Windows 10 Questions and Answers you need to know before upgrading

Microsoft is finally ready to release Windows 10 on July 29th, 2015, and unlike previous versions it will be a free upgrade for qualifying devices running Windows 8 or Windows 7.

Windows 10 is yet another radical change from previous versions, and it's a huge Microsoft effort to recover after the critics on Windows 8. The new operating system brings a brand new user interface, a new Start menu, Cortana, Continuum, and some other features. This makes the operating system new again, but more familiar to customers upgrading from Windows 7 or Windows 8. Also, Microsoft is making its new operating system a single piece of software that with little modification can easily run across devices, including PCs, tablets, phones, and game console.

Without further ado, let's go through what Microsoft has in store for us, how you can get it, and how the future of Windows 10 looks like.

Questions & Answers

What's Windows 10?

Windows 10 is the name Microsoft is branding its next operating system, which will become available after Windows 8. With this new version, the company also skips the "Windows 9" name, because they note that there are so many changes that Windows 10 can be considered a "Perfect 10" release.

Unlike other releases, this is a version that received a lot of help from the community. For Windows 10, Microsoft created the Windows Insider program, which allows registered users to download previews as they become available through the Fast and Slow ring of updates and send feedbacks directly to the company.

The Fast ring offers a build of Windows 10 with the latest changes, but it also ships with more bugs and fewer workarounds. The Slow ring provides a more stable version, and users can also download the ISO files to perform a clean installation.

When will Windows 10 be officially released?

Microsoft officially announced that Windows 10 will launch on July 29th, 2015. The operating system will release initially in 190 countries and 111 languages.

How many editions does Windows 10 have?

In May 2015, the software maker revealed that Windows 10 will have seven different editions, including:

  • Windows 10 Home
  • Windows 10 Pro
  • Windows 10 Enterprise
  • Windows 10 Education
  • Windows 10 Mobile
  • Windows 10 Mobile Enterprise
  • Windows 10 IoT Core (Internet of Things)

While all the editions of Windows 10 include the same core and similar features, Microsoft will only be releasing Windows 10 for PCs and tablets later this summer. The company plans to release Windows 10 Mobile later in the year.

What's the difference between Windows 10 Home and Windows 10 Pro?

Windows 10 Home is designed for home users in mind, but it will include all the main features Windows 10 has to offer. However, this edition excludes a specific set of features aimed at professionals and businesses.

Windows 10 Pro is a business graded operating system that contains all the features found in Windows 10 Home and more. The professional version of Windows 10 can be attached to a domain, it includes Hyper-V to create and manage virtual machines, it offers better devices and app management, business data protections, and additional cloud technologies.

Windows 10 Pro will also provide the new Windows Update for Business to allow companies to take control of when to get updates and features.

What are the minimum hardware requirements for Windows 10?

Windows 10 will run pretty much on every computer running Windows 8.1 and on most Windows 7 machines. Below you'll find a list will all the minimum specs required to run the new operating system:

  • Processor: 1 gigahertz (GHz) or faster processor or SoC
  • RAM: 1 gigabyte (GB) for 32-bit or 2 GB for 64-bit
  • Hard disk space: 16 GB for 32-bit OS 20 GB for 64-bit OS
  • Graphics Card: DirectX 9 or later with WDDM 1.0 driver
  • Display: 1024x600

What's the minimum software requirement to upgrade to Windows 10?

While users running Windows 7 or Windows 8 will be able to upgrade to Windows 10, Microsoft says users have to make sure they are running Windows 7 Service Pack 1 (opens in new tab) or Windows 8.1 Update (opens in new tab).

Can I use all the Windows 10 features with a PC meeting the minimum requirements?

No. While most of the Windows 10 features will be available on all devices. There are certain features that will required special hardware:

  • Windows Hello requires a special infrared camera for facial recognition, or iris detection, or a fingerprint reader.
  • The number of apps you can snap on the screen will depend upon the display resolution.
  • Touch gestures will require a multi-touch display.

For more info, check this Microsoft support page (opens in new tab).

Will Cortana for Windows 10 be available in every market?

Eventually yes, but initially Cortana will be limited to United States, United Kingdom, China, France, Italy, Germany, and Spain.

Is Microsoft offering Windows 10 a free upgrade?

Yes. Microsoft is making Windows 10 a free upgrade, but only for qualifying Windows 7 and Windows 8 devices. (This promotional offer excludes the Enterprise version.)

Keep in mind that this is a limited time promotion. The promotional offer begins on July 29th, 2015, and will expire on July 29th, 2016.

How much does Windows 10 cost per edition?

For those building a new PC, want to run a dual boot system, or for those customers who don't qualify for the free upgrade will have to pay full price.

The retail pricing information is as follow:

  • Windows 10 Home will cost $119 (US dollar) | (UK £99.99) | (Eurozone €135)
  • Windows 10 Pro will cost $199 (US dollar)

How will the upgrade be available?

Users who reserve their copy of Windows 10 will be able to upgrade via Windows Update.

Will Microsoft release the ISO files of the new operating system?

It's very likely that Microsoft will make available the ISO files to upgrade to Windows 10. However, the company hasn't shared clear details, but you can expect to see the files.

Can I do a clean install of Windows 10 with the free upgrade?

Yes, but the company says that you'll have to upgrade your current version first, and then you're free to do a clean install of the operating system.

What's the process for Windows 7 and Windows 8 users to upgrade for free?

On June 1st, 2015, Microsoft opened the doors to reserve a copy of Windows 10. Qualifying devices running Windows 7 and Windows 8 will start receiving the "Get Windows 10" app icon in the system tray.

From the "Get Windows 10" app, users can check if their PC is compatible and reserve their copy of Windows 10. Then when the operating system releases users will get notify automatically.

I want to reserve my copy of Windows 10, but don't see the icon in the taskbar, what do I do now?

If you're having trouble reserving your copy of Windows 10 try the following:

  • Make sure Windows Update is enabled and running properly
  • Make sure you have the update KB3035583 installed on your system. If you don't have it, you can download the update manually from Microsoft (opens in new tab)
  • If the app doesn't start, try to launch it manually: Open the Run command (Windows Key + R), type "C:\Windows\System32\GWX\GWX.exe", and hit Enter.
  • If the previous step didn't resolve the problem, uninstall KB3015583, and reinstall the update using the link mentioned above.

