Diablo 4: Known bugs, launch issues, and how to fix them

Diablo 4
(Image credit: Activision Blizzard)

After what feels like an eternity of waiting, players can finally jump into the full Diablo 4 experience with the game's launch. Now that the servers are live for everyone, you can jump in now and begin your action-packed journey through Sanctuary.

As tons of players flood into Blizzard's latest dungeon crawler, though, a variety of bugs and launch issues have been reported and documented by both fans and Blizzard itself. We've recorded all of these in this article to give you an idea of what you should keep an eye out for while playing, and have also included all available information about every known fix and workarounds. Note that we'll keep this article updated with the latest information frequently, so check back often.

Diablo 4: Top bugs, issues, and error codes

(Image credit: Windows Central)

With Diablo 4's global rollout now in full swing, many players have begun reporting numerous bugs and launch issues that are disrupting their gameplay. As such, we're documenting these problematic situations below. 

If and when additional problems and potential workarounds are reported, we'll keep this section updated with the latest details. You can also reach out to us if you discover a bug that has not been reported on this list. With any luck, Blizzard will be working hard to release patches that fix these bugs in the near future so we don't find ourselves encountering them anymore. 

Diablo 4 'Queued for Game Start Game Pending'

If players are suddenly disconnected from Diablo 4 and see the "Queued for Game - Start Game Pending" message, it might mean that the servers are down for one reason or another. Recently, the problem has been linked to issues with Blizzard's authentication servers.

Alternatively, it could also mean that there's a new update available for the game, in which case you can fix the problem by closing the game, installing the update, and launching it after it finishes.

Diablo 4 'Unable to find a valid license' 315306 error

Many players, particularly those on PlayStation, have reported seeing an "Unable to find a valid license" message along with the error code 315306 when trying to log into the game. There's currently no workaround for this, although Blizzard is aware of the issue and is actively working to resolve it.

Stuck at 'Logging into Diablo IV' screen

Many players are reporting that they're stuck at the "Logging into Diablo IV" screen that appears after getting through Diablo 4's queue. Unfortunately, there's no known fix at this time, so you may need to simply restart the game and go through the queue again.

Diablo 4 stuck in  '1 minute left' queue

Some players have reported that if you're stuck in the "1 minute left" Diablo 4 queue for an extended period of time, you may be able to fix the problem by closing the game, fully restarting Battle.net, and then relaunching the game. Though this may reset your queue position, queue times don't seem too long at the moment, and you should be able to load in properly once you've waited a few more minutes.

No Diablo 4 Start button in Battle.net

If Blizzard's Battle.net PC client doesn't display a Start button for you to select, or the button is greyed out, you may be able to force the game to open by creating a new shortcut on your desktop and launching it after you put this string of text in its target field:

"C:\Program Files (x86)\Diablo IV\Diablo IV.exe" -launch

If you have the game installed somewhere other than the default location, make the shortcut lead to that location instead.

Diablo 4 'Game Servers Are Not Available' error

You might see this message due to the stress that Diablo 4's servers are currently under. It indicates that your game client is unable to connect to the servers. Simply trying to get into the game again might fix this. If this error persists, try restarting your game.

Diablo 4 'Your Account is Currently Locked' error

This error message has alarmed many players trying to get into Diablo 4, as it seems like the type of message you'd see if your account was banned. Don't worry, though, because this is simply a server-related error. If you see this error pop up, you'll need to wait a few minutes before trying to play again. If you try to queue into the game right away after seeing this message, it will continue to appear.

Diablo 4 'Unable to Find Valid Licence Fix' error

This error is displayed to players that tried to play Diablo 4 before its servers were up and running. If you're still seeing it now that the game is live, try restarting the game. If the issue persists, you may need to uninstall and reinstall the Diablo 4

Diablo 4 'Stuck on Authentication Pending'

If you see this message while in the Diablo 4 queue, don't back out of it! It simply means that the servers are having a little trouble. It doesn't seem like your position in the queue is lost when this message appears, so simply be patient and this message should go away after a bit of time.

Diablo 4 stuck at character creation

A glitch may occur that prevents you from advancing past Diablo 4's character creation screen. If this happens, close and relaunch the game and it should fix the problem.

Diablo 4 error code 34202

Xbox players may see this error code when trying to log into the game. Blizzard says it's indicative of an outdated version of the game, so try closing it and checking for updates. If there are none, it's unfortunately an issue on Blizzard's end that you can't do anything about.

Diablo 4 error code 300202, 300008, or 316719

Players may see one of these error codes after they finish making their character and attempt to load into Diablo 4. As far as we can tell, this error code simply indicates that the servers are overwhelmed and that you should keep trying to get into the game. Select the "Accept" button and then keep selecting "Start Game" until you're successfully able to play.

Diablo 4 error code 316719

This error boots you to the main menu, and seems to occur whenever you level your character up. Unfortunately there's no current workaround for this issue, but we expect that it won't happen frequently once Blizzard is able to alleviate the strain on Diablo 4's servers.

Diablo 4: Other known bugs and launch issues

(Image credit: Activision Blizzard)

These are some other known bugs and launch issues that players are experiencing with the Early Access launch of Diablo 4, and that Blizzard is officially tracking. Note that most of these issues are affecting both the PC and console versions of the game, though some of them may be specific to certain platforms.

If and when we become aware of additional major issues or workarounds, we'll update this article and document additional info here.

  • Player progression can be blocked in the Lost Archives Dungeon if the player attempts to interact with the mechanical boxes prior to killing both Demonic Vanguard enemies. 
    • Workaround: Players should make sure to kill the Demonic Vanguard enemies first in the dungeon prior to interacting with the boxes.
  • Animus Carriers that die to dungeon traps do not drop animus which will result in certain dungeons being blocked from progression. Affected dungeons include Hallowed Osuary, Dead Man’s Dredge and Anicas Claim.
  • Players that change Speech Locale in the initial prologue of the game must wait for the entire package to finish downloading before they can proceed.
  • While using a controller, the Sorcerer’s basic ability cannot destroy destructibles. This will only affect the player until they level up and earn their first ability.
  • Ravens ability on the Druid will cause passive ravens to stop spawning if the player town portals back to town.
    • Workaround: Avoid using Town Portals while using Ravens.
  • Poison Creeper ability on the Druid will no longer attack after town portaling back to town.
  • The damage portion of the Druid’s ‘Perfect Storm’ key stone passive does not function properly.
  • Rabies ability on the Druid does not consistently trigger against larger enemies.
  • Druid and Necromancer can at times look brighter than intended on the inventory screen while daylight in-game.

Diablo 4 is out now and is available on Xbox Series X|S, Xbox One consoles, Windows PC, PS5, and PS4. It's one of the best Xbox games for fans of dungeon crawlers and hack-and-slash combat, and we've been having an absolute blast with it.

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Brendan Lowry

Brendan Lowry is a Windows Central writer and Oakland University graduate with a burning passion for video games, of which he's been an avid fan since childhood. You'll find him doing reviews, editorials, and general coverage on everything Xbox and PC. Follow him on Twitter.