Can't reserve your free copy of Windows 10 due to the missing update icon on the taskbar? Try this

Many users around the world today are updating to Microsoft's Windows 10. Indeed, this video shows the installation rate and just how fast it is going.

Still, some users are having issues. We already posted how to force start the update if you have Windows 10 reserved but what about if you are still one of those who cannot reserve? The file was released back in April as KB3035583, but it is not working for everyone.

Turns out, the problem can be very complex. A Microsoft moderator already answered the question on their support forums (opens in new tab), and we see many people in _our _forums looking for the same threads.

So here is what Microsoft is recommending if you have done all the OS updates for 7 or 8.1 and you still do not get the 'Reserve Windows 10' icon.

Fix to bring back Windows 10 Reservation System

If you don't see the Get Windows 10 app (the small Windows icon in your system tray), it might be because:

  • Your device isn't up-to-date with at least Windows 7 SP1 or Windows 8.1 Update
  • Windows Update is turned off or is not set to received updates automatically
  • You've blocked or uninstalled the necessary Windows Update functionality.
  • Your device is not running genuine Windows
  • Your device is running Windows 7 Enterprise, Windows 8/8.1 Enterprise, or Windows RT/RT 8.1, which are excluded from this reservation offer.
  • Your device is managed as part of a school or business network. (Check with your IT administrator.)
  • PCs that we determine cannot run Windows 10 will not see the Get Windows 10 app before July 29th. After July 29th, we'll enable the icon in the system tray. This is to help ensure that you can easily check your PC's compatibility if you choose.

Running Windows Update and installing any available updates will fix the first 3 issues.

If you don't think any of these conditions apply to you, and you're still not seeing the icon, you can also try running the solution below, which will verify your device meets all the prerequisites and then turn on the Get Windows 10 app:

  1. Open Notepad
  2. Copy the following text and paste it into Notepad:
  3. REG QUERY "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\UpgradeExperienceIndicators" /v UpgEx | findstr UpgEx if "%errorlevel%" == "0" GOTO RunGWX reg add "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Appraiser" /v UtcOnetimeSend /t REG_DWORD /d 1 /f schtasks /run /TN "\Microsoft\Windows\Application Experience\Microsoft Compatibility Appraiser" :CompatCheckRunning schtasks /query /TN "\Microsoft\Windows\Application Experience\Microsoft Compatibility Appraiser" schtasks /query /TN "\Microsoft\Windows\Application Experience\Microsoft Compatibility Appraiser" | findstr Ready if NOT "%errorlevel%" == "0" ping localhost >nul &goto :CompatCheckRunning :RunGWX schtasks /run /TN "\Microsoft\Windows\Setup\gwx\refreshgwxconfig"
  4. Click File, and then Save As
  5. In the File name box, change the file name to ReserveWin10.cmd
  6. Then click the drop-down next to Save as type, and select All files (*.*)
  7. Select the folder you would like to save the file to. For this example, let's choose to save the file to the C:/Temp folder. Then click Save.
  8. Open an elevated command prompt. (From the Start screen or Start menu, type Command Prompt in the search box, and then in the list of results, right-click Command Prompt, and select Run as administrator.)
  9. Finally, run the file from the location you saved to in Step 6. In this example, you would type the following in the Command Prompt window and hit Enter: C:/Temp/ReserveWin10.cmd

The Microsoft Compatibility Appraiser can take 10 – 30 minutes to run, during which the script will continuously provide status reports that it is running. Please be patient.

If the script is failing in an infinite loop, then you do not have the necessary prerequisite Windows Updates. Besides requiring Windows 7 SP1 or Windows 8.1 Update, you must also have installed:

For Windows 7 SP1:

  • KB3035583
  • KB2952664

For Windows 8.1 Update:

  • KB3035583
  • KB2976978

You can manually check if you have these updates within your elevated command prompt by typing the command:

dism /online /get-packages | findstr 3035583

(Replace the KB number with whichever update you are looking for.) If you have the update installed, this command will show the package identity. For example, Windows 8.1 users should see this:

**C:>dism /online /get-packages | findstr 3035583

Package Identity : Package_for_KB3035583~31bf3856ad364e35~amd64~~6.3.1.29**

Going beyond this method and if you are still having problems, there is an elaborate script file that you can run created by the community. That is another lengthy process, although it is fully explained over in Microsoft's support forums, including everything the script is actually doing.

