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Microsoft to give cloud priority to first responders during coronavirus outbreak

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Microsoft logo (Image credit: Daniel Rubino / Windows Central)

What you need to know

  • Microsoft will prioritize first responders for cloud services during the coronavirus outbreak.
  • Microsoft is working with governments and first responder organizations to ensure service demands are met.
  • Microsoft could adjust free offers to ensure support for existing customers.

Microsoft announced over the weekend that it will prioritize first responders for its cloud services during the coronavirus (COVID-19) pandemic. Microsoft is working with first responder organizations, governments, and monitoring its service demands to ensure needs are met. If demand causes capacity constraints, Microsoft will prioritize first responders. Additionally, Microsoft could adjust free offers to make sure existing customers have support.

An Azure blog post (opens in new tab) states how Microsoft is prioritizing first responders:

We are working closely with first responder organizations and critical government agencies to ensure we are prioritizing their unique needs and providing them our fullest support. We are also partnering with governments around the globe to ensure our local datacenters have on-site staffing, and all functions are running properly.

Many people have had to switch to remote working during the coronavirus outbreak. As a result, demands for Microsoft's cloud-based services continues to increase. Microsoft Teams surged to 44 million daily active users during the outbreak. Microsoft explains which types of workers will receive priority in its post:

As demand continues to grow, if we are faced with any capacity constraints in any region during this time, we have established clear criteria for the priority of new cloud capacity. Top priority will be going to first responders, health and emergency management services, critical government infrastructure organizational use, and ensuring remote workers stay up and running with the core functionality of Teams. We will also consider adjusting free offers, as necessary, to ensure support of existing customers.

Over the weekend, Microsoft CEO Satya Nadella spoke about how Microsoft is responding to the coronavirus pandemic, including assisting governments, helping schools, donating to organizations, and allowing employees to work from home. Microsoft also made Microsoft Teams premium features free for six months earlier this month.

Sean Endicott is the news writer for Windows Central. If it runs Windows, is made by Microsoft, or has anything to do with either, he's on it. Sean's been with Windows Central since 2017 and is also our resident app expert. If you have a news tip or an app to review, hit him up at sean.endicott@futurenet.com.

3 Comments
  • Again, thats all great and nice. But they need to work on their infrastructure,
    and make sure there's enough capacity and stability first. They are patting themselves on the back too much first, and might need
    to actually invest some money first, before trying to force these on people,
    with all the issues they are having. later
    -1
  • It's hot air. What first responders? It's not 911 war, it's a flu outbreak
  • Mostly medical service providers and agencies like FEMA that will be actively increasing the number of people they provide services and assistance to. Cloud services is not simply about OneDrive storage.