Skip to main content

Windows 10 Anniversary Update common problems and how to fix them

The Anniversary Update for Windows 10 is finally ready for download. The new version of the operating system is now slowly rolling out to over 350 million devices around the world.

This release means that during the roll out millions of users will be busy trying to install the new update on many devices, including desktop PCs, laptops, tablets, and (eventually) phones. Unfortunately, even though the Anniversary Update promises to be one of the best and most stable releases, building an operating system is a very complex task, as such it's expected that some users may come across errors, bugs, and other issues during and after the installation.

Although there could be some unknown issues during the rollout, remember that the problem is not always the operating system. Some other factors could be causing the problem, including outdated drivers, software conflicts, or certain custom configurations.

Windows 10 Anniversary Update problems and solutions

Microsoft is making available the Windows 10 Anniversary Update through Windows Update, and you can also use the Media Creation Tool to update your device. However, if the installation fails or you come across any error, this guide is here to help you try and resolve any problem.

How to fix failure to complete the Anniversary Update installation

Error

  • Error: We couldn't complete the updates. Undoing changes. Don't turn off your computer.
  • Error: Failure configuring Windows Updates. Reverting changes.

Description

These are typical errors that can occur during any Windows Update installation. However, these errors don't have specific solutions unless you can figure out exactly the error code.

Resolution

You'll need to investigate and determine the error code by checking your update history.

  1. Open Settings.
  2. Click on Update & security.
  3. Click on Windows Update.
  4. Click the Advanced options link.
  5. Click the View your update history link.
  6. Click the link for the update that failed to install and look for any error or information that could help you understand the problem.

Once you know the error code, you can get help online, or you can use Windows Central forums to fix the issue.

Quick Tip: It's been previously reported that these errors may happen on older laptops, and simply powering off the device, unplugging the power cord, and removing the battery for about a minute may fix the problem.

How to fix connection to the Windows Update servers

Error

  • 0x800F0922
  • 0xc1900104

Description

These errors could indicate that your computer isn't connecting to the Windows Update servers. However, they can also mean that there isn't enough free space on the System Reserved partition.

Resolution

Resolution 1: If your computer is not connecting to the Windows Update servers, it could be that you're using a VPN connection to connect online. Disconnect from the VPN connection and try to update one more time. (You may also want to restart your computer before trying again.)

Resolution 2: If you're already running Windows 10, it's highly unlikely that the System Reserved partition is smaller than it's required. However, many times third-party software, such as antivirus and other security apps, may write data to the System Reserved partition filling it up.

To resolve this issue, you'll need to use a third-party software to increase the size of the System Reserved partition to at least 500 megabytes.

How to fix update installation after an accidental restart

Error

  • 0x80200056

Description

You'll probably see this error when your computer is upgrading, and the process is interrupted by an accidental reset or sign out of your device.

Resolution

This is not a major issue, simply try to install the update again, but this time make sure to keep the device powered on and don't restart or sign out.

How to fix driver or software compatibility issues

Error

  • 0x800F0923

Description

This error indicates a problem with a device driver or an application isn't compatible with the new version of Windows. Often, you'll see this error when there is a problem with graphics card driver, old hardware driver, or third-party security software like an antivirus.

Resolution

If you're using Windows Update to perform the update, it could be a difficult task to pinpoint the driver or software that isn't compatible with the Windows 10 Anniversary Update.

In this case, you may want to use the Media Creation Tool to perform an in-place upgrade to update your devices. During this process, the tool will create a clear report of any driver or software that isn't compatible with the new operating system.

If the problem is a driver related issue, make sure to visit your hardware manufacturer website to check for an up-to-day driver.

It could be that the driver somehow ends up getting corrupted, in which case you could also try reinstalling it. To do this visit your hardware manufacturer website, download the latest driver available, and follow the instructions to apply the software to your computer.

If the problem persist and there are not updates available, you can try to uninstall the device driver and continue with the upgrade. After the installation, you can try reinstalling the original driver one more time. However, it's worth pointing out that the problem may reappear after the upgrade.

Only advanced users should use this process.

  1. Right-click the Start button and select Device Manager.
  2. Expand the device with the problem.
  3. Right-click and uninstall the device in question.

  1. Try to install the Windows 10 Anniversary Update one more time.

If it's a software related problem, you may want to check your software company support website for new updates. Alternatively, you may want to disable or temporarily uninstall the software in question and proceed with the installation.

How to fix storage problem during installation

Error

  • 0x80070070 – 0x50011
  • 0x80070070 – 0x50012
  • 0x80070070 – 0x60000

Description

These are common errors indicating that your computer doesn't have enough available space to install an update.

Resolution

You can resolve this issue by using the Disk Cleanup tool available with the operating system to free up space on your hard drive.

  1. Use the Windows + R keyboard shortcut to open the Run command.
  2. Type cleanmgr and press Enter.
  3. Click OK making sure the C: drive is selected.
  4. Click the Clean up system file button.
  5. Click OK making sure the C: drive is selected.
  6. Make sure to check the files you want to delete, including "Recycle Bin," "Temporary Internet Files," "Temporary Files," "System error memory dump files," "Previous Windows Installation," "Temporary Windows installation files". Remember not to delete "Windows Setup temporary files", as these are the files to install the new update on your computer.
  7. Click OK.

  1. Click the Delete Files button to complete the task.
  2. Try to install the Windows 10 Anniversary Update one more time.

Quick Tip: You can also connect a USB flash drive with at least 8GB of storage, which the Windows 10 setup will detect automatically and use as temporary storage to perform the upgrade.

How to fix damaged or missing installation files

Error

  • 0x80073712

Description

During the download or installation of the Windows 10 Anniversary Update, you may get the error 0x80073712, which indicates that files to complete the installation are either missing or damaged.

Resolution

If the installation files didn't download successfully or there are some damaged files, then use the Disk Cleanup tool with the instructions mentioned earlier. Then make sure to delete the "Windows Setup temporary files", and do the following:

  1. Open Settings.
  2. Click on Update & security.
  3. Click on Windows Update.
  4. Click the Check for updates button to force the download again.

If after trying to redownload the files the installation fails again, you may want to try to install the Anniversary Update using the Media Creation Tool.

How to fix Windows 10 activations problems

Error

  • Windows not activated

Description

After the installation, Windows 10 becomes deactivated preventing users from taking full advantage of the operating system.

Resolution

If the activation problem occurs after the installation of the Windows 10 Anniversary Update, you should use the Activation Troubleshooter tool to reactivate your copy of Windows 10.

How to fix minimum system requirements issue

Error

  • 0xC1900200 – 0x20008
  • 0xC1900202 – 0x20008

Description

While you should be able to install the Anniversary Update even if you're already running Windows 10 on your device, Microsoft has recently changed the minimum system requirements. Now the operating system requires 2GB of RAM to run the 32-bit version of Windows 10, which doubles the amount of memory from previous requirements.

Here are the Windows 10 Anniversary Update minimum system requirements:

  • Processor: 1GHz or faster processor or SoC
  • RAM: 2GB for 32-bit or 64-bit
  • Hard drive space: 16GB for 32-bit or 20GB for 64-bit
  • Graphics card: DirectX 9 or later with WDDM 1.0 driver
  • Display: 1024×600

Resolution

This problem should only impact a small number of users, and if this is your case, the recommendation is to add more RAM to your system.

How to fix incompatible application error during installation

Error

  • 0xC1900208 – 0x4000C

Description

If you come across this error, it might indicate that there is an application installed on your computer that is incompatible and it's blocking the upgrade process.

Resolution

Usually, these error is likely to occur with third-party security software like an antivirus software. To resolve this issue, make sure to uninstall the application in question temporarily and try to proceed with the update again.

How to fix Windows Update errors trying to install the Anniversary Update

Description

When you try to apply a new update, sometimes you may receive an error message that will block Windows Update from installing new updates successfully.

Resolution

Error messages can vary, and many reasons can cause them, but you can resolve this issue using the Windows Update troubleshooter to reset Windows Update components manually on your computer.