If nothing works, there could be something else wrong:

  • Your computer may not be running Windows 7 SP1 or Windows 8.1 Update
  • Your copy of Windows is not valid
  • Your computer isn't compatible with Windows 10

How can I upgrade if I didn't reserve my copy of Windows 10?

When the operating system releases on July 29th, Microsoft will begin notifying devices that there is a free upgrade available. Then users will see the "Get Windows 10" app, which they can use to schedule the upgrade.

What happens after reserving the free upgrade of Windows 10?

Sit, relax, and enjoy life. When Windows 10 launches, the software will download and install automatically.

How long does the upgrade process take?

The time to upgrade will depend on your hardware and internet connections, but Microsoft says that it could take anywhere from 20 minutes to an hour.

After reserving my copy of Windows 10 how can I delay or cancel the upgrade?

The update KB3035583 handles the "Get Windows 10" app. If you don't want to upgrade and you don't want to get reminded. You can open the app, open the menu from the top-left, click View Confirmation, and click the Cancel reservation link.

Then you want to remove the KB3035583 update from your system. For more details on how to this, check my previous How-to guide.

Can I buy a computer now and upgrade free to Windows 10?

Yes. You can buy any computer running Windows 7 or Windows 8 knowing that you'll be able to upgrade to Windows 10 for free.

What edition of Windows 10 will I get as part of the free upgrade?

Users will get the equivalent version of Windows 10, and just to be clear, you cannot choose what version you're getting for free or the language.

Windows 8.1, Windows 8.1 with Bing, Windows 7 Starter, Windows 7 Home Basic, and Windows 7 Home Premium will upgrade to Windows 10 Home. While Windows 8.1 Pro, Windows 7 Professional, and Windows 7 Ultimate will upgrade for free to Windows 10 Pro.

Windows Phone 8.1 will upgrade to Windows 10 Mobile when it becomes available later on 2015.

Which features of Windows 7 and Windows 8 won't users see in Windows 10?

In Windows 10, Microsoft is removing some features, including:

  • Windows Media Center
  • DVD playback capability
  • Windows 7 desktop gadgets
  • Windows 10 Home won't be able to opt out from the automatic update, but Windows 10 Pro and Windows 10 Enterprise users will have more update control.
  • Solitaire, Minesweeper, and Hearts Games that were included as part of Windows 7 will be removed from Windows 10. However, users will be able to download the new "Microsoft Solitaire Collection" and "Microsoft Minesweeper" from the Windows Store.
  • USB floppy drivers will be removed. You'll need to download the drivers from Windows Update or the manufacturer's support website.
  • Windows Live Essentials and OneDrive app will be removed and replaced with the new OneDrive integration.

During the upgrade will programs, files, and settings be migrated as well?

Yes. Applications, files, and settings will move over as part of the upgrade, but some applications and settings may not migrate.

Before the upgrade, you have to remove some of the programs that came pre-installed as part of the factory installation. The "Get Windows 10" app will help you to identify some of these programs that may cause issues.

Will my current antivirus work with Windows 10?

Probably not. Microsoft recommends installing an antivirus that is compatible with Windows 10. You'll also want to remove your current antivirus before upgrading. If you leave your antivirus running, the upgrade process will check if the software is compatible. If it's not, it will get removed and Windows Defender will be enabled by default. If it's compatible, the upgrade process will make sure it gets updated to the latest version of the latest update.

Can I dual boot the free upgrade of Windows 10 with my previous version of the operating system?

No. Upgrading to Windows 10 doesn't free up your previous license, so you cannot install your previous version on another machine or in a dual-boot configuration. The upgrade requires installing Windows 10 on top of a valid version of Windows 7 or Windows 8 installation to continue with the upgrade process.

Can I upgrade my PC running Windows 10 Insider Preview to Windows 10 final?


Can I roll back to Windows 7 or Windows 8 after upgrading to Windows 10?

Yes. You can roll back to the previous version of the operating system from the recovery partition or by using the recovery media that came with your system. Alternatively, Microsoft will offer the "Go back to the previous version of Windows" option in the Recovery settings. The setting will only be available when the system was upgraded from Windows 7 or Windows 8.

Also, if you want to roll back more efficiently with all your programs and data you previously had, you'll be better of creating a full backup before upgrading.

After the upgrade to Windows 10, what will happen with my previous operating system?

After upgrading your computer will boot into Windows 10 and the old operating system will stay archived inside the Windows.old folder on the installation drive.

Is Windows 10 completely free?

For users upgrading from Windows 7 and Windows 8, yes. Once you upgrade to Windows 10, the operating system is free for the lifetime of the device, and this is not a trial, it's the full version. For Example, if your device still running in seven years, then you can be sure that the device will continue to run the latest version of the operating system.

How is this the last version of Windows?

We're not saying that there won't be any more versions of Windows, but Windows 10 is the last big release we're accustomed to seeing. Now, Microsoft is moving toward a new update model called "Windows as a Service." This means that no more big versions of the operating system will be released. Instead, the company will push new updates and features as they become ready.

Microsoft explains that you could "think of Windows in the next couple of years as one of the largest Internet services on the planet."

Can I upgrade my Surface RT / Surface 2 with Windows RT to Windows 10?

No. Microsoft is officially retiring Windows RT and Windows RT 8.1, and it has already stated that Windows 10 won't be available for the Surface RT or Surface 2 tablets. However, the company said that it's planning to release an update in the future to bring some Windows 10 features to Windows RT.

Why Microsoft is making Windows 10 free?

There is no catch with this promotion. Microsoft is opting to make Windows 10 a free upgrade to speed up the software adoption. This will allow developers to bring modern apps and services to more customers and to reduce the fragmentation of Windows on the market. Having everyone on the same version of the operating system will help to build better apps and services and move forward at a healthy pace.

That's all folks

There you have it; we just went over 32 questions and answers to clarify the process of upgrading to Windows 10.

Finally, while the upgrade process is likely to complete successfully, it's not a bad idea to perform a full backup of your computer before upgrading to Windows 10. This will help you recover and to roll back more easily if you end up not liking the new operating system.

If you have other questions and answers you want to add, please tell us in the comments below.

