Experiencing troubles with your Xbox One controller's 3.5mm headphone jack? It's an affordable and easy fix, only requiring the know-how to get under the hood and swap out the essentials. Get back to gaming and chatting fast with this 10-minute fix for your Xbox gamepad.
Products used in this guide
- Get your fix: Xbox One Replacement Headphone Jack ($6 at Amazon)
- Trusty opening tools: Xbox One Controller Tool Set ($8 at Amazon)
How to replace Xbox controller 3.5mm headphone jack
When encountering issues with your Xbox One controller's 3.5mm headphone jack, a full replacement of the jack is an easy fix. Xbox controller audio jacks aren't just cheap; installing them takes minutes with components in-hand. Using the right tools and expertise, swapping it out can mean huge savings over a full controller replacement.
These steps follow the process on Microsoft's latest third-generation controller design. Keep in mind that performing modifications on Xbox One controllers can void any warranties.
- Insert the pry tool between the controller grip and faceplate, starting near the trigger.
- Follow the outer seam with the pry tool, breaking the grip panel away until detached.
Repeat to remove the second grip panel.
- Remove the controller battery door.
- Remove batteries from the controller.
Break the sticker inside the battery compartment to expose a screw.
- Remove all five rear screws using a T8 Security Torx screwdriver.
- Lift the front faceplate from the controller housing.
Remove the rear controller shell.
- Remove the two rear screws above the vibration motors, using a T6 Torx screwdriver.
- Separate the rear board from the top board. Work the boards apart from the middle, disconnecting the 14-pin connector.
Nudge the headphone jack until it falls from between the boards.
- Insert the new headphone jack. Ensure the port is correctly oriented and seated, with connectors facing the rear board.
Press the two boards together, ensuring the 14-pin connector is reconnected. The new headphone port should now sit firmly in the controller.
- Screw back in the two rear screws using a T6 Torx screwdriver
- Lay the controller internals back into the rear shell.
Re-attach the controller faceplate.
- Screw back in all five screws using a T8 Security Torx screwdriver.
- Re-attach the two controller grip panels.
- Re-attach the battery door.
After completing the headphone jack repair process, existing 3.5mm headphones should function through the port.
If you're unable to hear sound via headphones, we recommend re-opening the controller to ensure the jack is correctly seated and its connectors align with the controller board. Also, ensure the two controller boards are connected via the 14-pin connector, creating that snug fit to hold the jack in position.
Our top equipment picks
Fixing your Xbox One headphone jack is a breeze, with replacements up for grabs at just a few dollars. While it's not a Microsoft-certified fix, it saves a ton on an all-new wireless controller.
With the Xbox One controller's internals locked behind pesky clips and screws, this compact tool kit wraps all you need into one package.
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