  1. Download the Windows Update Troubleshooter tool from Microsoft (opens in new tab).
  2. Select Windows Update.

  1. Click Next to continue.
  2. You may also see a prompt, if so click Try troubleshooting as an administrator option.
  3. Select Windows Update again.
  4. Click Next to continue.
  5. The Windows Update Troubleshooter will try to fix any existing issues, and click Close to complete the task.

You can also launch the troubleshooter again and try to reset your network adapter using the Windows Networking Diagnostics option, which could fix any potential network problems.

Remember to restart your computer to complete the process and try to install the Windows 10 Anniversary Update one more time.

If you still can't install the Anniversary Update, you may want to try updating using the Media Creation Tool.

How to fix corrupted files on a bootable media

Description

If you happen to choose to install the Anniversary Update using a bootable media, you may get an error message that won't let you continue with the installation. This is a common problem when you create a USB flash drive or DVD to install the operating system, which may contain corrupt files.

Resolution

The best way to resolve this issue, redownload the Windows ISO file and recreate the bootable media.

If you're using the Media Creation Tool, make sure to use the Disk Cleanup tool with the instructions mentioned earlier, make sure to delete the "Windows Setup temporary files", and try to create a bootable media one more time.

How to fix Media Creation Tool error installing Windows 10

Description

When using the Media Creation Tool the setup will start with the installation process, but you may come across an error of an issue regarding DynamicUpdate or similar error message. Restarting the Media Creation Tool will reset the download, and you may get stuck again.

Resolution

Open File Explorer, go to C:\$Windows.~WS\Sources\Windows\sources, and try double-clicking the Setupprep.exe to start the update process.

How to check and repair Windows 10 before installing a major update

Description

If you had the same Windows 10 installation on your PC for a while, chances are you may now be running into performance issues and other problems that could be preventing your computer from getting the Anniversary Update installed.

Resolution

Windows 10 includes an advanced command-line utility called SFC to repair corrupted or missing system files.

For step-by-step instructions on how to use SFC to fix system files on Windows 10 use our previous guide. Alternatively, you can use the more advanced Deployment Image Servicing and Management (DISM) utility to repair your Windows 10 installation.

Some settings may not migrate during installation

Description

Some settings may not migrate after installing the Windows 10 Anniversary Update on a computer previously running the Windows 10 November Update.

Status

Microsoft is aware of the problem that could reset some personalization customization already configured. Currently, the company is working to release a fix in a near future, but there isn't a specific date.

Resolution

After the installation of Windows 10 version 1607, you'll need to reconfigure some of your previous configurations, including:

  • Pen Settings: re-personalize your pen settings, go to Settings > Devices > Pen & Windows Ink.
  • Notification settings: re-personalize, go to Settings > System > Notifications & actions > Notifications.
  • Tablet Mode settings: re-personalize, go to Settings > System > Tablet Mode.
  • Virtual Desktops: re-recreate your virtual desktops, click the Task View icon on your taskbar and select Add New Desktop.

Furthermore, at the Microsoft forums (opens in new tab), the company notes that it's currently not possible to change some of the "OEM-specific Pen click settings customizations."

Unable to install Microsoft Edge extensions after installing the Anniversary Update

Error

  • This app encountered a problem. Please reinstall it to repair

Description

Similar to Chrome and Firefox, Microsoft Edge now includes support extensions, but after the installation of the Windows 10 Anniversary Update, a small number of users are reporting that they're unable to install extensions, including Adblock, Adblock Plus, LastPass, Microsoft Translator, or OneNote Web Clipper.

Resolution

While Microsoft hasn't acknowledged the problem as a known issue, it's currently offering three methods to troubleshoot and fix the problem (opens in new tab), including:

Instructions to correctly install an extension:

  1. Open Microsoft Edge and select More (...) > Extensions > Get Extensions from the Store.
  2. Get your extension, and select Free to install.
  3. Once the installation is complete, switch back to Microsoft Edge.
  4. Read the notification, and select Turn on.

Instructions to install extensions in-private mode

  1. Open Microsoft Edge and select More (...) > New InPrivate window.
  2. Follow the above instructions to install an extension.

View and delete browser history and cache

  1. Open Microsoft Edge and select More (...) > Settings.
  2. Select Clear all history.
  3. Choose what to clear: Browsing history, cached data and files, etc.
  4. Click the Clear button.

Possible solution: At Windows Central user TwanNL75 reports that going to Settings > System > Apps & features, removing and reinstalling the extension in question fixes the problem. The good news is that a number of users have tried this workaround and it has worked.

Cortana disappears after installing Windows 10 build 14393.10

Error

  • Cortana not available on Windows 10 or Microsoft Edge

Description

After installing Windows 10 build 14393.10 (Anniversary Update), Cortana is no longer available, and there is no way to switch it back. Also, Cortana won't work on Microsoft Edge either.

Status

Microsoft is aware of the issue (opens in new tab) and it's working to offer a fix in the next couple of days.

Resolution

If you've been affected by this issue, you'll need to wait until Microsoft releases a permanent fix.

Windows Store apps crash after installing the Anniversary Update

Error

  • Windows Store apps crash immediately

Description

Users on Reddit are reporting that after the installation of the Windows 10 Anniversary Update many Windows Store apps, such as Twitter, Netflix, and Reddit, crash immediately without any error message.

Status

Microsoft hasn't yet to confirm the issue.

Resolution

While many users have suggested using the wsreset.exe command nothing seems to fix the problem yet. For now, just be aware of this possible problem.

Windows background partially missing after installing the update

Error

  • Pieces of background missing

Description

After installing the Windows 10 Anniversary Update on a laptop or tablet connected to a secondary monitor, parts of the background are missing showing partial section in black.

Status

Microsoft is aware of this issue (opens in new tab) and it's working on a fix, but there isn't a time frame when the fix will roll out to users.

Resolution

The workaround that Microsoft offers is to put your laptop or tablet into sleep mode and then waking it back up. In addition, you should also try to unplug and reconnect the mDP / DP / HDMI connection, which is known to resolve this issue in many cases.

Windows 10 Anniversary Update fails with error code 0x80070057

Error

  • 0x80070057

Description

A number of users around the web have been reporting that trying to install the Windows 10 Anniversary Update will result on error code 0x80070057. However, the biggest problem is not official documentation is available at the time of this writing that explains the cause and how fix it.

At the Microsoft forums, a user wrote (opens in new tab): "I'm getting the error 0x80070057 while trying to update. None of the solutions on the web seem to work. I know several people that are having the same problem. What would be the solution?"

On Windows Central, user spall writes: "Anyone got 80070057 when trying to update? Using the upgrade assistant, had windows defender update keep popping up in windows update, tried resetting windows update but doesn't work."

Resolution

Resolution 1: It's been suggested that this workaround will fix the 0x80070057 problem while installing the update (opens in new tab). Because these steps require time-precision, make sure to read all the steps before proceeding.

  1. Open Settings.
  2. Click on Update & security.
  3. Click on Windows Update.
  4. Click the Learn more link.
  5. When default web browser opens, click the Get the Anniversary Update now button.
  6. Double-click the Windows10Upgrade28084 file that you just downloaded to trigger the download of the Anniversary Update.
  7. Watch for Verifying Download and make sure to turn off your connection to the internet, including Wi-Fi or Ethernet immediately as the download reaches 100%.
  8. Once the update begins to install, it'll get stuck at 2%, after 1 minute re-enable your network adapter.

Now the Windows 10 Anniversary Update should install successfully on your computer.

Resolution 2: Currently, there is not an official resolution for this problem, but many users have reported that using the Media Creation Tool or downloading the Windows 10 Anniversary Update ISO files to do a clean installation of the operating system fixes the problem.

This error is not strange to Windows 10. The problem has previously appeared in other versions of Windows 10, and many users at the Windows Central forums were able to fix the problem by modifying a couple of registry keys.

It's important to note that modifying the registry can be dangerous. Use the instructions only if you know what you're doing, and you have created a full backup of your computer before proceeding.