Mauro Huculak

Mauro Huculak is technical writer for His primary focus is to write comprehensive how-tos to help users get the most out of Windows 10 and its many related technologies. He has an IT background with professional certifications from Microsoft, Cisco, and CompTIA, and he's a recognized member of the Microsoft MVP community.

  • I love Windows 10!
  • It loves you too
  • I love you friend!
  • I love you guys :)
  • I love you two
  • I love you three
  • I love..
  • Love u all.
  • There is lots of love in the windows central community.
  • Love cortana
  • Everything loves you
  • She is mine, she told me so:-) 
  • No Mine
  • You are lucky even to get a Beta Cortana, for most users across the global markets Cortana is still not available and never likely to be some 18 months after launch to such fanfare. Google Now is available worldwide which is why Android eats Microsoft's lunch.
  • Google Now is available worldwide, that's true, however, whatever I said to Google Now sent me to Google search results. If I say "Note to self: Get groceries" in my language, Google Now won't recognize it, if I say it in English, Google Now will send me to Google Search. Even though Cortana is not available in my country at all, my Lumia can be voice controlled (to a certain, limited, extent), and when I say "Note to self: Get groceries" (in English, as my language isn't supported) to my Lumia, it creates a note saying "Get groceries" in OneNote. For me, Windows beats Android in way too many aspects.
  • I love your girlfriend
  • I love your mum.
  • I love your Grandma
  • lOl Guys! Love is in the air I see! :P I love every single one of you too, and yes the MS Peeps and Win Central Community. And Daniel Rubino, and the previous writer, I think his name was Sam i guess who went to the mother ship. SAM SABRI! Yeah! I LOVE YOU TOO BRO!! :D lOl! Btw: grandma's are a lovely blessing. And so are mothers
  • I love everything!!!!!
  • Lol love your hypocritical comments. You are the perfect zombie. None are more enslaved then those who profusely believe that they are free. Hilarious lol. Love you to you. I'll set you free Posted via the Windows Central App for Android
  • I guess if someone state the "FACTS" and the "TRUTH" about an EVIL, Overrated, Hyped-Up,......CrApple, that some people refuse to accept, it makes it "hypocritical". I see.  FYI, Perfect Zombies are those iSHEEP that wait inline for DAYS, WEEKS, MONTHS, front of CrApple store, in total crap, just to get something that is 4 years behind other brand's technologies, which they never seen and/or tested before, due to hype, and BS brainwash marketing. Not to mention those iSHEEP zombies, will pay $800 to $1100 for a device that cost only $80 to $120 to make, and other brands had the same technologies used on the current iJUNK 6/6+ 4 years ago. Now thats perfect iSHEEP blinded zombies.    
  • I HATE EVIL CrApple:-)   LOVE everything else, specially MS and WC:-)<3
  • I hope your toilet smells good!
  • I am so glad to know you care so much about my toilet. WOW. I'm in tears. Do you also concern about sewer system too? How about Tim gay cook taking a dump in his toilet, while he is playing with his gay iJUNK phn? Since you are so concerned about toilets, you must also be concerned about that too. 
  • I just laughed my guts out!
  • Not to sound rude, but haven't we've been over this? But I guess this is a reminder or for new people. Anyway thanks.
  • You got the point.
  • No, it is better to put all things in one article. I think this is a very very good article.
  • Agreed. It is a good summary. I'm sure there are people out there that need a refresher.
  • If I am an insider, to which version of Windows 10 I shall get the free upgrade??
  • Pro, probably. Or depending on the version u upgraded from.
  • If I'll do a clean install of W10 TP build 10130, I'll get W10 Pro??
  • You will
  • The only bit which doesn't get any clearer in time is"what exactly will be in the update for RT?" Of course we have to take what we get, but would like some idea, especially if Cortana will be added! Also still not understanding why it can't have w10 mobile!
  • ^This! Well, maybe they don't know yet how much time and effort to put into Windows RT anymore... :/
  • July 29 seems too far :P
  • What is " Windows 10 final " writen at the " Can my Windows 10 Insider preview computer upgrade " section. It's still an unlicensed version of Windows right ?
  • I think it is not indicating its license.
  • The final (RTM) version of Windows 10.
  • You can upgrade from pre-release version to the RTM release that everyone gets, for free (ie no need to pay to upgrade) but you will need a valid licence/product key to activate Windows 10.
  • It would be really nice of them to release free ISO file for us who get it free on July 29th. Don't want to run download 3.00 GB every time I want to do a clean install.
  • You'll get the ISO, but you will need to upgrade first using Windows Update, and only then you're free to clean install Windows 10 using the ISO. Thanks,
  • The ISO would be spread like wildfire to anyone in that case wouldn't it? Also, there is an option to "factory reset", so you don' thave to redownload 3GB every time.
  • As far as I know, you have to upgrade first, so that the license get upgrade to Windows 10. Then you can clean install Windows 10 from ISO using your old license. Thanks,
  • My guess is it will be treated the same way the $15 upgrade to w8 was they'll make you fillout a form & they'll email a copy of the key & possibly like the previous promo force to to buy restoration media(which was a bonus since the iso for w8/8.1 had an encrypted wim)
  • But how about the product key? When we do a clean install?
  • Hence why you would need upgrade first (most likely).
  • Have anyone a idea when Windows 10 for Mobile (the final version) available is? ;)
  • Somewhere between late October and September but you'll get much later,because of career and country restrictions.
  • In my country that's India there isn't carrier restrictions. Btw I would be getting a new Lumia that time ad it has been more than 2 yrs still my Lumia 720 feels fresh with the clear black display.
  • I'm an Indian too, but I think we will get the update by December not earlier than that. And, Lumia 720 is a really impressive phone. I rock a 730.
  • If I go to the Insider Program, when Windows 10 be released do I have to roll back to Windows 8.1 to upgrade?
  • No
  • What about legacy apps?
  • Legacy programs should have no issue, providing driver support is there. I'm using finance sw on a w10 test machine, as well as photoshop and more. All good...
  • I imagine the only home version won't have extensive compatibility options as most home users won't need it (meaning no 95, 98 support not sure if xp support will be removed as well). However they may very will remove compatibility options for home entirely. You would better off posting in the forums as the lowest level iso on is the pro version.
  • If we buy a new Windows 10 license, will it be valid for lifetime? Since there will be no major release in the future, will I be able to update my system forever?
  • Yes, for the life of the device, of course. Getting a new PC means getting a new license. Thanks,