Script Method

Instructions to run the tool:

  1. Go to https://www.dropbox.com/s/0u0au9xgy6ss18p/win10fix_full.zip?dl=0 and download the file.
  2. Copy the win10fix_full.bat file to anywhere else like the Desktop.
  3. Right click the file and click Run as administrator.
  4. Follow the screen instruction until to come to the main menu screen.
  5. On main menu screen do step 1 first and check if you go the updates installed and then press any key it will take you back to main menu.
  6. Now do step 2 which only takes like 1 second and should have the icon in the taskbar.

Please note this tool is not officially from Microsoft is not sanctioned by them but it has been reviewed by me, is not malicious and certainly makes it easier to get the process done.

Needless to say, that is a lot to take in. You can go to Microsoft's support forums to read more about that batch script in case you are concerned. You alternatively can use our forums where users are also discussing today's update and this issue.

ISO Time

An alternative method is to use the official Windows 10 ISO files although you will want to have your Windows 7 or 8 Product Key handy. Those were released late last night as we reported and you can find them here (opens in new tab).

Finally, once you do get back the Windows 10 Reservation tool, you can read our handy guide on how to use it!

How to prepare your PC for the Windows 10 upgrade

While you're waiting for Windows 10 to download, check out our review!

While Windows 10 is downloading, check out our my monumental 10,000-word review of the operating system:

Windows 10 review

Source: Microsoft Support Forums (opens in new tab)

Daniel Rubino
Editor-in-chief

Daniel Rubino is the Editor-in-chief of Windows Central, head reviewer, podcast co-host, and analyst. He has been covering Microsoft since 2007 when this site was called WMExperts (and later Windows Phone Central). His interests include Windows, laptops, next-gen computing, and for some reason, watches. Before all this tech stuff, he worked on a Ph.D. in linguistics, watched people sleep (for medical purposes!), and ran the projectors at movie theaters because it was fun.

120 Comments
  • ...Or just download the ISO and run the upgrade?
  • The concern users have is if they download the ISO they still can't install because Microsoft is not seeing their OS as a legit candidate for an upgrade. You can install the Pro version of an OS with an ISO and not have the key, running the OS as an unactivated version, causing even more problems. So some users will like to see it all check out before the run the update. There are many ways to do upgrades and everyone has their reasons for choosing their favorite. Thing is, if I showed you our web stats, the forum thread here talking about this issue is the top viewed. This tell me many people are looking for a solution/fix. Just trying to help them out ;)
  • I had this same issue last night when I reinstalled Windows 7 fresh to reserve the Windows 10 upgrade. After running and installing all Windows Updates, I wasn't able to get the Windows 10 Upgrade Icon in the taskbar. This morning I decided to use the Windows 10 Media Creation tool and it does offer an option to upgrade Windows 10 in place instead of creating a .iso or USB thumbdrive. The link to the tool is below: http://www.microsoft.com/en-us/software-download/windows10  
  • After running the tool Windows 10 downloaded and installed. Right now my Windows 10 copy is activated correctly.
  • Can i still reserve for windows 10.? Just about to buy a windows 8.1 tablet.
  • Which is fine, but my ISO is not accepting my Windows Product key and there are many reports of the Microsoft check failing. It's actually a prevalent problem (search on Twitter). Regardless, the ISO method is mentioned here as well.
  • If I may, I think your ISO isn't accepting it.  But when you downloaded it, if you would have chosen the option to UPDATE or UPGRADE or whatever it is, then it doesn't require a key to be entered.  If I am speaking out of turn, my apologies. I love the site and I think you in particular do a great job:)
     
