Back in November, Microsoft made a surprise announcement: a $250 Surface laptop. Aimed at the K-8 education market, the laptop ships with a modified version of Windows 11 dubbed Windows 11 SE (presumably, the SE stands for "Student Edition").
In many ways, it's an odd move for Microsoft. For one, the laptop isn't sold directly to consumers due to that OS as it relies on remote provisioning, deploying, and administration for installing apps and maintaining them. Second, it bears the "Surface" name even though, historically, that brand represents touchscreen devices often with pen support.
Microsoft sent out a few of the laptops to reviewers that are remotely administered to try out despite these quirks. The result? Well, let's say the Surface brand continues its long streak of creating outstanding hardware.
Surface Laptop SE
Bottom line: The Surface Laptop SE is an affordable and delightful laptop for youngsters that anyone can appreciate. While the Intel CPU holds it back from perfection, Microsoft is undoubtedly setting the bar for other PC makers in the competitive EDU market.
- Excellent keyboard and trackpad
- Very good TFT display
- Outstanding build quality
- Surprisingly good 720p camera
- Easy repairability
- Intel Celeron is far from ideal
- Speaker placement could be better
- Not available to consumers
Surface Laptop SE: Price and availability
The Microsoft Surface Laptop SE is now available through Microsoft directly. Pricing begins at $250 for the 4GB RAM/64GB model with a dual-core Intel Celeron N4020 processor. The model we are currently using for this review costs $330 and has 8GB of RAM/128GB storage and a quad-core Intel Celeron N4120 CPU.
Microsoft does not directly sell the Surface Laptop SE to consumers due to the unique Windows 11 SE operating system, which requires remote IT administration. Only schools and IT departments can buy the devices, presumably in bulk orders.
Surface Laptop SE: What's good
Design-wise, Surface Laptop SE borrows a lot from its sibling, the Surface Laptop Go, except it trades in metal for more kid-friendly plastic for the chassis. It's an elegant design that looks classy and feels more premium than the price tag suggests. There's no creaking, and the chassis is smooth and minimal. It's a very fresh design augmented by that glacier white colorway.
The top lid features a simple Surface logo, and the bottom is clean with seven screws for easy accessibility for repairs (we opened it up for a peek inside, which you can see in the photos). Four rubber feet anchor the corners, with the two rear ones being taller than the front allowing an angled typing experience.
|Category||Surface Laptop SE|
|Operating system||Windows 11 SE|
|Display||11.6 inches, 16:9 aspect ratio|
1366x768 (135 PPI) resolution
|Processor||Intel Celeron N4020|
Intel Celeron N4120
|Graphics||Intel UHD Graphics 600|
|Connectivity||Wi-Fi 802.11ac (2x2), Bluetooth 5.0 LE|
3.5mm headphone jack
Barrel-type DC port
|Audio||2W stereo speakers|
Single digital microphone
|Battery||Up to 16 hours|
|Dimensions||11.17 x 7.6 x 0.70 inches|
|Weight||2.45 pounds (1.11kg)|
Ports are limited but also ideal. There is a USB Type-A, headphone jack, and a USB Type-C (which can handle data, power, and even display out). There's also a separate AC barrel charger for powering the device, and that design is more resilient than a Type-C, which can snap.
The most critical aspects of any laptop are the keyboard and trackpad. Both are similar to Surface Laptop Go, which means Surface Laptop SE features exceptional usability. Microsoft even reinforced the keyboard deck, providing a sturdier typing experience. The company claims that flimsy keyboard decks are one factor that leads people to think a laptop feels cheap, and it's not wrong.
Even though the 11.6-inch non-touch display is only a 16:9 aspect with a low 135 pixels per inch (1366x768), it's very good for being just TFT (instead of LCD based). It's bright, the colors look good, and it is matte. Viewing angles, which typically are not great with TFT, are better than expected with no usability problems even if not looking at the Surface Laptop SE head-on. The bezels are a bit thick but not offensive.
It should be noted that due to the locked-down nature of the Windows 11 SE operating system, no benchmarking or display calibration software could be installed for this review. If you want to know more about Windows 11 SE, you can read our initial writeup, which goes into much more detail.
To save on costs, Microsoft uses a 1MP 720p (30 FPS) front-facing camera for video calls, something that kids are doing more often these days with Microsoft Teams, Zoom, and Google Hangouts for remote learning. Despite the lower resolution, Microsoft did splurge on the lens, and, truthfully, it's an excellent camera with excellent lighting (low noise) and a sharp image (for 720p). The same goes for the microphone, which is above average for this PC segment.