Windows 10 Anniversary Update stuck downloading

Error

  • 0x800705b4
  • Update stuck downloading or preparing

Description

While using the Windows Update the is the best way for anyone to get the Windows 10 Anniversary Update, many users have been reporting that Windows Update gets stuck during download or when trying to apply the update for a long time and users will also get the 0x800705b4 error message.

Resolution

The best way to resolve this issue is to use the Media Creation Tool to apply the update. Or you can also try downloading the Windows 10 Anniversary Update ISO files to perform an in-place upgrade.

Windows 10 Anniversary Update fails with error code 0x8024200D

Error

  • Windows 10 failed to install the following update with error 0x80024200D

Description

Trying to install Windows 10 Anniversary Update results on error 0x80024200D. This is a common error in Windows usually caused by problems with the installation files that Windows Update downloaded to your computer.

Resolution

One way to fix this issue is by using the following steps:

  1. Use the Windows key + I keyboard shortcut to open the Run command.
  2. Type msconfig and click OK.
  3. Click the Boot tab.
  4. Select Safe boot.
  5. Click Apply.
  6. Click OK.
  7. Reboot your computer to start in Safe mode.
  8. Open File Explorer and go to C:\Windows\SoftwareDistribution\Download.
  9. Download the content inside the folder.
  10. Use the Windows key + I keyboard shortcut to open the Run command.
  11. Type msconfig and click OK.
  12. Click the Boot tab.
  13. Uncheck Safe boot.
  14. Click Apply.
  15. Click OK.
  16. Reboot your computer and try reapplying the Anniversary Update one more time.

Alternatively, you can use the Media Creation Tool to apply the update. Or you can also try downloading the Windows 10 Anniversary Update ISO files to perform an in-place upgrade.

Windows 10 freezes after installing the Anniversary Update

Error

  • Full system freeze

Description

After installing the Windows 10 Anniversary Update, a number of users on Reddit and Microsoft forums (opens in new tab) have been reporting freeze after starting up. The operating system may work well for a minutes, but then it will become unresponsive, which can result on a Microsoft Windows is not responding message.

Sometimes restarting the operating system may seem to solve the problem, but the freeze issue will continue.

Status

Microsoft hasn't acknowledge this issue as a problem with the update, even though it seems that the number of users experience the same problem is growing.

Resolution

There isn't an official resolution for this problem. On Reddit, user SoloWingX, has been proactively updating the thread with a lot of troubleshooting steps, but nothing seem to be working as a permanent solution.

On the other hand, Microsoft recommends to the System Maintenance troubleshooter or do a Clean boot of Windows 10, but none of the suggestions seems to work either.

If you're experiencing this problem, the best thing you can do is roll back to the previous version of the operating system:

  1. Open Settings.
  2. Click on Update & security.
  3. Click on Recovery.
  4. Click the Get started button under "Go back to an earlier build".
  5. Follow the on-screen steps to go back to the previous version.

It's worth pointing out that on the same Reddit thread, user KuruQan has posted that rolling back to the previous version of Windows 10 and removing the $WINDOWS.~BT, $WINDOWS.~WS folder from the C: drive, and using the ISO file to reinstall the Windows 10 Anniversary Update fixes the problem. However, this workaround worked just for a few moments.

Black screen problem with the Windows 10 Anniversary Update

Error

  • Black screen after updating to Windows 10

Description

After installing the Windows 10 Anniversary Update on your computer, you may experience a black screen after signing in to your profile (opens in new tab). This problem may appear if an update didn't install properly or there is a driver related issue.

Resolution

Resolution 1: Sometimes this can be a problem with an external drive. Try disconnecting all your drives, and then try reconnecting them one at a time.

If this solution worked, but you find out that one of the external drives is causing the black screen. Unplug it again, and plug it back in. If drive is the one causing the problem, you may want to contact your device manufacturer for additional support.

Resolution 2: If unplugging the external drive didn't fix the black screen, then try to resolve this issue in Safe Mode.

  1. Reboot your computer.
  2. At the sign in screen, hold the Shift key, click the Power button, and select Restart.
  3. Once you computer restarts, go to Troubleshoot > Advanced options > Startup settings, and click the Restart button.
  4. On restart, press 5 to start on Safe Mode with networking.

Once you're signed in your profile using Safe Mode try reinstall your display adapter driver:

  1. Use the Windows key + X keyboard shortcut to open Power user menu, and select Device Manager.
  2. Expand Display adapter.
  3. Right-click the adapter and select Uninstall.
  4. Click OK.
  5. Restart your PC to complete the task.

You may also see a black screen after an upgrade if there is a problem with one or various RunOnce processes.

In Safe Mode do the following:

  1. Use the Windows key + X keyboard shortcut to open Power user menu, and select Task Manager.
  2. Click the Processes tab.
  3. Look for RunOnce32.exe or RunOnce.exe.
  4. Select the item, and click End task.
  5. Click the Services tab.
  6. Look for RunOnce32.exe or RunOnce.exe.
  7. Right-click the item, and select Stop.
  8. Restart your computer to complete the task.

Other things you can do for a successful Anniversary Update installation

While updating Windows 10 should be a straightforward process, it's difficult to build an operating system that can flawlessly run on over 350 million devices with thousands of different hardware configurations.

Here are a few other things you can do to avoid errors during the installation of the Windows 10 Anniversary Update.

Make a backup

The Anniversary Update is a major update, which will be doing a lot of changes on your computer, as always it's recommended to create a full backup before proceeding with the upgrade.

A full backup will give you a piece of mind that if something goes wrong, you can always go back to your previous configuration. You can check our previous guide on how to do a full backup of Windows 10.

Disconnect non-essential peripherals

During a significant update, it's known that peripherals and other devices are responsible for many error messages and problems. Before to begin the update make sure to disconnect any non-essential peripherals from your computer, including Bluetooth devices, printers, scanners, external hard drives, etc. For the upgrade process, you only need a mouse and keyboard, network connection to the internet, and a monitor -- anything is not essential.

Note your settings

We see cases where the operating system can't retain some of your previous settings. As such, it's not a bad idea to note at least some of your customization options in the Settings, including the customization options for your pen, notifications, tablet mode, virtual desktop, and default apps.

Also, you may want to note your privacy settings on Settings > Privacy in case after the upgrade something changes.

Remove possible conflicting apps

As we mentioned above there could be a problem with incompatible applications, as such it's a good time to review your desktop applications and uninstall any that you don't use anymore, or you think it may cause trouble.

Turn off security software

An antivirus always running is a good idea, you should never leave your computer unprotected, but sometimes antivirus may well be a problem of an installation failure. If you use Windows Defender, you can go to Settings > Update & security > Windows Defender, and turn off Real-time protection to temporarily disable the software.

The Windows Firewall can also be an issue during the installation of a significant update. You can temporarily disable the firewall by going to Control Panel > All Control Panel Items > Windows Firewall > Customize Settings and select Turn off Windows Firewall.

Stop blocking the update

If you're using Windows 10 Pro make sure that you're not directly blocking the Anniversary Update from downloading into your system, go to Settings > Update & security > Advanced options and make sure the Defer upgrades isn't checked.

A metered connection will also prevent updates from downloading, as such make sure you don't have your network connection set to metered. You can verify this going to Settings > Network & internet > Wi-Fi > Advanced options, and make sure Set a metered connection is turned off. If you set an Ethernet connection as metered, use this guide to revert the changes.

When nothing works do a clean install

If you have tried everything and nothing worked, you can alternatively start fresh with a clean installation of Windows 10 with the Anniversary Update.

In the case that nothing has worked, we're also assuming that you couldn't install the Anniversary Update using the Media Creation Tool, as such the best way to update, in the case, is to download the Windows 10 Anniversary Update ISO, and do an advanced clean installation of an operating system. (We'll update the article as the ISO files become available.)

You can check out our previous guide to do a clean installation of Windows 10.

