Some Surface devices no longer blocked from Windows 10 May 2020 Update

Surface Pro 7
Surface Pro 7 (Image credit: Daniel Rubino / Windows Central)

What you need to know

  • Microsoft is lifting the block on some Surface devices for the Windows 10 May 2020 Update.
  • The block was in place for devices with multiple Always on, Always Connected capable network adapters.
  • The block was removed on June 29 but may take up to 48 hours to be offered to devices.

Microsoft removed the block for several Surface devices from the Windows 10 May 2020 Update (via ZDNet). The blocks were in place because previously affected devices could run into unexpected shutdowns, restarts, and other errors. The issue was resolved with the KB4557957 update that rolled out on June 9, but Microsoft waited until the end of June to lift the block, presumably to make sure the issue was truly resolved. The Surface Pro 7 and Surface Laptop 3 are among the devices no longer blocked from the update.

As outlined in a Microsoft online doc, some devices with more than one Always On, Always Connected network adapter could run into issues, including the Surface Pro 7 and Surface Laptop 3.

When Microsoft updated the doc explaining the resolution, it noted that it could take up to 48 hours before the update is offered to PCs that were previously blocked. As noted by BleepingComputer that update occurred on June 29, so the update should be rolling out to unblocked Surface devices now.

BleepingComputer also points out that there are still seven update blocks in place for Windows 10 version 2004 (the Windows 10 May 2020 Update). That means that some devices are still blocked from receiving the update.

Sean Endicott
News Writer and apps editor

Sean Endicott brings nearly a decade of experience covering Microsoft and Windows news to Windows Central. He joined our team in 2017 as an app reviewer and now heads up our day-to-day news coverage. If you have a news tip or an app to review, hit him up at