery drain, not battery degradation. Mine continued to degrade rapidly after applying the update. Will try this one now.  
  • I found fix for this problem. http://forums.windowscentral.com/microsoft-surface-pro-3/433863-surface-...
  • No battery issues just no touch input in centre section of the screen yet works with stylus. No help from MS on this in the uk!!
  • Jay -- Try the Touch Panel Calibration Tool. It's produced by the manufacturer of the touch panel in the SP3 (N-Trig, purchased I believe by Sony). You can find it at https://esupport.sony.com/perl/swu-download.pl?upd_id=9338. You may need to install the VC++ runtime redistributables, which you can fetch from Microsoft. The process has been quick and painless in my experience, though not a permanent fix.
  • Actually, N-Trig was purchased by MS and they made the pen input panel, not touch. That one is by Sony.
  • well, having downloaded from both ntrig and sony, it appears to be the same software, and it works.
  • Yep, this is the known fix for this issue, have had to use it a couple times for a some SP3's we have at work...
  • Is this an issue for all SP3's? Can't say I've ever come accross it...
  • Not heard about the vc++ runtime bit.. I stalled the n-trig software and it says a .dll file is missing and won't run. Wonder if that's this bit you mention. Will give it another try. Thanks.
  • Hope you get it fixed.
  • What is a firmware update, is it like a bios update?
  • Yes but these updates may contain driver updates.
  • The new firmware (1/8/2016) did NOT fix my SIMPLO battery degradation. 10:05:41
    Active
    AC
    100 %
    16,621 mWh 10:15:01
    Active
    Battery
    100 %
    16,621 mWh 10:20:49
    Active
    AC
    86 %
    14,303 mWh 10:49:34
    Report generated
    AC
    95 %
    15,793 mWh          it took 5 minutes to drain the battery to 86%, then 30 minute to charge it back to 95%, where it stopped charging! I just lost anothyer 1000mWh of battery capacity. Battery will be competely died soon.   I did this experiment so you don't have to. Using the battery is killing it.
  • How did you get these readings?
  •   run powercfg /batteryreport
    in CMD http://answers.microsoft.com/en-us/surface/forum/surfpro3-surfhardware/s...
  • I found FIX for battery degradation!! For two weeks, just have your surface only on Charger, and if you run your surface on battery, do not drain the battery under 80/90%!!! then put it back on charger. After month I had my Fullcharge capacity back on 42,500mWh (from 22,100mWh). You can try it too, i houpe you will be lucky, as me !
  • "davo_svk   I found FIX for battery degradation!! For two weeks, just have your surface only on Charger, and if you run your surface on battery, do not drain the battery under 80/90%!!! then put it back on charger. After month I had my Fullcharge capacity back on 42,500mWh (from 22,100mWh). You can try it too, i houpe you will be lucky, as me !"
    That's not a real fix. Degradation that has to be fixed like that indicates poor quality material in the battery. The problem is in the hardware.
  • Then how I got back my battery capacity back from 22.100mwh to 42,500???
  • I am not seeing the firmware update in Windows Update. Checked a few times.......
  • Me neither
  • same here
  • I was wondering the same thing because mine wasn't getting it either, but updated link in article says it needs Anniversary Update so that's probably why. I'm about to update now and find out.
  • No update on my end either?
  • Yeah, no update here too. :(
  • Need to update to Anniversary Update first if you haven't
  • No update for my SP3 too
  • I wasn't having battery issue before the last update, but after it I began experiencing fast battery drain. I'm eagerly looking forward to this new update. I've checked many times it's not yet there
  • Did microsoft pulled the most recent two firmware updates?
  • I don't believe so, why do you ask?
  • I was trying to find the log on MS website, for some reason the latest firmware uptae was shown as in April 2016.  
  • I checked an hr or so ago & it showed the 2nd-last update for me (21/07/16), not this latest one yet (still too early).
  • Not running so hot anymore. Nice!
  • I found FIX for battery degradation!! For two weeks, just have your surface only on Charger, and if you run your surface on battery, do not drain the battery under 80/90%!!! then put it back on charger. After month I had my Fullcharge capacity back on 42,500mWh (from 22,100mWh). You can try it too, i houpe you will be lucky, as me !    
  • Geez, mine is dropping to 30% in under a minute.  Really bad.  I can't use it off dedicated power any longer.
  • Is this firmware update only for Insiders? I have two SP3's and the one on build 14393.10 got it, but the other is on 10586.494 and it shows nothing.
  • I only got this firmware update after the Anniversary Update.
  • Was installed after Anniversary update but the installation failed. Can't find a way to reapply it???
  • After this firmware update I see some issues on the transition between apps (graphics)... Like the color of the old app remains a few microsecond when you open a new app or windows screen.
  • You would have thought that this battery issue would be a thing of the past considering how long the sp3 has been on the market. What kind of engineers do they have churning out firmwares that do not fix what they are supposed to fix?
    This is Microsoft's own product. Designed by them in their campus bunker'. In the past the excuse would be 'oh we support 34578833 different oem models'. It is disappointing to say the least. I bet they'll soon release the sp5 and make all kinds of claims that it's the latest and greatest when it's all lies. Firmware after firmwares and things aren't still working right. Shame on you Microsoft and your engineers. I might just sell my sp3 to get an android tablet or ipad pro even if it does have of what the sp3 does. I'm sick and tired of being a beta tester for such an expensive device.
  • Maybe they will fix the SP3 dollar store camera that they installed in this machine.  My 90's webcam takes a better picture than my SP3 camera.   Please don't tell me to use my phone and upload it.  For the money I paid it should have the camera my Icon has or the 1020. 
  • Hopefully it will help it run better. When i first got it (pre Windows 10) my fan would barely kick in.... Now it is blowing as soon at i turn it on!!!
  • Since Surface Pro 4 already exists shouldn't Microsoft be updating SP4 instead of SP3.
  • Ah, there was news just the other day about new dvr/fw updates for the SP4 & SB...
  • Oh! I didn't know that!
  • Since owning my SP3 I had never experienced battery issues.  But since the recent range of fixes its been pathetic. On one incident having been left plugged in over night then taking my SP to work to use it was totally flat by the time I came to use it in the afternoon. Today having disconnected power this morning and leaving it sleeping I had less than 30% left 8 hours later. I'm not happy....