Wrapping things app

We now finally have a new major update that improves various aspects of Windows 10, which aims to make you more productive and secure. However, in the early days, as with any new version of an operating system, we are expecting at least a small number of problems. If you want to reduce the chance to coming across an issue, make sure to follow our guide.

While it's a complex task to cover every issue that you may come across during an installation of the operating system, if you have any problems not listed in this article jump into the Windows Central forums to seek help.

More Windows 10 resources

For more help articles, coverage, and answers on Windows 10, you can visit the following resources:

Mauro Huculak is technical writer for WindowsCentral.com. His primary focus is to write comprehensive how-tos to help users get the most out of Windows 10 and its many related technologies. He has an IT background with professional certifications from Microsoft, Cisco, and CompTIA, and he's a recognized member of the Microsoft MVP community.

431 Comments
  • I have the edge extension install issue
  • Same here...
  • Got 30 new win10 PCs being delivered to work tomorrow for deployment to some of our users. Was going to upgrade them to anniversary before, might hold off for a while!
  • a year maybe... it might be ok then
  • Try this (article has been updated above to reflect this) to fix the Extension issue in Edge... Start>Settings>System>Apps & Features - then uninstall the extension (should be greyed out slightly) then go to Edge/Store and reinstall extension, should work. For missing Cortana try this..(was posted as a response by someone on the Microsoft support site and seems to work for others as well)..  This is changing registry value so take neccesary precautions, backup etc Starting RegEdit, go to HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Search, and change Cortana and Bing permissions from 0 to 1
  • SECONDARY HARD DISK Disppears on anniversary update! But works fine on win 8.1!
  • I had exactly this problem. I found the dirve reappeared after rebooting, but after some random time passed it went away again. My system dirve is an Samsung 850 EVO, and I had enabled "rapid mode" for it using Samsung Magician, version 4.5. I found disabling rapid mode fixed my problem, and after updating to version 4.9.7, I can use rapid mode again without losing my second hard drive.
  • Sinple answer don't use 'Edge'. Google Chrome and many more. "Better"
  • that's goodness
  • Ok a few things have broke. Our corporate lockscreen is not being picked up, its defaulting to spotlight. Hopefully fixable if\when new GPO ADMX templates are released as there are numerous changes to lockscreen\login screen. Looks like its broken our software deployment via SCE2010, software now fails giving an error that the date or time is wrong on the client (there not!) Can't say for sure its the update that's broken it but I suspect it is. SCE2010 uses windows update to deploy software and there have been changes with windows update. We're moving to new software deployment tools in a few months so I think I'll put things on hold until then.
  • I got right on first try..i just purposely fail update through windows update and use media creation instead. Posted via the Windows Central App for Android
  • Same here, and none of Microsoft's 'solutions' work
  • since when Microsoft's solutions work?
  • retarded mind-f*cked fanboys will always click on the thumb down when others are saying the truth. guess that's why windows 10 is buggy
  • Don't expect to get any thumbs up here if you are critizicing. It doesn't matter if your critizism is reasonable or not, they will always vote you down.
  • All fanboys aren't that way. Some of us actually realize it's not our product. We can easily use another, if we find ourselves that displeased with the product. As with anything, you will always have those that go to the extreme to support whatever. For now, I'm a fan boy with minimum issues with Windows 10/mobile. The issues I find or are apparent, I will go to feedback and hope the issues get fixed at some point. I recently had to factory reset my phone, because Hey Cortana didn't work after one of the previous builds. I wasn't too happy about that but, it's fixed now.
  • Such ****
  • 0000alex0000  Yep.  The truth is the microsoft fanboy's kryptonite.  They run far away from the truth.  They cannot read,  or accept truth No matter what.  Once you get past the inital anger of them,  it is quite amusing to watch them at "work".   Join us in spreading the truth here! I WAS a microsoft supporter in the windows 8.1 and before days,  then I got REALLY excited about what was being tossed around with windows 10 before it was released.   THEN.....they released it and all promises, awesome features etc were stripped from it,  and the F&@Ktard running the show Nutella,  messed the crap out of Microsoft I bailed.  I cancelled all subcription services, sold off my microsoft products (I never even bought 3rd party devices,  only Microsoft/nokia products),  and bought all apple.  Apple is miles ahead in customer service, consumer awareness, apps, devices, and dare I say it enterprise useage too!  Microsoft is a laughing stock now.  Bound for failure in 2-3 years,  They are going to fire that bald moron,  once they loose money like 26 billion on business facebook (linkedIn.)....etc.  I had an issue with outlook on my surface 3 on day,  and contacted customer support.  They took control of my computer,  and started deleting all NON microsoft software...I had to pull the plug on them.  MF's.  NOT what I wanted them to do.  MS is a joke and I am glad to be not spending another dime on products and services from them.  I will always find other products and services that do more than their JUNK.
  • Did you use an Apple device to type this out on? Guess, it shows your intelligence level. An inferior person, using inferior devices.
  • Same here :(
  • lots of us do...
  • I think this the issue is not with extensions or Edge. It seems that Store is the issue. It can UPDATE apps successfully, but it cannot install ANY NEW APPS properly. Once downloaded, they'll all keep crashing or won't launch at all.
  • My problem is with one existing app - Game Insight Airport City, which was already installed but now sticks on the opening splash screen.  Unfortunately re-installing this  particular app resets all your game data to a new game and you have to rely on them being able to restore your old one. The update also lost some of my desktop layout! and took ages to complete. Oddly on my cheap wndows tablet PC, where I had anticipated problems, the update went flawlessly, albeit very slowly. I also find that Windows is taking more than a miinute to start up (previously was 30 seconds) and the system is generally feeling a little sluggish. Don't say that Microsoft have now managed to screw up the best and most reliable OS with an update I may have to restore the previous day's system image, but then I cant delay the update forever.
  • There are NO new apps....thats the problem.  
  • Extensions did'nt work for me. The second suggestion from MS wasn't that well thought through it seems, as extenstions are grayed out when in private mode. ​I'm on international version (Swedish) if that could have anything to do with this. Are you other guys and girls with the same problem on US machines or is it a predominantly international problem?
  • To fix this, and the application crashes you can do this (worked for me): WARNING: Might be a little extreme for some -- all apps (almost) will be removed. ​1. Open Powershell in Admin mode.
    ​2. Type and run: Get-AppxPackage -User | Remove-AppxPackage
    ​3. Wait for all applications to be removed.
    4. Type and run: Get-AppxPackage -allusers | foreach {Add-AppxPackage -register "$($_.InstallLocation)\appxmanifest.xml" -DisableDevelopmentMode}
    5. Now fix your start tiles :(
  • Get-AppxPackage : Missing an argument for parameter 'User'. Specify a parameter of type 'System.String' and try again.
    At line:1 char:17
    + Get-AppxPackage -User | Remove-AppxPackage
    +                 ~~~~~
        + CategoryInfo          : InvalidArgument: (:) [Get-AppxPackage], ParameterBindingException
        + FullyQualifiedErrorId : MissingArgument,Microsoft.Windows.Appx.PackageManager.Commands.GetAppxPackageCommand   Im getting the above error
  • The parameter missing is whatever your user name is.  It should be -User:John, for example.  It should work after that.
     