  • i try the Windows 10 Media Creation tools but when i tried to upgrade it, it says "Something Happened" and thats all -.- i don't know why and can't seem to find any answer to this
  • Same thing happened with me. Before upgrading I selected the .iso and saved in one of the drive. I chose 32-bit and 64-bit combined version. I downloaded almost 6GB and finally I saw it was updating the download as "preparing the windows 10 disc"...something like that and when I came back that window was gone and I searched the drive for the downloaded .iso and it was nowhere to be found. So I again downloaded the tool and tried upgrade but the same error you got.
  • I have solution of this.  Go to control panel. open Region and language. In Tab Administrative change your current language to "ENGLISH (United States)". Thats it. Now its work Properly
  • Thanks for the Link. It worked Grrrreat for me. Done in no time at all. I chose upgrade.
  • And windows 10 will be activated? Many thanks
  • Thanks for the clarification :)  But wasn't the "rule" if you directly upgrade from Windows 8.1 that it will not ask for your key? But if you're doing clean install, it will?  Will try using the iso for an upgrade and see.
  • I had to use this solution too, however, in the 'ReserveWin10.cmd' method it would just do an endless loop.  Someone had posted to change "0" before ping localhost to "1" and after a few seconds it may show up in the notification area.  Sure enough, that worked for me.
  • If you a member of windows insider, go to this page https://insider.windows.com/ And then log in, and click Get WIndows 10. Click on the Download Tool Now.  Download the file and then run it.  Follow the prompts and choose UPDATE and not clean install.  If you choose clean install then you will end up with the same activation problem Daniel is talking about.  This is how I got my update, as the "updater" didn't download the files correctly.
  • This right here works my friends. Thanks so much for this tip. Downloading now!!!
  • THANK YOU PBIKE908!!!! This method worked FLAWLESSLY for me. :) First though, I started out with a (fresh) "factory" reinstall of W7 from recovery discs that I made. Did ALL of the W7 "important" and "recommended" updates bcause I was trying to see if I would then get the "reserve W10" icon to appear...Never happened. :P Then followed your steps exactly. I choose to not keep any apps, files nor personal settings during the "upgrade" of W10 because I had nothing to begin with. I also chose "express" installation. I connected to my wifi, logged into my MS account. Later I was prompted to "verify" my identity with a code that was sent to my phone. During the install process, I was never asked to enter a product key. :) I checked that W10 was activated by going to "start", "file explorer", right-clicking on "this PC", then clicked on "properties"...and there is was..."Windows IS Activated". ^_^ Once again...Thanks SOOOOOO much for this tip...If you lived by me I most surely would buy you a beer. :) EVERYONE should try these steps if nothing else has worked for you. :)    
  • But the ISO works fine. I did 3 machines yesterday (I'm in Australia). The key is to do an upgrade from the current OS first. Dells (and I've heard Lenovo) have something funky with the way their OEM licence keys were distributed that prevents it working on a straight up clean build the first time.
  • I am not able to get Windows activation icon in system tray. My laptop meets all the requirements. There is an issue with the file KB3035583. It is getting installed again and again and still it does not not show up in the installed program list. Also there is no error message. I wonder if anyone else is facing this issue.  Also when I tried to download the ISO file and when I select the upgrade option, I get the message - "Some error has occured".  As you have mentioned, I would like to check before running the update but it seems it is not possible. Hence I am planning to stick to Windows 7 for the time being.
  • Daniel,  For a month I had no idea that "Your device is managed as part of a school or business network. (Check with your IT administrator.)" meant "Your machine is part of a domain" Could you put in your article a note to make it crystal clear that being locked out of the upgrade is about having a machine in a domain, and it is not based on the product key?  That is what I thought the nonsense about contacting an it admin was about. Ever since Steve Jobs insisted we had to dumb everything down for all users instead of just beginners, no one speaks plain, clear english.