  • I tend to buy oem Enterprise with multi deployment as have so many machines. It will be interesting to see how w10 evolves.
  • What's the difference between Windows 10 Mobile and Windows 10 Mobile Enterprise?
  • Mobile is the consumer version, Enterprise is for large scale businesses that need to be able to install company policies and remotely monitor, track and wipe for security reasons. It's also more open to fiddling with the software, I.E: Companies have the option of installing custom barcode scanners on Mobile Enterprise, but not consumer Mobile.
  • If you buy the W10 OEM version then the license is tied to the machine's hardware.  You will continue to get upgrades as they release for the life of that machine.  When that machine (typically the motherboard) dies then you will need to get a new license.   If you buy a W10 retail version, then the license is still tied to that machine, but when you upgrade you normally just need to contact Microsoft Support, and then transfer the license to the new machine.  This is the same as it has always been, so it is likely to be the same for Windows 10.   Most people get "Windows" - on a new machine so that's why the OEM license is for "the life of the device" (and is why it is usually a little cheaper in price).
  • Windows 10 Pro Pack is for upgrade from Windows 10 Home?
  • Yup Posted via the Windows Central App for Android
  • Rdy for this!
  • Can i reinstall Windows Live Essentials after upgrade? I love Photo Gallery!
  • Most likely.  The only part that won't install is the OneDrive part as it is already part of windows 10.
  • Windows 8 installation automatically removes those programs as well, yet I've had no problems installing anything from Live Essentials except for OneDrive, which obviously would be redundant.
  • Great..........But too far...........
  • Cortana for Australia is avaliable for wp 8.1. But not on windows 10. :(. I wonder how long we will have to wait for cortana on pc.
  • "Can I upgrade my PC running Windows 10 Insider Preview to Windows 10 final? Yes." It's a bit more complicated than that. You'll be able to upgrade a PC running the Insider Preview to the RTM version only if you upgraded it to the Insider Preview from a valid copy of Windows 7 or Windows 8.1. Source:
  • I thought we got a new serial number when upgrading to Windows 10 Insider Preview?
  • I think the idea of this little "reservation" thing in the tray is to somehow make sure your key is good and when you do clean install this key will be authenticated while activating W10. I believe when you did reservation you have send some details to MS. I hope did not complicated this to much...
  • What does free for the life of the device mean? What if I wasn't too use the license on another pc that I have built while trashing the first pc?
  • I believe if you've bought an oem license (like a disc or whatever) then, when you trash your first machine, you install to the second and that becomes the validated device. Just like win 7 and 8.
    A tip: Buy Enterprise oem licences, toy can find them online readily, and they have deals on multiple deployment with no restrictions. I build a lot of gaming rigs and have multiple machines in home and have a 10 license w8.1 Enterprise license, purchased for £300. That means I have everything going and swap out devices with win 7 etc. Even jammed it into a fresh ssd in a dell venue 11 7140 (swapped out the ssd the moment it arrived). For a large family or business this works out great and not much more than the pro. That's what I'm doing with w10 - don't want a free upgrade!
  • No such thing as OEM Enterprise.  enterprise is an ongoing subscription for companies.
  • Free means.. Only for 1year .. ??? Or lifetime
  • Means you have a time of 1 year to upgrade FOR FREE. If you try to upgrade after 1 year of launch. You will be charged.
  • Lifetime Posted via the Windows Central App for Android
  • >Windows 7 ultimate user<
    Waiting for my pro version :)
  • Same here!
  • What's the diff between mobile and mobile enterprise
  • Same ques.
  • Mobile enterprise probably has more hooks for mdm and domain join, etc
  • This is what Microsoft has to say about it. Windows 10 Mobile Enterprise. This new offering will only be made available to Volume Licensing customers. It provides everything in Windows 10 Mobile plus the ability for businesses to manage how and when updates are delivered. (However, Windows 10 Mobile Enterprise will receive the latest security updates as soon as they are available.)
  • Difference between Windows 10 Mobile and Mobile Enterprise?
  • Can I ask how does one do a full backup? I can only see the option of "Save backup copies of your files with File History". Is that it?
  • This should help Thanks,
  • I'm worried about losing activations and settings in legacy programs.
    Will the installer warn you about the programs you will lose?
    Will programs be "reset", losing their settings and preferences, database locations, etc?
    How do I know I won't have to reactivate plugins/programs? Who knows where all those old activation keys are, and if they'll work the same.
  • The Get Windows 10 app should tell you if the application won't work in Windows 10. Alternatively, you can check the website of the software to see if they are working on an update. Thanks
  • If you are going from say 8.1 to 10 then you will likely keep all your settings and programs.  However, if you are going from an earlier version or do the "keep nothing" option, then you are better uninstalling any software/games etc before hand so that you get your activation token reset.  I guess it will depend on the software as to how it validates - whether tied to hardware or software.  
  • I'm on Windows 7 Pro 64. Just changing driver letters will screw up databases, undo history, etc. for programs like DAWs, old Premiere, old PhotoShop, old Lightroom, ACDSee...because they reference info on different drives. But I'm mostly worried about losing entire projects because the old expensive plugins within them ask to be reactivated on this "new" machine, and either I no longer have the (software) key, or the company's online activation system is no longer in use, or I'm not allowed to activate on a "second" machine. OR I can get them activated, but every instance gets reset to a default setting. But I guess these are issues with every upgrade. I'll have to wait to see what happens with others, and then test it on a laptop