  • same here
  • 1. Go to Settings -> System -> Apps 2. Delete the extension 3. Reinstall the extension from Edge/Store
  • is this your own solution or microsoft's retarded mind-f*cked useless waste of time solution?
  • How to fix all issues with windows 10.  Take devices with windows 10 on them,  put them in front of car.....promptly run them over....take said hard earned money and spend on Apple or android devices.  OR LINUX.  
  • Windows OS without ERROR codes is a skinned MAC
  • Go to facebook and join in the group named "one Microsoft"...the admin of that page is Nawzil Najeeb....follow him ...he is the member of Microsoft...he has given the link of ISO file of anniversary update and details process in the group page....do according to the instructions....i hope there will not be any problem...thanks in advance
  • Me too...
  • It Wiped out my Dell Venue Pro 11. I need to restore from Disk, but why does the ISO created USB drive need a mouse click to select yes or no to continue after booting to it? A tablet has no keyboard, and attaching a USB keyboard or mouse doesn't seem to work, likely because I booted to the only USB port :/
  • Lol. Didn't take long for this article to pop up.
  • i mean how sad is it, having this long article for something that was tested by thousands of users over a YEAR and still failing to be good. Im so glad mobile update was delayed. It would have briked all the phones probably!
  • Downvote this guy all you want but he's right. Microsoft's code and design quality have gone waaaaay down since its glory days. Everything they make nowadays seems so sloppy and amateur, like uni projects by indian students.
  • Perhaps the mild racism is unnecessary.
  • How many millions worked though? What is the data of success vs failures? You can blame the code all you want but the truth is with the fragmentation that is the PC world, you can never get everything 100% right. So until you can give hard data, your comment is really poor, expecially considering it's racist at the end.
  • I keep and keep hearing this (nowadays) stupid excuse. The truth is that Surface devices also don't work and my Surface Pro is failing to update also.
  • my guess is, Microsoft fired 90% of their testing people and left all the testing works to us.
  • Lol, that's literally what it has been like since this windows insider sh*t began.
  • DING DING DING.....we have a winner!  Microsoft is using its FANBOYS to test their software instead of doing it in house like ALL OTHER SOFTWARE companies do.  I have never used New software form other places that was not ready for prime time.  every now and then a minor issue popped up but it was quickly repaired  by inhouse staff.  NOT a constant crap load of issues and problems.  MS is a joke.
  • @signal-2-noise Just in time to soothe frustrated users!
  • Im just getting tired of this.... wheres my Windows 7 disk!  2 machines, desktop and a SP4, both no Cortana, No Extentions, SP4 crashed on update......millions of insiders and 12 months...what are they doing!!!
  • If you've already activated Windows 10 on that machine, you won't need it.
  • I think he meant that he would like to go back to Windows 7, when everything worked as expected. :)
  • WOW withheld....the brainswash fanboy is strong in you!
  • I just found a windows vista disk with activation code.  I am installing that on my work computer....its better than this pile called windows 10.
  • Pretty complete article.
    Thanks for this.
    Fortunately all went pretty well for this user. Posted via the Windows Central App for Android
  • Same here. Any problem with installation and post-installation. Edge works really nice and the new functions are very good!
  • It goes well for most users. And many of these problems are nothing that Microsoft can fix, but are being blamed for. For example, a bad download, you shutting off or unplugging the computer during an install. Some are nit-pick, such as the background image not being the same after the upgrade. Not good, but it isn't the end of the world. That is not to say that people have true problems with the upgrade, but usually those are minimal. I myself have upgraded 6 computers so far, and have not had any problems.
  • Also it's good practice to do a virus scan and run a malware scan (malware bytes pro trial) before starting.
  • Work for Mal Ware Bytes?
  • I hear ya....
  • Do mac users have such a help page for issues / error when there is an OSX update?
  • They do. iMore is basically a dedicated help/how-to site now, in fact, Mac users need even more help, but for basic things like "how do I game on this MacBook?" and "what color turtleneck goes with this iPhone".
  • Lol I wonder if that apple fanboy that trolls here reads that . Posted via the Windows Central App for Android (LG V10 or Nexus 5x)
  • Priceless... :-)
  • Nice Posted via the Windows Central App for Android
  • Lol
    I had a mental picture of the Wiggles in their multi coloured turtle necks :)
  • Lol. I wonder how much percentage of the whole Windows Ecosystem are suffering quite extensive Update problems. I think it will be in high double-digits. Updated a couple PCs now and only the one I already had in Insider Preview "updated". I wonder how someones grandmom will manage to update her PC. Awkward.
  • Hey DanielRubino!   what about what color v neck long sleeve shirt goes with this bald head and glasses?  how about "how come i cannot find this app in the windows store?"  or " how come this third party app is crap on my windows phone"  or " how come I cannot buy a new lumia device" or " how come I am always having to update my window software with buggy crap OS verisons"  Jesus Daniel,  I think you should think before you type.  Mac does not release software to the consumer with MASSIVE amounts of bugs and screw ups.  if there is something is minor and patched within a day.   WINDOWS 10 has been out for over a year and there are many bugs still present.....Those in glass houses Danny,  Those in glass houses! WINDOWS fanboys....too funny!
  • there's always a ********* like you.
  • we dont get huge fuckups like microsoft's but still yes, of course.
  • My extensions button is greyed out when in private mode. Had the error with adblock, moved to adblock plus and that has worked fine since.
  • Well mine failed to update, rolled back and isn't even listed in the update history... :(
  • I am having a bizzare issue : All my files and folders names are alligned on the left side while in ALL previous Windows versions the allignment was in the middle!!!
  • same here.... its weird looking..
  • Yep, same here. I wonder how long it would have taken for me to notice had I not read your comment. Fairly quick I would assume. Super annoying now. Thanks for shattering the glass for me. :)
  • YES I AGREE. Please do change back!. All the files look a mess with aligned on left.   
  • Netflix and Accuweather both close after a second or two of splash screen on my SP3, restarted, re-installed, will wait for a fix. Was more worried that no sound was coming out of my speakers, but I plugged in headphones and when I pulled them out the sound came back. Have to say that is a big list of issues for a release that has been tested by so many people...............
  • I'm having the same issue. My headphones just stop working... And when I pull them out the sound comes back.
  • And now people have to pay for this Windows 10 experience, bet they will be really happy.
  • Wow. Just Upgraded, and every thing is fine, unless the fact that Cortana is gone. The Search Bar just says "Search Windows"... Didn't everybody tell that you cannot disable Cortana after the Anniversary Update?
  • Easy fix on most systems, see here. 
  • I have both the edge extension issue as well as the crashing apps. Maybe they are related. Apps installed before the update seem to work though.
  • it seems that way... have both issues...
  • wsreset.exe (running as administrator) fixed the app issue for me. Still having problems installing extensions.
  • After uninstalling the extensions via the system settings and reinstalling them through the wsreset-fixed store they finally appeared in Edge.
  • Those who are having problems with EDGE extensions: can you run any newly installed applications? Now  I can only run apps that I had installed before the update.
  • Not sure I'll give it a go on a test win10 VM at work tomorrow
  • Same here, I'm guessing the store is partly down and is having trouble serving licening info which many apps request at startup.
  • 14393.10 in theory should resolve those issues (especially the ones with the UWP not starting). Will report back in a bit on the matter
  • On 14393.10 and not resolved....I did a Computer Science degree in 1999 and in the first C++ programming lecture the professor walked out in a tshirt and flip flops and said there are 2 ways to do programming, the good way and the way that makes money.  The good way is good programming following protocols and writing good notes/testing.  The way to make money is to write code in such a way that if anything goes wrong they HAVE to call YOU back to fix it and you charge them double.  Maybe someone somewhere is laughing with an evil grin whilst rubbing thier greedy little mitts. 
  • Yep, i feel you. In real world however, usually the "making money method" sacrifices quality over quantity. I'm too into the software development business. But .. yeah , correct 14393.10, doesn't fix the issues. Found this ancient (relatively) article about the problem 