  • +100000000000000000000000 Just use the media upgrade tool to get an ISO or to upgrade directly and avoid the headache and silly workarounds. https://www.microsoft.com/en-us/software-download/windows10
  • Sorry, but this is not the solution for everyone. See below. Even my ISO won't accept my key. Also, please re-read my comment. Many users are looking for a fix to this.
  • Daniel, the tool let's you either download an ISO OR upgrade directly (by just pulling down the files). The solution you're providing are for people who can't get the W10 update pushed to the computer. The tool can almost guarantee that.
  • Yes, don't DOWNLOAD the ISO.  Choose UPGRADE or UPDATE or whatever.  UPGRADE or UPDATE creates/over writes the magical BT folder and then off it goes!!!!
  • Hi dan, I found a turn around I think. I uninstalled KB3035833 and installed it using the .msu file from MS. Now I got the Icon.
  • What do you mean by not accept the key? Windows won't install or will install but it will not be activated? I did the upgrade from the tool, it didn't asked for a product key and it has installed. Right now everything works fine windows shows a product key but is not activated. Will be activated after a wile or that is the problem with the key??? Please help
  • Yes Dan. I faced exactly same issue. I tried to install windows 10 in a fresh hard disk using iso.It didn't recognize my windows 7 key. So I had to install windows 7 first and then followed the steps given by you. Now downloading Windows 10. Thanks.. 
  • Just what I did. My Macbook Air and my desktop upgraded to win10 without a hitch.
  • Great! Did the same xD Goodbye Yosemite :)
  • Or...just go to window 10 download page and use the installer. http://www.microsoft.com/en-us/software-download/windows10      
  • I've got the ISO but none of my keys are working and I can't figure out why.
  • Exactly my point. I tried installing 10 Home with an 8.1 key and I too was turned down.
  • One area MS was not clear at all.
  • Mount the ISO, run the setup.exe to upgrade. SKIP the installation key part and proceed with the upgrade.   1.Start with Win7 or 8.1 that's properly activated. 2.Make sure your activated Win7 or 8.1 also passes Windows Genuine validation. 3.If possible, make sure you're connected to the Internet during the whole process as it will speed up activating Win10. 4.Install Win10 as an upgrade -- run setup.exe from your install media. Do not boot from the Win10 install media at this stage. 5.If you see any prompts to enter a key, use the option to skip it. It's safe to do so. 6.Let Win10 boot; connect to the Internet if you haven't already. 7.Go to Start > File Explorer > Right-click "This PC" in the left column and choose "Properties" Scroll down; you should see "Windows is activated" in a few seconds. If it's not, leave it up on the network and check back in a few minutes. All properly activated Win7 and 8.1 installs will activate. 8.Once you see that the upgrade is activated, you're all set. 9.To do a clean install, reboot from the install media and follow the normal steps to install, acknowledge the warning that any previous Windows installation will be lost. 10.Again, skip any prompts to enter a key and let the clean install finish. 11.When the clean install of Windows is ready and boots, check again and you'll see that it activates.  This works because the upgrade is what registers the machine ID with the Microsoft mothership. Once that's done, any time that machine does an installation, it phones home to the mothership and verifies activation on the machine ID. If the ID is in the database, it activates.  So, do an upgrade install > Get a machine ID registered > Get lifetime of re-installs for that machine ID.
  • Seems like a lot of work, but I'll give it a shot.  Thanks :)
  • You dont see a skip.Yoou guys should stop talking to us like we dnt know what we are talking about. Once you run setup from disk when system is on. No skip option. you must enter key to move forward
  • Will this be fix? I just did a clean Install and now none of my keys work **I do have the genuine key of course
  • i have reserved my copy but still waiting for windows 10 update in India
  • Mount and UPGRADE. Not fresh install.
  • Yeah, that is not the problem.
  • Indeed!