  • fyi, i have several computers that use to have Win7 on them, with many many software i use(4 comp, 2 of them Desktop tower PC's that i built, 1 of them, an 8 years old HP laptop, and the other is 3 years old HP laptop). When i upgraded them to Win8 PRO directly from MS for only $35(MS ran a special promo for 3 months at that awesome price, so i jumped on it and upgraded them all, right away), Win8-Pro kept EVERYTHING i had on those PC's, without removing any of them. They ALL still working perfectly, including my $3000 Adobe software bundle. Every PC has been working flawlessly from day one on Win8-Pro, and now they are all upgraded to Win8.1-Pro, which still everything is working flawlessly, with -0- issues. However, i have heard some people had issues with their PC's, some how(even my 8 years old HP is working GREAT), which i think is hardware issue and NOT Win8/8.1. People always like to blame everything on Windows OS, NEVER think there are many hardware inside their PC, that might have failed during installation. All it takes is a small Capacitor, Transistor, Chip,..........or anything in between, will cuz the PC not to work right, but somehow Windows OS gets ALL the blame. I have seen this with my own eyes, people being angry with Win8/8.1, just to find out it was NOT the OS, it was their Hardware that had issues. Once i fixed their Hardware, everything was working Perfectly again. Please remember, things goes bad at ANYTIME, even during installation of a new OS. Once of the main thing people fail to do, is to clean their PC's ""FAN/FANS"" on their PC's for years. I clean my fans every 2 months, with my air compressor i have in my garage. If you don't have that, use a Air Can, you can buy at Walmart, Fry's elect, Target, is very important to have your PC breathing and cooling itself properly. You should have seen the PC's i repaired, due to fan being completely clogged. which will overheat the CPU and GPU,....... severely and cuzes lots of other components to get damage as well, and fail. That is NOT MS or Windows fault.     Anyway, i hope this helps. Also, don't forget, MS will have a "upgrade Compatibility Software", that will check you entire system, before you upgrade. It will give you a list of what will be work or not work with Win10. They had that, when Win8 came out. I ran that software, before i upgraded all my PC's from Win7 to Win8-Pro. So if you are not sure, i would run that 1st, to see what it will find for you, before you upgrade, and go from there. I believe its called""Windows Compatibility Center"", not 100% sure though. I'm sure MS wil have that again, when they will release Win10, so people can test their PC, BEFORE they upgrade.  
  • Yes, computer hardware can't be running forever. Hard drive and RAM have the highest chance of going bad that I have seen.
  • I have another question. If I want to completely remove the old Windows after the upgrade, do I just need to delete the folder "Windows.old"? Or is there anything else I should do?
  • If you don't want to roll back, yes. If you delete the Windows.old, you won't be able to go back to the previous version of Windows. Thanks,
  • Use the drive cleanup tool to do this, much safer than just deleting the folder.
  • I'm sad that I won't be able to upgrade just because of the lack of graphics drivers for my old laptop Posted via the Windows Central App for Android
  • What's windows mobile enterprise version
  • I don't see the point of releasing Windows 10 in markets without Cortana... It is the one feature they are promoting the most in Windows 10, and it will only launch in 7 out of 190 countries! 
    Cortana is such a huge part of Windows 10, that it will seriously diminish the user experience for the ones Cortana is not available for, which will result in worse reviews in pretty much all but the 7 countries that has it...  It is crazy that Microsoft haven't invested heavily in preparing Cortana for all, or at least a majority of the 111 languages. Setting it up can't be that different from language to language, and it must be possible to do in parallel... It would probably be expensive, but it would be worth it in the long run if it was universally agreed on, that Windows 10 is great... 
  • Microsoft is only interested in Americans market now. Just like Xbox services, Bing rewards etc etc, and Cortana only Beta in few countries, unlikely to change because they would have done by now, 18 months after Cortana launch if they were serious about global markets like Google has with Google Now services.
  • Microsoft should release numbers about how many have reserved their upgrades till now I have done in both of my laptops. Informed few of my frnds too.
  • About those with pirated versions, can they upgrade to Windows 10 and then buy the genuine version and activate it; or do they have to buy the retail DVD/ISO file like in previous versions?​
  • They may do a "not free but for a small fee" upgrade option.
  • I've never understood this whole dilema. Fact is that anyone can get Windows 10 free if they get the technical preview version now then upgrade upon release.
  • Despite the effort from Microsoft, will there be more app on PC? If the future Windows Store only contains universal apps, will I be able to use WhatsApp on my PC? Does Microsoft help to make the app universal or it depends on the developer?
  • Everything depends on the dev.
  • Can I update to Windows phone 10 if I am enrolled to Windows insider and having 8.1 GDR 2?
  • I got get windows 10 app.... Can I get the genuine win10 for sure?
  • Another question please. Will my free upgrade be a 64bit Windows 10 pro or will it just be 32bit version just like the Windows 8 upgrade?
  • Most likely 32bit -> 32bit. 64bit -> 64bit. Going from 32bit to 64bit will require a clean install.
  • Windows 10 can run on 768 Mb ram? (after with page file)
  • Is Windows 10 going to be dirt cheap in the initial months of release, like Windows 8 was?
  • i  have noticed on my  HP dv6 laptop, when i ,select check my pc  ,it show    These devices may not work correctly after the upgrade.   HP Mobile Data Protection Sensor   Hewlett-Packard   is it safe to upgrade  to win 10 plese help me   
  • "Will my current antivirus work with Windows 10? Probably not."   Probably YES. This answer is completely ridiculous. Most modern antivirus are prepared to work with Windows 10 as Windows 10 does not have anything in it that prevents current antivirus solutions to work with it.
  • If your antivirus runs on Windows 8. Will likely work on Windows 10.
  • What's that windows 10 mobile enterprise??
  • Must be like Windows Phone for business
  • I hope my Movie Maker 2012 works....I used it almost everyday!
  • What's the difference between
    Windows 10 mobile and
    Windows 10 mobile enterprise?
  • How about an article on how to go from Insider Preview to Win10 final.
  • What if I want to claim the Windows 10 license but not upgrade immediately/skip upgrading and straight to clean install? Does the upgrade process give you a license key and then prompt you to begin or is this a upgrade or nothing process?
  • You must upgrade first. After the upgrade is completed then a clean install can be accomplished. It's all in the licensing of the keys like in previous versions. You cant use an upgrade key for a clean install without first using it to upgrade.
  • Get something to clone your drive (Acroins backup or something of the sort) right before you upgrade, Upgrade it, capture your new key (or clone again), then restore your old backup. Now you have both and you can always do a clean install later...
  • You can't just say "Eventually yes" about Cortana availability. It's Microsoft we're talking about.
  • A really in-depth article.
  • I feel like including the differences in OneDrive is a good idea. It's really just like Google Drive now, or at least until the universal app comes out. I liked the placeholders and their loss changes its capabilities significantly for some people. You have to rely on the web app a lot more of you don't want to fully sync to your machine.
