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Windows 11 running into issues with Snipping Tool, Touch Keyboard, and other built-in apps

Windows 11 New Apps Snipping Tool Clock
Windows 11 New Apps Snipping Tool Clock (Image credit: Windows Central)

What you need to know

  • An issue on Windows 11 prevents some built-in apps from opening.
  • The Snipping Tool, Touch Keyboard, Emoji Panel, and several other built-in apps are affected.
  • An issue with a Microsoft digital certificate causes the problem.
  • Some of the issues can be fixed with a preview update.

Windows 11 PCs may have an issue opening certain built-in applications. The Snipping Tool, Touch Keyboard, Voice Typing, and Emoji Panel are among the affected apps. The problem is related to an issue with a Microsoft digital certificate that expired on October 31, 2021. Release preview update KB5006746 can mitigate some of the issues. Microsoft is working on a fix for the Snipping tool and other remaining problems.

Microsoft details the issue:

Starting on November 1, 2021, some users might be unable to open or use certain built-in Windows apps or parts of some built-in apps. This is caused by an issue with a Microsoft digital certificate, which expired October 31, 2021.

  • The following applications might be affected:
  • Snipping Tool
  • Accounts page and landing page in the Settings app (S mode only)
  • Touch Keyboard, Voice Typing, and Emoji Panel
  • Input Method Editor user interface (IME UI)
  • Getting started and Tips

Windows 11 preview update KB5006746 mitigates the issue for the following apps:

  • Touch Keyboard, Voice Typing and Emoji Panel
  • Input Method Editor user interface (IME UI)
  • Getting started and Tips

The fixes in the preview update will likely make their way to Windows 11 in the next set of Patch Tuesday updates.

Microsoft is working on a fix for the Snipping tool and S mode-only issues.

Sean Endicott
Sean Endicott

Sean Endicott is the news writer for Windows Central. If it runs Windows, is made by Microsoft, or has anything to do with either, he's on it. Sean's been with Windows Central since 2017 and is also our resident app expert. If you have a news tip or an app to review, hit him up at sean.endicott@futurenet.com.

7 Comments
  • My new Surface Laptop Studio is definitely affected by the Snipping Tool issue. While the app will open, if I click the "New" button to start snipping, I get an error of  "This app can't open." and "A problem with Windows is preventing this app from opening. Refreshing your PC might help this app might help fix it." I am also having a problem in File Explorer that prevents thumbnail images from displaying in folders. If I scroll through the folder, the images sometimes flicker for a millisecond then go back to the regular file type image. Aside from those two issues, my first couple days on Windows 11 have been pretty smooth (and super fast on the new Surface), but these two issues are pretty major, since the device is being used for professional photo editing during my wife's super busy photo season and the issues are certainly having a negative impact on productivity.
  • I haven't had that problem with the Snipping Tool program. We use it quite often and no issues yet. Using Surface Pro 7 with Windows 11.
  • As of recently I cannot open the download and update page of the Windows 10 Microsoft Store app. And up until then it shows a mixed UI with texts in English and my locale.
  • I have an SLS, I have the Snipping Tool issue, and my Win-X menu does not display all the shortcuts that are in Group 3 folder. Unable to find a fix for the Win-X menu to save my life and it is annoying because that is how typically accessed command prompt and powershell. Other than that, no other issues with the SLS.
  • Wow, what a sorry situation to be in with their own first-party apps. I'm glad I decided to wait for W11 to iron out all kinks (and hopefully bring some of those "missing" features back). But does this affect Snip & Sketch? I don't actually use the old Snipping tool anymore. I couldn't live without the emoji panel (which is much more than the name suggests - it really should be called the symbols panel or something).
  • Real patch when
  • All good on Windows 10.