    https://support.microsoft.com/en-us/kb/2798317 But all those permissions flags are looking great, and (in my case Viber UWP) still can't start, and been "denied" DCOM access and launch permissions in the event log. Also everything looks good in the components services snapin, as far as DCOM is concerned. Oddly enough, store apps i have had installed for ages, are working okay. Ran a SFC scan, and everything system files integrity related, checks out correctly.
    But its definetly a licensing / permissions issue mashup in some way  From App log: 
    Activation of app 2414FC7A.Viber_p61zvh252yqyr!Viber.Universal failed with error: Unknown HResult Error code: 0x87e105dc See the Microsoft-Windows-TWinUI/Operational log for additional information. From system log: 
    Unable to start a DCOM Server: Viber.Universal as Unavailable/Unavailable. The error:
    "317"
    Happened while starting this command:
    "C:\Program Files\WindowsApps\2414FC7A.Viber_6.1.17187.0_x86__p61zvh252yqyr\Viber.Universal.exe" -ServerName:Viber.Universal.AppX56tarayxhmnv4jm6a6a4231w8bfn5czw.mca
  • Didn't IE follow protocols for a web browser, but in the end lost it's popularity and compatibility to third party browsers because they did things their own way?
  • App crashing when checking in-app purchases, at least in my application. In most of apps it is checked in OnLaunching function.
  • is the anniversary update for pc redstone1
  • Yes
  • Bummer. I think I'll wait to update.
  • So its basically full of bugs, and we need to Google how to fix the installation issues. OK.
    No wonder Enterprise users are avoiding W10
  • c'mon Microsoft!
  • For those with the edge extension problem, i did this, and for me it worked. Go to settings, System, Apps and there find your extension, delete it, and try to download it again.
  • Thank you so much!!, that worked for me!.
  • worked for me to
  • I love you so much.
  • Yes for me too, thanks.  Once I clicked the "get extensions from store" link I closed Edge then clicked the "Free" button for the extension in the store.  It installed.  I closed and reopened Edge and it began to install the extension.
  • Thank you for mentioning that this will help a lot of people.
  • I works you're a star Posted via the Windows Central App for Android
  • Perfect, this fix works :D - create a seperate thread so others can find solution or ping the author to include it in the article above.
  • Well I have over 22GB free storage on my SP4 but I still have "not enough free storage". That's strange.
  • Same issue here. So annoyed. I tried using the Disk Cleaner and it says I have 2 GB of Temp Internet Files but it just wont delete, no matter what. Still the 22GB free should still be more than enough.  
  • great... keep on coming... :)
  • Does anyone have issues with Xbox One gamepad not working? It was fine before the update, now it flashes a few times as if the battery was dead and shuts off. The battery is full, I've checked it. Reinstalled wireless adapter drivers, still no go. Any others out there?
  • From reddit user /u/AllanAddDetails "I had the same problem. The way I fixed it was to use the micro-USB cable to connect my controller. Then Windows wanted to restart to "apply changes". Afterwards I was able to connect the controller through the Wireless adapter."  Worked. Yay.
  • Thank you, worked for me too!
  • do I have to leave insider for my pc to say red stone I hate just numbers. to me it don't feel like its red stone with out it saying it is lol
  • Thank you to everyone that updates on day 1 so you can find the most obvious bugs that Microsoft ships out on purpose to fix later. I never update on day 1 especially when I use my computer for real work. I mean I know there will always be bugs, but come on, these are obvious and a slap on the face.
  • How to turn off Cortana? They removed the settings...
  • Do you have Contana to begin with? Posted via the Windows Central App for Android
  • Yes. Made a clean install and enabled it in the setup process.
  • Seems now it has to be done via registry
  • I've had a black screen for 15 minutes now. Has anyone else had this after the restart from installing? :(
  • I had that too for 5 minutes. I had no choice but to restart the computer. It then rolled back and put me back where I started. Going to try again.
  • me too! so annoying
  • Same here.
    Got black screen for 30 minutes after log in screen. I did a restart. Again got black screen after logging in.
    Anybody found any workaround?
    How to go back from here?
    Or how to perform a hard reset when at black screen?
    Update: After frequent restarts, it showed the screen finally but starting freezing again and again. More restarts and freezes. Googled this issue and found more people facing the freezes.
    Had to go back to previous failure.
    But i must say this is such a blunder from a big IT company who provide software solutions. Bunch of losers.
    A Disappointed Loyal Microsoft believer who waits patiently for the bugs to get downloaded from microsoft and get the system stuck and go crazy!!!
  • This update is broken. Roll back to 494 .
  • I had that on previous upgrade from w7.  It was nvidia graphics card driver. CTRL ALT DEL still worked and I could get into safe mode and disable the card. Then it worked on a standard Microsoft vga driver.
  • Yes- mine has been going on for about 20-30 minutes now.
  • My problem is that Windows Ink is just a post-it-note? No linkage to Cortana?
  • When you write or type something that Cortana can use, it turns blue. For instance, dates, addresses, "remind me", etc.
  • Same here on my Insider PC (the other one has no Cortana at all). This is just a big mess.
  •   The anniversay update will not install on either my Surface Book or my Surface 3 Pro!!!  On the Surface Book, I got a :The installation failed in the SAFE_OS phase with an error during INSTALL_DRIVERS operation". Anyone else seeing this?  
  • Did update on 4 computers and my Pro4 had that error. Even the ISO failed. To solve the problem I did a win 10 reset. It had the update included, but it trashed my apps and programs. Posted via the Windows Central App for Android
  • I had a similar issue on my home computer. Ended up disconnecting my secondary hard drive and that fixed it. I also installed an unsigned driver a while back and I uninstalled that as well.
  • eset version 9 was the problem.  Uninstalled eset did the update, and reinstalled.  Works fine now.  Edge seems WAY slower though. :(
  • tried it twice on my brand new desk top that came with Win10 and both times the update failed. it even failed to register because it's not in my update history.
  • Dang Mauro, you're hard core and I'm glad you're here. Props.
  • I've been watching the spinning dots for 3 hours now.... On a black screen. Not sure where in the process it reached. Very little hard drive activity... Any advice?
  • Finally did a hard reset. Same spinning dots problem again. After doing a second hard reset it now says it's restoring my previous version. Hope that step works but wow I'm staying away from anniversary update for now....
  • I got the black screen with nothing on it. Had to restart and it rolled back.. Trying again now
  • I've experienced the same thing twice. Is there a fix?
  • Same here.  Spinning dots at some point in the install.  Two hard resets and restored previous version.  Just did a backup and created a system image.  I'll just wait for the update to come to me instead of forcing it with the app and see if it makes a difference. 
  • Yeah me to.. I don't know what to do! Help us pls
  • Same problem here.  Tried twice with the same spinning dots on a black screen after rebooting from the blue percentage install screen.  First hard reset attempts to complete the failed install, then it reboots to the same spinning dots with no HD activity.  Hard restarted again after 30 minutes and it restored the previous version.  HP Elite 8300 SFF PC.
  • I had the same screen. I just hit the restart button and it worked no problem after it restarted. It failed and rolled back when i held down the power button. Its gotta be getting stuck during a restart that messes it up. If you have a computer with a restart button, hit that instead of powering off. Posted via the Windows Central App for Android
  • I finally got the Anniversary Update to work.  What worked for me: 1) Check your existing Windows installation by running "sfc /scannow" via the command prompt (Admin). 2) Unplug ALL non essential peripherals from your computer.  I even temporarily replaced my wireless keyboard and mouse with regular USB cord ones. 3) Turn OFF Antivirus software. 4) Turn OFF firewall. 5) Rerun Windows Update. Hopefully the above works for anyone having the above problem with the endless spinning dots.
  • This worked for me. I had the spinning dots issue on three tries initially before doing the sfc /scannnow (this found one corrupt file), replacing my wireless mouse/keyboard with wired peripherals and disabling MalwareBytes program. Not sure which of the three resolved the issue.
  • It works for me in the same way it is explained here!
  • I got to the spinning-dots-on-black screen, did a hard reset, was met with the same again, and was about to do another hard reset when I thought I'd yank my USB dongles out and see what happens. Without me pressing anything, as soon as I removed the dongles the PC automatically restarted and I was met with a blue screen saying that the installation is 75% complete.
  • Thank you, that worked.
