Windows 11 stuttering issues confirmed by AMD, but a fix is far off

ASUS ROG Strix X570-E Gaming
ASUS ROG Strix X570-E Gaming (Image credit: Rich Edmonds / Windows Central)

What you need to know

  • AMD has confirmed that an issue can cause intermittent performance stutters on PCs running Windows 11 or Windows 10.
  • Some PCs perform extended fTPM-related memory transactions, which can cause stuttering.
  • AMD is working on a permanent fix that should arrive in early May 2022.

Some PCs running on AMD hardware are running into performance stutters. PC owners on Reddit have discussed the stuttering for several weeks, and the issue has now been confirmed by AMD.

According to AMD, stuttering occurs when a system performs an extended fTPM-related memory transaction. When this happens, a computer will stop being responsive for a short period of time. People have also reported robotic audio and video that are likely caused by the same issue.

Here's the description of the bug from AMD:

AMD has determined that select AMD Ryzen system configurations may intermittently perform extended fTPM-related memory transactions in SPI flash memory ("SPIROM") located on the motherboard, which can lead to temporary pauses in system interactivity or responsiveness until the transaction is concluded.

A permanent fix is on the way for the stuttering problem, but PC owners will have to wait some time to receive it. AMD states that fixing the problem will require a motherboard system BIOS update. Flashable files with the system BIOS update should start shipping in early May 2022, though the exact date the update rolls out will vary from system to system.

For now, there is a workaround for the issue, which AMD explains in a support document:

As an immediate solution, affected customers dependent on fTPM functionality for Trusted Platform Module support may instead use a hardware TPM ("dTPM") device for trusted computing. Platform dTPM modules utilize onboard non-volatile memory (NVRAM) that supersedes the TPM/SPIROM interaction described in this article.

AMD warns that it is critical to disable TPM-backed encryption systems when switching a PC from fTPM to dTPM. You also need full admin access to perform the workaround.

Sean Endicott
News Writer and apps editor

Sean Endicott brings nearly a decade of experience covering Microsoft and Windows news to Windows Central. He joined our team in 2017 as an app reviewer and now heads up our day-to-day news coverage. If you have a news tip or an app to review, hit him up at sean.endicott@futurenet.com (opens in new tab).

5 Comments
  • So glad I went intel when updating my cpu, years ago I swore I'd never get Amd again.
  • lol. As if Intel didn't have spectre meltdown, Pentium bug, CPU identification leak, Hyperthreading woes, CPU heat throttling, absurd power requirements and their issues too.
  • When Intel had most of those problems, AMD was literally irrelevant. AMD isn't in a position to have repeated performance issues on Windows machines. People will start avoiding their CPUs, and rightfully so. Also, when Intel had Absurd Power Requirements, AMD was even worse. Why do you think they were literally unseen in laptops, except in the budget tier? Their GPUs were also power hogs, basically until the current generation RX cards. You're exercising a lot of selective, discretionary recollection in this reply... This is a BIOS issue, so unless the PC/MOBO MFG issues a BIOS update users are going to be SoL.
  • @Brett Mickleson Soo, you getting a intel gpu then? Or An Nvidia GPU which are currently overpriced - plus it looks like the next gen will be powerhogs. This blind fanboyism doesn't do you any favours lol. If anything, fanboyism for technological progress, competitive products and pricing would serve you better.
  • It's worse for some Motherboards too. Especially when you disable CSM. I have been having alot of stability and random crashes with csm disabled on a aorus elite x570. Other users have been similar issues for awhile now.