  • Is it a Dell by any chance? Their premier support was getting slammed with calls yesterday according to a friend who rang them. The only way to get it on Dells turned out to be by upgrade first - either through normal channels or by using the ISO to trigger the upgrade from inside Windows 8.1.
  • How do you get the ISO to "trigger the upgrade"?  When I run setup from the ISO, it gets to the enter key screen, and there is NO SKIP button.  There is no option for upgrade.  Can't get past that. It is a Dell, with Dell 8.1 PRO key, activated already.  I am going to try the upgrade from the MediaCreationTool app, but I have created bootable USB drives from this tool and it'd be nice to be able to upgrade / clean install on Dell's...
  • new problem here apparently my Get Windows 10 app icon on system tray icon disappeared on launch day July 29. Before july 29 I use to see Get Windows 10 app icon all the time now it's missing.
  • I have the same problem. It's really upsetting.
  • Try uninstalling and reinstalling KB 3035583 ( Both W 7/8.x ) and KB 2952664 ( W 7 ) or KB 2976978 ( W 8.x )
    And then Reboot your Device and wait for some mins..
    And if you still face the same problem
    Then try " SCRIPT METHOD " as mentioned in this article..
    It Surely works..
  • How do u uninstall? Where do u find it?
  • Windows 7(SP1) doesn't shows up KB3035583 in windows update!! I've tried rebooting and several check for updates but still not getting that specific update
    (i've KB2952664 installed on my system)
  • Needed this article, thanks Daniel. This may be of help for some people. https://www.windowscentral.com/e?link=https2F%2Fclick.linksynergy.co...
    Haven't tried this yet as still on the road and will be for awhile.
  • Just restored my Surface Pro 3 because of some Power button issues, and now I no longer have the button or anything :/
  • Did you reserve your Windows 10 prior to restoring your SP3? Make sure you have the latest updates after the restore. The windows 10 Upgrade Reserve whould show the you check for updates.
  • I just used the ISO download tool and created an bootable USB to upgrade my dell venue 8 pro and skipped this whole waiting thing. The upgrade was very easy and took me about 2 hours to install, so better charge the venue to 100% before you start.
  • Dan .... After the complete upgrade... What the results of deleting the Windows.old folder?? Will it affect performance in any way??
  • Nope, it will just save storage space.
  • Thanks .... Btw your review for windows 10 seriously the best article I have read in a while.
  • Make sure though that you delete the Windows.old folder via 'Disk Cleanup" option. Don't delete it manually.
  • Yeah I remember that.... Hope it wont effect the files thay have been carried forward after the update and its subscription.
  • This is a great article, Daniel, but my issue (as of 6:30 AM EST, as I am at work now and can't check til later), my SP3 is completely up-to-date with build version 10240.16393 instead of what you guys claim the official version is (10240.16405). Any reason as to why? FYI, I am running W10TP and have been since the beginning. Every build version I did an upgrade for, except one, which needed a clean install from ISO.
  • + My brother has been trying all day with all these methods and it wont show up, Will Microsoft push the update to non reservists the traditional way in a few days/week any way once the reservists have all been allocated their upgrade?
  • <p>can&#39;t download the file from dropbox</p>
  • My desktop says displays the compatibility screen saying that I must activate Windows before installing the update, but my Windows is a legit OEM license and it says it's activated, what should I do? (My mothers HP Pavilion 15 did actually update, but my HP ProBook didn't, dammit Hydra!)
  • The dropbox method worked for me. But alas! My display isn't compatible with Windows 10 it says. (3DP ATI Radeon X1200 Series). Still, that's my desktop PC. However, I have Windows 10 installed on my laptop. The desktop is pretty old. Any solution for this, maybe?
  • Get a 20$ GeForce 210 and you should be able to update. (Man, the ATI Xpress is old hahaha, I had one on an old Packard Bell with a AMD Sempron and it was like using a calculator to play Doom 3)
  • I don't know how but the app now shows that I've reserved Windows 10. I remember clicking the Reserve button, but the button was just below the report of incompatibility. Strange!
    And for the desktop, I don't use it anyhow. I just want to give it away for a small price. It's eating up my room space. Had thought that Windows 10 on it would help me get the oldy out sooner :)
  • I reserved, but I failed to update :/
  • I've downloaded KB3035583 standalone installer from the link which was provided in the MS community's thread (link is in the article) Tried to run and it said "the update is not applicable to your computer"  Does it mean it's time to throw my PC from the window?
  • Lol window. Good one
  • lol and I live on the 10th floor
  • ...or you could use the media creation tool and select "Upgrade this PC now."   No ISO fuss, no product key rejection, no Get Windows 10 app wait.  Here's the link:     https://www.microsoft.com/en-us/software-download/windows10 I upgraded this way with no problems even when Windows Update and the Get Windows 10 app failed me. 
  • Yep, this is what i suggested at the top. But people seem to think that it only makes ISOs which is clearly not the case. It would make this article invalid if people knew how to use the tool properly lol. The "upgrade this PC now" method worked flawlessly for me as well.
  • Thanks... I'll try the tool.
  • Maybe you can download as your updates are in place and something else causing the problem for not showing the Windows button on screen to upgrade. But I tried the tool method for downloading the .iso, which failed and again tried upgrade but it said cannot do the upgrade with an error message which I don't remember. Finally I upgraded through windows update by forcing it with a command line wuauclt.exe/updatenow and cleared the downloaded update cache folder.
    C:\Windows \softwaredistribution \download
  • A lot of us could not do it like that, it just give a "something happened" error when trying to update using the media tool.
  • It upgrades your version of Windows to W10 instead of trying to use your product key when using an ISO
  • It still asked for key. Seems like my windows isn't genuine, but those with genuine one (and with keys) may want to try this method. TY anyways BTW, could anybody recommend where to buy genuine 7 or 8? The cheaper the better :) I cound't find the way to buy 10 on MS's site either.
  • Ebuyer has been selling win 7 cheaply
  • None of those steps worked for me!.
  • I have windows 7 with SP1... And upgrade automatically is on... And something tells me my windows isn't original... When I run manual update, a lot of files are saying failed... Will I will be able to upgrade my duplicate windows 7 SP1 to windows 10?
  • What do you mean by duplicate Windows?
  • Haaa... My bad... I meant its not genuine... I think...
  • Tried all methods you mentioned. Not working.
  • I had the same problem. WIth my Asus T100, unistaling and reinstalling the update KB3035583 did it :)
  • Insider here. Is deleting the Windows-BT folder ok? I have already installed all of the updates. EDIT: Never mind, it shows under Temporary Windows installation files in Disk Cleanup.    
  • I think I'm just going to give up on trying to get Windows 10 because none of this is working for me lol. I have everything updated. I know my laptop is capable of running Windows 10. I just can't get the Get Windows 10 app to appear and honestly I've just given up.  I can't even get to open the dropbox file lol. I don't think Windows 10 for me is just meant to be lol.      edit: This is weird... I went to Windows Update and all of a sudden Windows 10 is on 30 percent downloaded. Stop playing with my emotions microsoft lol
  • The Get Windows 10 app never showed in your taskbar but now all of a sudden Windows 10 is downloading using Windows Update??? You using Windows 7, 8, or 8.1?
  • My Product Key is not beeing recognised when I'm trying to instal via MediaCreatorToolx64, I think it  ight be because I have Win8.1 Pro and I need to be updated to 10 Pro. I belive that MediaCreatorTool only downloads Win10   have anyone updated / upgraded to Win10Pro yet.
  • What do you mean? You cannot install or activate???
  • This is the hardcore way
  • Not seeing your reservation icon?  Or is your reservation icon not working?   Simple fix here: www . youtube . com watch?v=WW-AWYsf0uY I guarantee the above video will work for you 100% : )  Enjoy No this is not spam or advertising...  yes I'm a real person.  you can email me for help if you'd like.  
  • Everyone knows about that, still giving problems to a lot of people, at least take the time to read the other comments here.