  • THANK YOU for posting this. The only change I made (because it was already stuck at the screen with nothing but spinning dots) was to remove the Logitech USB dongle for my wireless mouse and keyboard with wired USB mouse and keyboard. After powering down the computer and turning it on again, the installation completed successfully. Many thanks. Richard
  • I have the same issue but about 4 hours and I don't know what to do. .
  • I had the same problem ....not just with the anniversary update but every attempt to restart after.  there is apparently an issue with Logitech wireless mice.  Bought a different brand and the issue resolved
  • My update got stuck after reboot after ~55% of "preparing" was done. There was just spinning "loading" circle, did a hard reset eventually and it recovered to pre-update state. Not sure if I should try again now :D  
  • I'm not sure if I want to try again either.  My update on my work laptop went just fine yesterday so I'm torn. 
  • How did you hard reset ?
  • Spinning dots froze at 24%. Whole system was frozen. After waiting an hour I did a hard reset and Windows went back to previous version. Tried it two times; two times the same result.
  • Have you tried removing apps you don't need and disabling the antivirus? Try to clean your computer as much as possible from older apps, and then try again. Remember to disconnect all non-essential peripherals. Thanks,
  • I have the exacxt same problem, tried three times, the last time i waited all night and in the morning it still was in 24%. i have a Surface pro 3... Anyone knows how to fix this??
  • I had this same problem but got the Anniversary Update installed by first disconnecting all other SATA devices, including any SATA CD or DVD drives. I've seen reports of achiving the same result by disabling them in the UEFI/BIOS first (as opposed to physically disconnecting them). See https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_install/win10-anniversary-update-stalls-at-24/512feed8-dcce-46fb-ae3f-3f0db7e64e0c#LastReply
  • I only had few crashes related with Cortana right after the update, system convienetly turned her off after few restarts and aside from broken Cortana - witch I see personally as perk. Evereything else is working flavlesly.
  • My mine was going smooth on my laptop. Wifi driver a bit crash. Just reinstall them original OEM driver and windows aniv. update ready to work :)
  • I've tried several times to install the update.  After disconnecting all peripherals from my Desktop, including the wireless mouse transceiver and using an old cabled mouse, the update reached my lock screen.  But i'm stuck in a loop showing my lock screen, black screen, lock screen.  I hit space to log in and I see a blue screen with spinning dots.  Looks like a driver fail or something. At 60 minute mark I will hit the reset button :( 
  • I updated my Surface 3 succesfully, but I realize that some icons in Settings and some Apps (like Sketchpad, Windows Ink) are missing (shows a rectangular-empty icon)... Did you know how to fix it?
  • I dont know about the settings icon, but for me some apps that i installed on the second hard drive instead of the C: drive ended up with blank tiles. I deleted them and reinstalled them to the C: and they show up fine. Posted via the Windows Central App for Android
  • Insider on most of my systems but on my main system I have waited. Went to install the Anniversary Update and was greeted with 'we couldn't update system reserved partition'. Supposedly my system reserved partition isn't big enough. I have tried partition magic but it just freezes. This system is a Windows 7 upgrade. Is it possible to find the needed Windows 10 key and just do a fresh install? It's this kind of problem that makes me consider just having a Mac. 
  • Once you have activated windows on ur pc you don't need key ever. Just install and activation servers will automatically activate it for you.
    At time of install just select "i don't have key".
  • But I will be formatting the hard drive.
  • Yes, still it will activate! Activation server just sends your config to Microsoft, and activates your windows instantly. Even if you wipe out everything and install windows 10, it will activate it.    
  • He's right, the activation key is attached to your microsoft account so even if you wipe it, it should reactivate no problem. Posted via the Windows Central App for Android
  • Worked great! Thanks!
  • I have a strange problem not listed here. My Edge brower works great and extensions are fine but I can't set it as my default web browser. Is anyone else having the same problem?
  • I had that, try setting a different one as default then Edge, that worked for me.
  • For those with a Surface 3 with LTE (Verizon anyway) and your Cellular option is missing to enable after the Windows 10 Anniversary Update, I had to download and install the latest Verizon LTE firmware (Surface3_4GLTE-VZ_Win10_160850_0.msi) found here (https://www.microsoft.com/en-us/download/details.aspx?id=49920). After reboot and system firmware update was completed, LTE reappeared as an option and all is back to normal after the update.
  • Wow !! Very nice and helpful article with so much detail. Thanks WC !
  • Appreciate the comment!
  • My iBall tablet just got excluded from update... Thanks to 2 gb ram requirement :P Well pretty comprehensive set of diagnostics just few hours after roll out. Anyone referring this site shouldn't complaint about idk what to and how to do.
    Excellent job WC!
  • USB connection to all touch-screen Kobo e-readers is busted in the 14393 branch Worked fine in 10586 and before, still works for older non-touch screen readers. Now it thinks the e-reader is an empty drive and asks to insert a disk...
  • i have the same problem with my kobo go hd. Im about to lose it, no one is helping.
  • Cortana is gone, I was researching for hours on what's wrong, I guess I'll just have to wait for a fix.
  • Easy fix on most systems, see here. 
  • I get as far as getting prompted to reboot/restart. However, my computer just starts up as normal as if nothing happened - no update. Nothing in the log indicates a failure - last entry is about rebooting. Its odd because prior to the reboot/restart, it said it was updating ... how can this be if all is as it was after the reboot/restart. Anyone else having this problem?
  • I have a Dell All-in-one computer and run a second monitor, A Samsung.  Bot monitors worked fined until Windows 10 Anniversary edition. Now cannot find the Samsung second monitor. What to do ? 
  • This could an issue with video card driver. Try to install newer driver, or reinstall the old one. Thanks,
  • On my simple Windows 10 system seems that update will not work on a compressed drive. After final fail using Media Creation Tool, I got 0x8007042-B-0x3000D. Mystery Error, I don't run firewall... .. ?  
  • I have exactly the same error, and no luck at that time will all my tries. ​I tried by windows update, by media creation tool, by windows 10 upgrade assistant... Then I removed VMware workstation, then Acronis True Image, and still that error.    
  • Anyone ran into issues while using ISO ? I am about to install using ISO. So any info would be helpful.
  • if u have an older pc i would wait a while,they are doing the order from new pc's first then to old pc's...when it becomes available for your device it will show up in windows updates if it doesnt then your device is not ready yet for the upgrade meaning microsoft is still working on your device yet..
  • My machine is not old. I just have an unpredictable internet connection and the possibility of power failure. Thats why I prefer ISO.
  • ahh ok..
  • Update went smooth. All working fine.
  • good to hear..
  • Anyone got 80070057 when trying to update?    using the upgrade assistant, had windows defender update keep popping up in windows update, tried resetting windows update but doesnt work.   
  • I got that error. I couldnt get past it so i did a clean install from the iso. Installed great but i still get the same error after for the windows defender update. Posted via the Windows Central App for Android
  • yeah, i'm getting that one as well on my Lenovo Yoga. No solution yet.
  •  I had the same issue, but after installing with the "Media Creation Tool", it got updated. PS: It takes like nearly an hour to get updated. So please ensure that you are doing it when you are free!!
  • Just downloaded non insider ISO.
    After reading this article carefully... I decided to wait for the next cumulative update OR Maybe till release of My Lumia RS update which will release on 9 Aug @fter 5'pm.
  • Anyone had corrupted windows services name and descriptions? Look at services.msc and search for services name ending with an underscore followed by some hexadecimal garbage. The issue also is present in the registry where the affected services keys are decoupled.
  • Wow, after realizing this it just hit me how complex and advanced a windows operating system is, even today.guess there's no way around but to say that upgrading will always be a challeging affair for the average user.
  • Help me please ? ..    https://gyazo.com/b6592545e61a75902c1c2664326f6137
  • All my live tiles went blank after install Posted via the Windows Central App for Android
  • I just saw the 2GB minimum requirement. I had bought my daughter a Windows 10 tablet that only included 1GB of RAM a while back. There's no way to expand the amount of memory it has. Does anyone know what will happen? Will it just not the get the update? Will it update automatically if I don't stop it and then become unusable?
  • 1 GB is minimum for older devices, though don't expect it to run anything like a champ. I don't know what tablet it is, what version of 10 it shipped with or what processor it has, so no way to tell. Here are the Windows 10 specs & requirements: https://www.windowscentral.com/e?link=https%3A%2F%2Fclick.linksynergy.co...  