Battery life is also very good, though that's like chalked up to the quad-core Celeron N4120 only consuming 6 watts TDP. Microsoft claims 16 hours, which I cannot verify, but it went all day without a hitch.
Compared to Surface Laptop Go, Surface Laptop SE doesn't get hot, nor does it have a fan, so it produces no ambient noise.
Surface Laptop SE: What's not good
There's not much wrong with Surface Laptop SE, but since no laptop is perfect, here are a few things.
The top issue is performance. Microsoft has optimized Windows 11 SE to take better advantage of the Celeron N4120, including streamlining the OS with lower overhead. It runs Minecraft Education Edition, full screen, without a hitch, even with an Xbox controller (Bluetooth) connected. Likewise for Microsoft Teams experiences.
That said, this is a processor from late 2019 with a top burst speed of just 2.6GHz, and everything from the laptop resuming to launching certain apps has disadvantageous loading times. This CPU isn't Microsoft's fault as the company must use what Intel offers at this price range, but it would be nice if Intel could step up its game. Comparatively, it is an improvement over budget laptops of the past, however.
The other, much more minor issue is the speakers. They are actually excellent, especially at this price range, but their placement on the bottom front is awkward. Because the laptop is angled downward (better for typing), the speakers get muffled if you use Surface Laptop SE on your lap. Indeed, the sound radically changes if it's on your lap, on a desk, or you are holding it in the air more than any other laptop I have used. If Microsoft could find a way to squeeze these speakers to the top deck, it could solve this problem (looking inside the Laptop SE, you can see the speaker housing is quite large, so it's a challenging problem in a device this small).
There are other niggles, like the keyboard is not backlit or there is no Windows Hello for effortless logging into Windows 11 SE, but these are clearly due to budget reasons and not a design oversight. After all, this laptop starts at just $250, which is remarkable.
Surface Laptop SE: Competition
Laptops in the EDU market vary from x86 Intel-based ones to more modern ones that use Qualcomm's Snapdragon ARM processors. There are also choices between Windows 11 SE and Google's Chrome OS (which is more dominant in U.S. schools these days).
The big players in this market are Lenovo with its "w" series (100w, 300w, 500w, 10w, and 14w), HP with the Pro x360 Fortis G9, Dell with the Latitude 3120 Education, as well as Acer (TravelMate), and ASUS (BR1100F).
These laptops now ship with Windows 11 SE and range from traditional laptops to 2-in-1 convertibles with touchscreen support. Those latter designs bump prices up into more expensive devices. And while Microsoft only offers a couple of configurations for Surface Laptop SE, companies like Dell, Lenovo, and HP let IT departments configure RAM, SSD, and provide more CPU choices. For instance, Dell's Latitude 3120 Education costs nearly double at $709 with a stronger Celeron N6000 CPU, 8GB RAM, and 128GB of PCIe storage.
For laptops available to consumers, you can check our best laptops for grade school students guide for what we recommend.
Surface Laptop SE: Should Microsoft sell this to consumers?
Typically, this section of the review is the one where we ask: Should you buy it? Of course, since Surface Laptop SE is not sold directly to consumers, the answer is irrelevant. But that raises two related questions: Should school IT departments buy it, and should Microsoft make it available to consumers?
The answer to both is a resounding yes.
Of course, there is a long list of competitor laptops for schools to choose from, not to mention a whole other similar category of Google Chromebooks. Indeed, Chromebooks are still preferred by many schools precisely because of the convenience of managing them. Windows 11 SE goes a long way to narrow that gap as it is much more reliant on the cloud (OneDrive) than Windows 11 for saving files. I'm doubtful Windows 11 SE will topple Chrome OS in U.S. schools, but it gives IT departments a much-improved alternative.
Compared to other laptops in this range, Surface Laptop SE precisely highlights what makes Surface, well, Surface. The attention to detail, focus on core features, and quality design are all hallmarks of Surface, and that's all present in spades with Surface Laptop SE. How do I know this? Because even though it's meant for 8-year-olds, I found myself enjoying it. That's a familiar theme with Surface. Most of us don't "need" a Surface Laptop Studio or even Surface Studio due to their more niche focus on professional design, but we all want one.
And that's the point of this laptop. Microsoft kept the Surface branding because of what it represents, and it is to serve as a model for other OEMs to duplicate. For instance, Microsoft focuses heavily on thermals to ensure that this laptop, even when used on a blistering hot summer day, will never reduce its performance when under heavy CPU and GPU load. Sure, that Intel processor isn't fast, but it will never be any slower. Microsoft hopes other PC makers see what it did here and emulate the design to improve all EDU laptops. That's the same theory for consumer Surface PCs.
That brings us to the obvious question about Microsoft selling this directly to consumers but with regular Windows 11. I believe it should, but there is still the lingering issue of that Celeron processor. While most kids will probably be OK with the performance, Surface Laptop SE would be significantly better if it had a more robust CPU. For that, we may have to wait until Intel delivers something new, or until Qualcomm ships its Snapdragon 7c+ Gen 3.
If Microsoft can figure these minor problems out, the Surface Laptop SE, even at $330, would be in a lot of homes for young and old because it is pretty awesome.
Daniel Rubino is the Executive Editor of Windows Central, head reviewer, podcast co-host, and analyst. He has been covering Microsoft here since 2007, back when this site was called WMExperts (and later Windows Phone Central). His interests include Windows, Microsoft Surface, laptops, next-gen computing, and arguing with people on the internet.
Dan, do you have experience with Chromebooks at similar price? If so, how would you compare performance of Chrome OS and Windows 11 SE on similar hardware?
Not anything recent, no. Just an older Samsung one. I still think CBs will have "better performance" due to it running mostly web apps, but I can't really say Laptop SE felt super sluggish, either. Once something is loaded, it ran very well.
"There's also a separate AC barrel charger for powering the device, and that design is more resilient than a Type-C, which can snap." When I read 1-usb-c... For power... My first thought was, terrible idea for kids! They'll break those so fast. Glad to hear they're including the barrel charger as well. Schools would have a bunch of dead computers if they relied on just usb-c for charging.
I suspect the adults will be in charge of charging the devices. Besides, this thing has a crazy battery rating (which, in real-life terms, should easily surpass the length of a school day).
A nice change-up in terms of review content. An EDU product! Seems great for the price. I'm not sure touchscreens are the right tool for, say, elementary or middle school students. It is too bad these aren't available for the general public, particularly in developing countries. "Surface Laptop SE: Competition" Seems like many US school districts and a hell of a lot of private schools like to burn their money on Apple products, not cheap, purpose-built EDU PCs (Windows or ChromeOS). Not saying you're wrong to list the PCs you listed, just that some people have strange priorities.
A 300 dollar iPad is not that much more and perhaps the same in bulk. I agree the laptop firm factor is better, but iPads are not outrageously expensive now. Schools are buying the pro or air models after all
Absolutely true that the cheapest iPads are a perfectly fine deal, but as you say those aren't the ones these crazy EDU buyers are buying. Cheap tablets definitely have their role in the classroom (though we could argue a cheap Chromebook or Windows machine will do, and then we wouldn't need many more devices). Also, what wholesale prices are we seeing? I'm willing to bet Apple drives a harder bargain than, say, Dell. The target market is both richer and more sensitive to wealthier parents' demands. And that's another, another thing: A more repairable device may be cheaper in the long run, putting aside the contract details.
Yeah, it is surprising that alot of schools have adopted iPads as their computer for kids and they have become not that expensive anymore. The problem with them though is that if they broke, it is a complete replacement, so imagine the e-waste schools could produce since they are non-serviceable by design, or at least not by schools IT dept or whatever their suppliers. What I'm wishing is Microsoft release a Surface Go SE, same approach like with Laptop SE. A more repairable Surface tablet meant for elementary schools. Not exactly Surface Go design, maybe the can go with convertible instead if that makes it bit more rugged. As long as they are all serviceable, means they can be repaired easily by the IT dept in school without having to replace the whole device. They may able to save cost as well as they could maybe just buy bulk parts of the machine much cheaper. Personally, I think a computer that is pen enabled that allows for handwritten notetaking and drawing is the future, or at least this what we should be towards for. But I guess pen-enabled digitizer is still relatively expensive to be included with these cheaper laptops. Even though cheaper screen drawing tablets are now far more common, they are not all dirt cheap.
Sorry Dan, but TFT is an LCD screen as we know it in laptops, desktops and TVs. It's a type of LCD screens. The main types of LCD TV/computer displays technologies are: IPS, VA and TN
IPS and VA branches off in a slew of sub-models, some have drastically different marketing names, which honestly doesn't really matter here. The pro's would care and figure it out in any case. They are nothing more than the above in the LCD space at the consumer market. Your other choice is OLED, which works differently. "LED screen", are TFT LCD displays of either IPS, VA, or TN, which just has a LED array backlight (typically white LEDs). It's sold as "LED TV" or "LED displays" is just marketing, as "LED" sound futuristic. IPS are known to have very wide viewing angles in both horizontal and vertical axis's, and CAN have panels be really good in delivering amazing color reproductions. Surface Go/Pro/Laptop/Book/Studio all uses IPS panels. VA are known to have good but not as good as IPS viewing angles, but gain in deep contrasts (typically great for TV) TN, known to be inexpensive, as this is what it was designed to be. It wasn't designed to be good at anything, just be low cost alternative. So they colors tend to be washed out or oversaturated, and has limited viewing angles (colors will quickly shift, and the screen will get to be hard to see) TFT is not mentioned when talking about LCD screens as it goes together on the targeted device. Same as "Active Matrix". We cared about this in the 90's in laptops, but now it is the only choice. So saving: "Active Matrix TFT LCD screen" is understood as "LCD screen" these days when applied to computers or tablets, or phones. Anyways, this is just a quick overview. For anyone who wonders, he Surface Laptop SE seems to actually use a TN panel. Looks like a good ones, so it's not too bad, but still a TN. For the target price, there is no choice. The rest costs more.
Thanks for the added insight, but yeah TFT is basically just a broad LCD technology, which includes IPS, TN and VA types of LCD. As usual it just falls on into marketing and things can get confusing real quick.
I'm no expert but in my experience, when manufacturers say "TFT" they mean TN. It's like saying "default cheapest technology." If image quality is important, then IPS and maybe something about the LED array is mentioned, and only for some gaming monitors have I ever seen VA mentioned.
I wouldn't recommend this type of device to anyone, but it's good to see Microsoft doing this because they are showing that you can do an super budget device and not compromise on build quality, keyboard and trackpad, and not have terrible speakers, camera and microphone. Microsoft as set a new standard, from now on OEM will have to match at least this level of build quality, keyword, trackpad, speakers, camera and microphone. Again, I don't recommend this type of laptops to any regular costumer at any age, but Microsoft should release this as a regular laptop.
It's not for anybody you'd be recommending to.
It's for institutions, not individual consumers.
It ticks off all the major requirements for institutions and a few "nice to have's", too.
At an acceptale price. The question of whether it's a true SURFACE is answered by the observation that it shows PC how to build a quality cheap PC. Yes, it is.
Now to see if any of the OEMs take the hint.
I don't understand why MS isn't shipping lower end devices as WOA with Qualcomm chips. I have a Samsung book go and it's awesome on win11 so what's the problem?
A lot of software doesn’t work or runs badly on ARM.
A celeron cpu? My son’s crappy school issued Dell has an i3. This thing will take an hour just to load a website, forget about any kind of multitasking.
You're son's Dell with an i3 likely costs 2x as much as this device which is HUGE when you multiply by 20, 50, 100, 1,000 devices for a school. And no, it's fine loading websites. It plays Minecraft at 30 FPS with no issues.
“That said, this is a processor from late 2019 with a top burst speed of just 2.6GHz, and everything from the laptop resuming to launching certain apps has disadvantageous loading times.” “disadvantageous loading times“? Is that the same as “slow as S”? Did MS recommend that politically correct phrase in the reviewer’s guide? 🙄 Resuming from hibernation and loading apps has little to do with the CPU. It is slow because of the horrible eMMC storage options. Imagine running Windows 10 or 11 on 4GB of RAM and a spinning hard disk. That is what you get with 4GB of RAM and eMMC storage. eMMC is a huge performance killer, particularly with only 4GB RAM. Windows will be doing lots of memory page swapping, to a very slow storage device. This is NOT “What EDU and budget PCs should strive for”. The hardware needs to be actually capable of running Windows and a couple apps.
"Imagine running Windows 10 or 11 on 4GB of RAM and a spinning hard disk. That is what you get with 4GB of RAM and eMMC storage. "eMMC gets around 2x the read speed of a HDD.
"This is NOT “What EDU and budget PCs should strive for”. The hardware needs to be actually capable of running Windows and a couple apps."It's a $250 device. Find a Windows PC that has better hardware at that price range and you would have a real point. Also, considering you haven't actually used it, you're assuming a whole lot.
A lot of gripes seem to be missing the point: LAPTOP SE is meant for K-8 *kids*.
It doesn't need to be blistering fast.
It doesn't need HD IPS panels much less OLED.
It doesn't need enough RAM to open 50 apps or 50 Windows in Chrome.
It will be used on school desks so it doesn't need 180° viewing andle or photographer grade color gamut or even imitation surround sound.
It does need to be kid resistant, remote manageable, and repairable.
It needs full school day battery life.
And it needs to be cheap. By the review, it does what it needs to do and nothing it doesn't.
That is a properly engineered product...
...which is exactly what one would expect from the company that engineered the XBOX SX and SS. They may make the bulk of their money from software and services but those folks know how to design to market.
Microsoft doesn't make any sense. A Surface device with a 16:9 screen. No single iPad comes with a screen ration different from 4:3
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