  • I've triple checked every list of pre-requisites needed for the Get Windows 10 app and nothing makes sense as to why one of my Windows 7 PC's has not shown the icon in the tray. I'm going to try the ISO downloader since some of you mentioned an "Upgrade" option and it does in fact prompt you (very first prompt when running the app) whether you want to "Upgrade this PC" or create installation media. I selected the upgrade option and currently waiting for it to verify the downloaded bits. It's been less than 20 minutes so far, so I'm a little concerned that this won't work since it all seems too easy and too good to be true. I mean why bother with the reservation if it's this easy to download an in-place upgrade? I have a genuine OEM copy of Windows 7 so I'm going to cross my fingers and hope for the best. I understand what Daniel is warning about the product key concern with the downloader, but it seems like he's talking about running a clean install from the ISO.
  • Let us know the result.
  • It upgraded successfully, kept all my apps and files. The download process was the quickest, and the installation lasted quite a bit longer. But have not had any issues with the product key or any sort of error. Flawless upgrade with the downloader. Note: I did not have to create any sort of installation media, if you choose upgrade at least, it just downloads the files and it gets to work. No ISO mounting, no disc burning, no flashdrive, nothing!
  • Oh well, these methods didn't work for my daughter's POS laptop. I told my wife not to buy it, but she nagged me about it for days until I caved. Im not surprised by this nonsense; however, I have a fun solution that guarantees 10 with no issues, which is purchasing a new laptop with 10 preloaded then pull an "Office Space" on this POS.
  • Previously I have reserved my windows 10 copy through get windows 10 app till 28th in windows updates it was showing that windows 10 upgrade reserved but now it's showing nothing it's just keeps saying that windows is upto date I'm not getting what to do please help me regarding this.
  • Script method is not working. Showing Error 500 while opening dropbox link. IS there any other way? I tried all of the methods and nothing worked. I am using genuine windows 8.1. Will I get windows 10?
  • Same here also. After updating windows update (Update for Windows 8.1 for x64-based Systems (KB2976978) )the windows 10 app icon on taskbar disappeared ...
    Please help!!! Why the ICON disappeared on today 29-7-2015 ; the day when Win 10 is launched.   I also checked control panel->system and security->Windows update for the reservation status,it says that the reservation is done. Wait for icon to reappear    Please Help me @Daniel Rubino Please .............!
  • This is not working so what can I do?
  • Dont worry. Its ez, just remove C:/Windows/softwaredistribution/download/ and run command prompt "wuaucult.exe /update" and windows 10 will be downloading through windows update. Working on original copy of windows actived by KMS8.1 :-)
  • Did everything and I didn't manage to install this crap. I will stick with windows 8 or I will get it when it will be cracked until I will buy a Mac! Since windows 8 and window phone launched I have used pirated version of windows without problems. Microsoft is to to to much buggy, to much in hurry and is far from other platforms. The only nice thing about them is one drive and windows central. Scuse me for this but I am frustated
  • What else did you expect with pirated Windows. MS clearly said, they'll upgrade only the legitimate versions. Mine appears to be not genuine and I'll stick with it for a while, then buy genuine Windows and upgrade it normal way. It's a big change and only 2 days since it occured. I'm sure the situation will be sorted out
  • I upgraded without problems my windows 7 ultimate pirated laptop but I cannot update my PC with genuine W7 ultimate.
  • Haven't it asked for a key? What have you entered? I've been stuck on that step, i.e. in the very beginning lol
  • hello ,  i'm insider and i have been doing clean installation of all preview builds. but afer 10162 i cant activate. now my laptop is running in build 10240 unactivated. i cant activate it online. can anyone tell how can i get new full version of windows 10 released ystrdy ???? i dont have internet conectivity in my laptop. so i always used to download iso from internet centre. so plz help me. in microsoft website, accounts page, devvices, my laptop is listed with 10162 build windows 10 activated.