  • What you wrote is what I had thought before. According to this article, though, that is no longer correct starting with the Anniversary Update. Now 2GB appears to be the minimum. Specifically, "While you should be able to install the Anniversary Update even if you're already running Windows 10 on your device, Microsoft has recently changed the minimum system requirements. Now the operating system requires 2GB of RAM to run the 32-bit version of Windows 10, which doubles the amount of memory from previous requirements." My question was what will happen to that tablet, because it only has 1GB RAM (32-bit).  By the way, for my young daughter's use, that 1GB actually works great. The whole system cost under $200. Pretty amazing for a full Windows 10 tablet including keyboard: http://www.toysrus.com/buy/kids-tablets/kurio-smart-2-in-1-tablet-with-m...
  • The best feature was that it deletes all recovery backup data and sets off the recovery setting
  • You noticed that too huh? What the hell is up with that?!?
  • I noticed that like 6months ago when i used the insider versio. They didint fix it even thou i gave 10 times feedback about it.
  • Still waiting! Didn't get the anniversary update yet. lol
  • lol same here for my older 2011 desktop,it took microsoft almost a year before my pc was win 10 ready,my lappy is new and it installed just fine no issues,like i said it  will be available as soon as microsoft gets done working on my device for compatability so i will be waiting until it shows in my windows updates,those that choose to use the iso installer will be the testers for older machines while they have issues to confront...
  • I got the error - "Undoing changes. Could not update" last year while upgrading to Windows 10 from Windows 7. I suspected that to be an issue with Windows 10. But in a month time, I found that the problem was a faulty hard disk. Perhaps some sector on it was damaged. We should be careful with hard disks because they have moving part.
  • i am running w10 but the anniversary update keeps at the end loading and loading witout hd activity. Only powerbutton until hard reset and rollback to the point of working state. Conclusion :the anniversary update harms your pc in a verry bad way I have a windows 10 certified pc..... what a joke    
  • I have a windows 10 certified pc..... what a joke
    If it's a W10 sig. PC, then call MS Support & demand help with getting it sorted ASAP. I've had probs with W10 on my Surface_Pro_3, & Surface Support has been excellent. Common sense people, use it. 
    Conclusion :the anniversary update harms your pc in a verry bad way
    Your logic is FAIL...
  • My pc freezes since the update ._.
  • same here
  • Same here. Everything is really slow especially Windows Explorer. Edge is awful and closing it is impossible I have to do it through Task Manager.
  • Try refreshing it through the recovery settings. That should take care of it. Posted via the Windows Central App for Android
  • What a Kludge.  Do you work for MS?
  • Dickhead, you sound mighty arrogant for someone so clueless, can you not SPAM a thread that's 1mth+ old, the height of poor netiquette.
  • MS SP3 here. No issues with anything on 4 of 5 machines All SP3,4 & book) & the only one with an issue (another SP3) was hung due to peripheral​s. As soon as removed from the dock, the update finished fine. All apps & the two extensions I tried work fine. The biggest thing I can suggest is unplugging any dock or peripheral device before restarting for update. Other than that, as far as MS Surface devices go, everything seems to be A-okay.  
  • No such luck here. On my SP3 the Anniversary Update is just listed as failed under update history. No error message nothing, just "Update failed" and the date... And this is a very standard SP3, no peripherals, no dock, no external mouse, just plain SP3 i7, 8 GB RAM, 512 GB SSD.
  • Sucks that these problems are happening to you guys. My machine updated without a hitch. New apps run smoothly, extensions install just fine, no crashes so far.
    All I did prior to installation was turn off my antivirus program altogether (this might be relevant) and shut down Windows Explorer before restarting the computer. Then I waited for the update to do its thing. Hope this helps in some capacity.
  • what aboit the 0x80070057 erroe issue I've been getting all day when I use the Windows 10 Update Advisor 
  • In the article. No solution for it yet. Although some chap in another thread suggested the media creation tool as a viable alternative. I have the same issue.
  • I was able to fix the issue after updating via "Media Creation Tool ". PS: Make sure you are free when you do the update. Its taking nearly an hour to update :(
  • Try this: http://forums.windowscentral.com/windows-10-insider-preview/336729-%5B99...
  • Try this.  www.apple.com 
  • I think its time for me to change to linux. Question: why? Because this ******* annisevary update i`ve got today ruined 1 of my hard drive totally. Its clean, there are no partion, no files, just like a freshly purchased HDD. I had my last 10 year on this Hard drive, thousand of images, thousand of important files, the half of my life was there. So Windows 10 and Microsoft, **** YOU. I hope, oneday to company will just a ruin and a joke when all people will already use any other operation system.
  • Your data will still be on the drive.
  • Sorry to heard that, try a format and reinstall using the media creation tool to use the latest ISO and then restore your backup.
  • I couldn't agree more. I would recommend switching to Ubuntu. That things much better than this piece of ****.  
  • What I find funny is that at this time,  over a year into windows 10/mobile....windows ME is more stable than 10.  that is hilarious because ME was flawed from the get go,  and was the absolute worst OS ever installed on a computer.  UNTIL Windows 10 that is.
  • Edge is soo laggy , start screen too lags a lot . My games too lag now , which used to run smoothly on Threshold builds. -__- drivers updated but no clue what's wrong
  • Me too plus I can't close it anymore. I have to use task manager.
  • I have a tablet with 16gb SSD and 1 gb RAM. (MicroCenter WinBook TW700). I know: Below minimum system requirements...  So far, no option to update using Windows Update. When I try to install from the Media Creation Tool downloaded yesterday, I have no option to use external media like a USB drive or a microSD card.  When I use the Media Creation Tool from July 29th, it DOES give me this option, but it is still the old build that gets downloaded pre threshold 2... Weird... Any ideas on how to get the update? Has anyone else been able to point to an external drive to update? For the record, the update tool puts checkboxes next to compatibility of RAM and CPU, just not available storage.    
  • Don't even try to update. Even with 16GB ram, this thing has a lot of problems. Maybe wait for their 'fixed update'.
  • He has 16gb of storage.  This wil never fly.
  • use Windows 10 Upgrade Assistant
  • After a gard reset on anniversary update. Windows lost all sub drivers and my keyboard mouse were left useless. I sat for an hour in front od choose your language setup . -__- later I used a ps2 mouse and updated drivers then I hot my mouse and kybrd to work
  • When I switch to desktop from a game using windows key. I get stuck at a blank screen. And at that moment nothing works no ctrl alt del nothing. The only way left is to pull the plug of the power supply.
  • I hate myself now for installing the update using the app from Microsoft. -__- i should have waited.
  • Never dive in for any latest updates from Microsoft's stables. Wait for the second one to fix the problems of the first launch. ;)
  • I couldn't agree more lol :P But I learned a lesson this time from my experience. I was about to dunce Windows completely and switch to Ubuntu, but the problems were finally fixed, so now I am fine for now.
  • Hey guys, when I try to install the Anniversary update, I get a blue screen of death once it reaches 75% with an error that says SYSTEM_THREAD_EXCEPTION_NOT_HANDLED. Anyone have any ideas on how to fix this?
  • I got stuck on 83% a whole night, spining dots... anyone know how to fix?
  • Check the comment history above - there is a thread for stuck upgrades.  Mine is presently stuck at 7%.  Appears a hard reset will be needed.
  • Is there any update on the error 0x80070057? Its really not a good way to do a fresh installation for me. Please provide a different solution.
  • I was able to fix the issue after updating via "Media Creation Tool ". PS: Make sure you are free when you do the update. Its taking nearly an hour to update :(
  • Try this: http://forums.windowscentral.com/windows-10-insider-preview/336729-%5B99...
  • Only way that works is the Media Creation Tool I guess it will get better as time goes and most is down the amount of people updating at same time
  • Can someone explain to me why MS would choose numeric error code messages to notify users of a problem instead of, say, WORDS? And if they still think numeric codes are the way to go, how about making them CLICKABLE so the user can be directed to useful info for resolving the problem. Am I a crazy person??
  • Second attempt at installing. How long should it take on the black screen, with white spinning dots? The fan seems to go quite at this point like it's not doing anything. Posted via the Windows Central App for Android
  • