Some Surface devices no longer blocked from Windows 10 May 2020 Update
The Surface Pro 7 and Laptop 3 are among the devices no longer blocked from the latest Windows 10 Update.
What you need to know
- Microsoft is lifting the block on some Surface devices for the Windows 10 May 2020 Update.
- The block was in place for devices with multiple Always on, Always Connected capable network adapters.
- The block was removed on June 29 but may take up to 48 hours to be offered to devices.
Microsoft removed the block for several Surface devices from the Windows 10 May 2020 Update (via ZDNet). The blocks were in place because previously affected devices could run into unexpected shutdowns, restarts, and other errors. The issue was resolved with the KB4557957 update that rolled out on June 9, but Microsoft waited until the end of June to lift the block, presumably to make sure the issue was truly resolved. The Surface Pro 7 and Surface Laptop 3 are among the devices no longer blocked from the update.
As outlined in a Microsoft online doc, some devices with more than one Always On, Always Connected network adapter could run into issues, including the Surface Pro 7 and Surface Laptop 3.
When Microsoft updated the doc explaining the resolution, it noted that it could take up to 48 hours before the update is offered to PCs that were previously blocked. As noted by BleepingComputer that update occurred on June 29, so the update should be rolling out to unblocked Surface devices now.
BleepingComputer also points out that there are still seven update blocks in place for Windows 10 version 2004 (the Windows 10 May 2020 Update). That means that some devices are still blocked from receiving the update.
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Sean Endicott is a news writer and apps editor for Windows Central with 11+ years of experience. A Nottingham Trent journalism graduate, Sean has covered the industry’s arc from the Lumia era to the launch of Windows 11 and generative AI. Having started at Thrifter, he uses his expertise in price tracking to help readers find genuine hardware value.
Beyond tech news, Sean is a UK sports media pioneer. In 2017, he became one of the first to stream via smartphone and is an expert in AP Capture systems. A tech-forward coach, he was named 2024 BAFA Youth Coach of the Year. He is focused on using technology—from AI to Clipchamp—to gain a practical edge.