  • Thanks Windows Central for messing up my Windows 10 install. I downloaded the iso and performed a clean install but windows wasn't recognising my genuine product key from windows 8. At no point did you mention anything about this happening until after the fact. I had to redownload windows 8, upgrade to windows 8.1 and finally upgrade to windows 10 and then do a clean install of windows 10. All in all it took me 12+ hours. What a nightmare.
  • That's what you get for not reading the comments here, heck, even people say about that in the first comment.
  • I'm talking about a different article that was posted yesterday. It said you can just download the ISO, but to make sure you have the product key which I did. God only knows why the OS wouldn't accept my legit product key.
  • My windows 10 app unfortunately missing after 29 plz help me
  • It will reappear dont worry 
  • If it still dose not work or your update fails after downloading then try this... download the tool from Microsoft https://www.windowscentral.com/e?link=https2F%2Fclick.linksynergy.co... then run it, "Something happened? now what you have to do is simply change every regional related settings to US even your language and keyboard and give it a try again, I now its sounds idiotic but it worked for me and maybe it will work for you guys aswell. Give it a try and thank me later
  • So, having spent waaaay more time on this then I should have to, I located the tool here that checks your system for the Windows 10 App: https://support.microsoft.com/en-us/kb/3081048. Here's the thing, it tells me that the "Get Windows 10 App is not available for this version of Windows." Hmmmm. I'm running 8.1. Then if I click through, I'm told the "reason" is that: "Problems Found - Windows Not Up to Date." It is. I have zero updates available. I'm totally perplexed at this point.  So, my question: Will this affect the ability of this computer to run Windows 10? Or just the Get Windows 10 app? Thanks! 
  • I have the exact same problem but for windows 7.  Says I have service pack 1 and I have 0 available updates, but windows 10 app won't work.  Not available for my verison, and it says windows is not up to date.
  • I haven't figured it out yet, but I did post this over in the forums too, just if you want to follow there as well. :)  The funniest thing is that the computer giving me problems is only a year old, meanwhile my desktop, which is about 8 or 9, got the Get Windows 10 App all on its own. ;)
  • error setup couldn't start properly please reboot your pc and try window 10 setup again how to fix
  • I used the script and cmd prompt and after 10 minutes I got the 'end' of the run but I don't know what to do next??  Success: Attempted to run schtask "\Microsoft\windows\setup\gwx\refreshshgwxconfig" and then it goes back to the C:\User\myname
  • I used the notepad script and cmd prompt and after 10 minutes I got the 'end' of the run but I don't know what to do next?? Below is what I got......I tried to snip and paste but it won't so I am typing it from the cmd screen. SUCCESS Attempted to run schtask: \Microsoft\windows\setup/gwx\refresh shgwxconfig Then it goes back to C:\User\myname   No app started to run and nothing is happening    
  • Hi guys, I have windows 8.1 Single language. I have done all my windows updates,Stil i didnt get the windows 10 reservation app on my taskbar. I tried that Command Prompt method and Media creation tool also. But no use. Can i upgrade my OS? If yes how? Pls help me out guys.
  • Hello !  I reserve my copy windows 10 but where is update? Please help ! thank you
  • Hi Daniel, i have windows 8.1 single language on my lenovo laptop. i've installed all the update of 8.1  and also tried all the solution you suggested but none worked. still "get windows 10 app " icon is missing. will you please tell me if windows 8.1 single language is applicable to upgrade to windows 10 or not?  Help me to solve this issue. 
  • Good evening I have a question I got the permission to install Windows 10 after he had installed as 82% appeared to me an error screen went blank as 20 minutes then restart and I restore it to Windows 7 with a message that my versionIt is not original. But it was not that the upgrade of Windows 10 included original and not original.? Who can answer me send me an email with the answer to jorgenoguera2000@yahoo.com Thanks.