  • personally i moved everything to iCloud Drive. without smart files theres no benefit to using OneDrive and iCloudnis superior on my iMac and iPhone. They have a Windows App that works and I get Photo Stream and Photo Sharing in the same package. i will just fordake the Microsoft services and use Windows a lot less than i do now /shrugs/   theyve made it pretty easy for those of us 'riding the fence' to stop caring
  • Also, does anyone know what's going to happen to the machines that couldn't upgrade to 8.1 from 8? Any chance they may be compatible or no?
  • they will not update to windows 10 unless they got windows 8.1 "Update" :(
  • To be fair and to clarify with a non-PR answer, the real reason why it is called Windows 10 and not Windows 9 is because of a coding issue. It is impossible to reference the OS in lines of code without the risk of confusing other code into thinking you are referencing windows 95 or 98 and causing critical errors. So instead of rewriting a bunch of code, it was easier to change the name of the OS.
  • What is enterprise version?
  • please anyone help me!
    i have toshiba encore mini 7 16GB running on W8.1 with Bing (Wimboot). i didn't get windows 10 icon. what should i do? i will get the free update?
  • Great article! I'll share with family and friends ;)
  • Trial not trail - proof read. Otherwise a good article.
  • I can't wait a sec for WP 10 for mobiles...
  • We r always with u Microsoft....
  • We will always with you Microsoft...
  • its a multi billion dollar mega corporation, they appreciate it but i think theyll do fine.
  • If you are dual booting W10 TP with W8.1 or W7, you will stay dual booter when you upgrade W10 TP to W10 final.
  • Apple and google..........If you smellllllaaaaaa smellllaaaaaa what Microsoft is cooking......
  • lol!
  • Not really they are too busy smelling their profits revenue and market share. Posted via the Windows Central App for Android
  • LOL!  What market share?  Oh, you mean that piddly 7% they own to Microsoft's 91%??
  • So, the summary is : Cortana will reach every market regions, but will start with selected markets first?
  • So, should I also get notified on the matter of upgrading on my surface pro 3? Until now I've only received a notification on my desktop PC. And not on my Surface.
  • Poor RT. Posted via the Windows Central App for Android
  • Lol
  • I'm still on build 10047 ... Because I'm thiking to install the final release leter ... So please hlp me about how can I'll go directly to the final version form the build10047
  • I've got a pirated copy on one of my PC's but still been prompted to reserve W10...wonder if this means it'll validate my license or whether it'll fail on install. Might put the preview back on to edge my bets.
  • I have Windows 7 Ultimate but I want Windows 10 Home version. Can I get? (I have cracked copy?
  • If you have Ultimate, why would you want Home ? You would get Pro, that is the same thing as home with more features (you dont have to use Domain access and other stuff if you dont want to)
  • Do we have to provide license key again after a successful upgrade? I don't have so. I have cracked version of W7 Ultimate
  • I have a question! After upgrading, per say; my old version will be archived: Win8.1. I face storage problems on my PC. And ending up having double the storage consumed by one Operating System Archived and the other Running.
    Is there a way, a good guide to how I can just delete the Archived Previous OS?
  • Delete the Windows.old folder after you upgraded to Windows 10.
  • do it from disk cleanup so the system does that in the safest manner available.   you people give pretty bad advise.
  • >Can I roll back to Windows 7 or Windows 8 after upgrading to Windows 10? The question is, will my licence be valid if I roll back ? Let's say I am running Windows 8.1 with WMC, I do a full clone of the drive, Do the 10 upgrade, do a clone, will both licences be valid if I chose to go back to Windows 8.1 ? And if later I want to use my clone of 10 on the same machine, if I roll back with that licence be valid ? and screw Microsoft for killing WIndows Media Center...
  • And my laptop won't be upgraded because of its Intel 3600 :-(
  • I run an e4300 and an e2160 and both are validated to upgrade. Are you sure all your updates are installed?
  • Will windows 10 preserve my current files?
  • I read somewhere that user can easily uninstall Windows 10 if for some reason it's not working properly in a pc and go back to WIndows 7. Will this feature be in final version?
  • Okay, so I reserved my launch copy of W10 using the reservation icon jobbie when running W7, then..... the only way I could get the tech preview was to download the ISO and format my drive using the 'custom install' option and do a clean install. Newbie this going to affect me getting W10 RTM on 29th July?
  • By default WIndows 10 Onedrive will download all files automatically. What happen if the pc storage is not  large enough will it not download files automatically or will user have to turn it off or change setting first.
  • They said they will add place holders for Onedrive like current on in Windows 8. Not sure when.
  • They have stated no such thing. Placeholders are gone... forever.   they need toggles in settings to disable pim and onedrive integrations for those that dont use them as well.   apple has that in os x, but then again they tend to pay more attention to this type of stuff than Microsoft.
  • I have one question.... Does windows 10 installation will wipe out all files and folders in my downloads folder?
  • Only if you do a clean install. An upgrade should not delete any of your files. Thanks,
  • Thanks a lot.....
  • Just so annoyed. Spent two days trying to get the icon on my husband's Toshiba Encore 2. Nothing works. Even refreshed system and reinstalled all the updates. There is an issue running GWX on his tablet. Before anyone asks, I have the exact same tablet as my husband bought from the same suppliers at the same time
    both original windows 8.1 with Bing and MY tablet got the icon.automatically on June 2nd. I have run the batch file and tried all three methods. I have created the ReserveWin10.cmd file myself and run that. The Task scheduler keeps saying it can't find the file so I point it to the file and it says running indefinitely but doesn't show up as an active running task. I don't know what else to do. A genuine product with all the requirements identical to another tablet which has the icon and refusing to activate the updates installed. And yes both are installed the kb 303 one and the kb2 one. I have followed absolutely everything on the internet and to no avail. I really need help reserving this blinking update
  • Really sorry for you. I don't know how to help.
  • excellent writeup, thanks!
  • Will I be able to use a windows 8 key to activate windows 10. I'm using the technical preview.
  • You'll need to have Windows 8.1 Update installed in your system, then you can upgrade to Windows 10. After this process, you can use the same Windows 8 key to clean install Windows 10. Thanks,
  • This is such a helpful article for people who aren't regular readers of the site.
  • And hopefully they will read the whole article before posting questions that are already listed in there.
  • I think it is important to mention that the windows 8 charms bar and charms bar functionality will not be part of windows 10. Also the I'm app search from windows 8 is no longer supported in windows 10.
  • Being an Insider that means I will get Windows 10 for free, because this machine I am using for Windows 10 Technical Preview is new PC I assembled just for the Preview.
  • You'll be able to upgrade to RTM, but I have doubts it will free. Thanks,
  • Windows Live Mail will be removed? Does that mean Windows Essentials won't run on Windows 10?
  • This article is wrong. Windows Live Essentials won't be removed. It's the One drive application will be replaced. "If you have Windows Live Essentials installed on your system, the OneDrive application is removed and replaced with the inbox version of OneDrive. "
  • How can I recover Windows Live files after the upgrade? My son initiated the upgrade without letting me know that it would be wiped after 10 was installed.  I have tried looking under OneDrive, to no avail.
  • I'm still waiting for Windows 10 upgrade notification. Anyone got a Windows 10 upgrade notification on HP Stream 7? 
  • Will the upgrade to Windows 10 check if it is going on a Win 64-bit PC or 32 bit?
  • Yes,
  • I think it should read KB3035583 in "uninstall KB3015583, and reinstall the update using the link mentioned above." question <I want to reserve my copy of Windows 10, but don't see the icon in the taskbar, what do I do now?>  Doesn't it?
  • I know I missed the article, but I still confuse about the "reservation" thing. If I want to upgrade, do I really need to reserve before 29 July?? If I do reserve, can I choose when to upgrade? Since I want to upgrade months later after the launch
  • people who reserve upgrade will probably get higher priority on download. Once it's downloaded I think you can install it any time you want.
  • If I change some parts of my computer like motherboard or processor? or if my HD burn? or if I take a general upgrade?What's going to happen?
  • I think you can upgrade everything else in the computer except the motherboard.
  • If I change, I'm going to have to pay for Windows?
  • I just want to know if the 8.1 Single Language will be able to change the language later or not.
  • Can't wait Windows 10 on my phone
  • Yet more disappointing Cortana news. It's been how long now, waiting for something that basically works pretty well if you change your region? Too much time spent making poor Jen Taylor tell lame jokes and riddles, or trying to 'localize' her voice to someone else. Just roll it out with a splash screen warning people that it's Beta and some more local aspects may not work correctly. Honestly, when it comes to implementing things on a global basis, Redmond are miles behind the competition.
  • I am dual booting Windows 7 and 8.1. I will override my 8.1 installation, but I want to keep my Windows 7. I assume that won't be a problem?
  • Which version will home users get?
  • also home version  
  • When we format our pc then what will happen can I directly get windows 10 in my pc ????
  • Plz give us ios file while downloading for future requirement or reinstall the program ( it means if I format our PC's this will help us to reinstall windows 10)
  • I've had KB3035583 installed since April, I don't see the Windows Update icon in Windows 7 SP1. 
  • Important question: Any Windows 10 insider Preview install will become fully licensed RTM? I ask this because that would be a damned good way to get a legal copy for free!
  • How long will Windows.old remain on my machine? I want as much free space as possible, and if I'm going to be backing up beforehand anyway, I'd rather remove old or unnecessary files right away (or have them automatically removed or viewed as free space like the Recycle Bin) so I don't have a lot of wasted space.
  • so i am runnign win 7 pro and i still didng get the windows 10 upgrade icon and my updates are automatic. guess i have to do that cmd thing then or i should probably wait a bit longer. what do you guys think?
  • That's not all, what if I need to format pc after one year..??? Han????? n
  • By reserving a copy of Windows 10, installing and configuring it, you will at sometime during the process create a Microsoft account. Your product key will be associated with your MS account. When you sign into your MS account website you will be able to obtain your product key and ISO's for future download and clean installs.
  • NO DVD playback???   WTF WIN 10 can get stuffed  
  • That's apparently coming later....
  • I still don't see an upgrade notification on my Windows 10 Insider Preview PC! What do I do? :(
  • doesnt seem like a very useful FAQ.   1. Will stock apps be usable for consumers who choose not to log in with a Microsoft Account, without registry or Group Policy hacks on consumer machines? 2  Will the OS allow you to sign into store with a Microsoft Account without enabling all sorts of PIM and Cloud Storage integration, similar to OS X? This is a serious issue aimce 8.1 doesnt allow you to remove the accounts from Mail, Calendar, etc. once you sign in. 3. Will we be able to blanket disable OneDrive, similar to OSX and how it lets you turn off iCloud Drive. 4.  Is Windows Mesia Player going to be in Windows 10? If Windows 10 is as aggressive with pushing Microsoft Accounts I might even downgrade to 7 because its a major usability issue for me and people that ive tried to get to switch from Macs refuse because of the way the account system is integrated, and how mich usability auffers without it. I'd also like to get rid of that account as i dont use it for anything, but without it the stock apps are basically inoperable as they wont function without it, and with it theyre filled with useless accounts i cannot remove. On OS X i can sign into the App Store and iTunes without turning on any iCloud PIM or Drive services. Microsoft needs to get a clue. I dont use my laptop much these days, so i may just closet it and replace it with another fruit computer. its a horrid experiemce if you arent using it like its a smartphone OS wwith these sign in requirements all over it   
  • Agreed, because THESE are just such frequently asked questions. How in the world where they overloooked?
  • Agreed, instead of helpful they're annoying
  • I still don't know what happens to boxed retail version of Windows 7/8 when it's upgraded to Windows 10. Is it converted to OEM, e.g. tied to current computer only?
  • I only have about 1.5gb free on my Surface Pro 3. Will I have issues? I can download the actual install onto my network drive. But concerned about the install. Posted via the Windows Central App for Android on my BlackBerry Passport
  • You'll certainly need to clear some space. It's simple.  Move some documents to a thumb drive, upgrade, and put them back.
  • It has been along wait for this release, but im sure its going to be worth it.
  • No DVD playback is idiotic.
  • Or you could just download vlc...
  • Is there a discount if I want to go from regular 8.1 to W10 pro?, I'd like to do this since I sell my PC's on eBay after 2-3 years but the current one being an Alienware, people always want the pro version of the OS.
    LET ME REPEAT THAT,  ""I""  ""DONT"" ""WANT"" ""WINDOWS""  ""10""

  • "Unlike other releases, this is a version that received a lot of help from the community." This is patently untrue. Windows 8 had at least as much community involvement and it ran over a longer period. This effort seems far more rushed and far less measured.
  • I have Windows 7 Pro running 32 bit. Would it be possible to switch to 64 bit in the upgrade?
  • You missed an important question: will the updates for Windows 10 be free?
  • I have upgraded my PC frp, win 8.1 Pro Pack to Windows 10 (TP-10122). I expected to upgrade to Windows 10 Pro Pack but instead upgraded to Window 10 Home Premium. Can I somehow resolve this issue?        
  • I have a question..... !! Will windows 10 upgrade process delete all my personal files and folder in another drive like E,F etc ?? Or it will be like an update not effecting my personal stuffs ??
  • There is a typo in your article. Is it KB3035583 or KB3015583?
  • Nice
  • I reserved my pc with Windows 10 but now it not showing its icon and not opening plz fix my problem fast
  • I got windows 10 app in my pc now a day it's not showing what can I do now plz tell in my id
  • How could I install Windows 10 on an SSD if my copy of Windows 8.1 in on an HDD? Will it ask me while its installing what drive I would like to install it too or what?
  • if i upgrade window 10, will i lose my softwares or my accounting software and data? please reply me soon.
  • do we need a backup before the upgrade? i mean do my previous data vanish from the memory? or does it stay? or is it like formatting? and everything gets deleted?
  • What if you have restarted your PC, and intalled all of the latest updates but there is still no "Windows 10 Reservation" app? I am using Surface Pro 2 running Windows 8.1 Pro. Before the reset, Windows 10 was reserved on my Surface but after there wasn't any reservation app. I tried launching GWX.exe but it didn't work.
  • I had windows 8 but my HDD was in a bad shape so i couldnt update it to get the "Reserve Copy" icon. I formatted it and got the Windows 10 Insider Preview. I have the CD key for windows 8 can i activate windows 10 full version with that? Or do i need to get windows 8 again to reserve it?
  • Is mcafee central compatible with Windows 10?  
  • i i upgrade to windows 10, and have to recover my pc using the manufacturer recoverery disc's which has Win 8, will i stil be aboe to install wins 10 without buying it again?  
  • hello sir i am using latest version windows 8.1 updated but my laptop not show icon on windows 10 reserve  
  • I know that the Windows 10 upgrade uses your Windows 7 license so you can't use that license anymore.  I have one drive with Windows 10 and one drive with Windows XP which I don't use, but never deleted.  I also have one unused Windows 7 full install and one unused Windows 7 upgrade disk. My question is this:  Can I upgrade my Windows XP using my unused Windows 7 upgrade and then upgrade that Windows 7 installation and then dual boot with my current Windows 7 installation?  I don't want to give up my Windows 7 license to upgrade to Windows 10 as I want to be able to dual boot and I don't want the Windows 10 installation to be my main OS and take over all my programs.  (Yes, I know, Windows 10 is the greatest thing since sliced bread and why wouldn't I want to use it?)  I just don't.  Windows 7 is just fine for me and there are some features I don't like in Windows 10 (and there were many in Windows 7, but I found workarounds).  I just figure that I paid around $50 for the Windows 7 Pro upgrade that I have and never used and Windows 10 Pro costs $199 so it would be cheaper to upgrade my XP to Win 7 and then upgrade that to Win 10 while keeping my already installed Win 7 intact. Thanks.
  • So when I download Windows 10 I won't lose any of my music files or pictures ?
  • I upgraded my Surface Pro 3 to Windows 10, can I use the same license on my desktop pc or do I need to purchase another license?
  • Hi, Can i get my all outlook settings and mails as it is in Win_10 outlook ? Awaiting your reply...Thank you. 
  • Is it necessary to create a backup of hard drives before upgrading to windows 10?
  • I disabled touch in my laptop. I really had a hard time disabling it because my screen got broken (though it damaged only a tiny portion of the lcd) making all other touch points active (dots make the touchpoints visible) which caused all actions to work at once. Disabling touch is the only option I can think of for my laptop to work normally again. It is working normally after I disabled the touch, until I have to upgrade to Windows 10 (I used the media creation tool to force upgrade). After the download, installation and all preparations for the upgrade, my laptop had to restart, that's when several dots started to appear on my screen.  I still decided to proceed with the upgrade. However during the upgrade my laptop suddenly shut itself down and when I turned it on, it says that "It cannot upgrade to Windows 10" and restored everything to how it was before. Now, I'm waiting for the notification to upgrade and left the media-creation-tool-option to force upgrade. But I am afraid that risking the upgrade would enable the touch back and I won't be able to use my laptop again. Will the windows 10 upgrade reset the default settings and enable touch in my laptop? Please help me with my problem. Thank you.
  • Hi i need info actually i want to upgrade may dell n5110 windows 7 to Windows 10
    My question is if i want revert back to Windows 7 via clean fresh install my old original key will remain genuine and valid??
  • Can I use my programs if I will install Windows 10? Like Photoshop, LR,  Nikon programs ....?
  • if i reset my laptop and its originally windows 8 will i lose windows 10 when i reset  
  • Windows 10 has introduced a sleep mode during inactivity to my pc. This occurs during overnight use of Windows Defender and stops Defender from doing its scan. How can I disable the sleep mode? or get the scan to complete despite it.   Regards,   Pat.
  • Windowsx 10 has been downloading for over 7 hours and is still not done.  Any ideas or suggestions? HELP!!
  • Windows 10 has been downloading for over 7 hours and is still not done. Any ideas or suggestions? HELP
  • Can I download my copy of windows 10 from another computer and install it in my PC afterward?
  • Does it necessary to backup all the drive or only C drive? & does our install software need to reinstalled after update & what the size in MB of win 10 update?
  • Do I have to purchase all new programs (such as my WordPerfect, Word, etc.)  if I update to Windows 10?
  • With Windows 10 I can no longer watch antenna (rabbit ear) TV on my computer. Guess I am suppose to contribute to the cable racket.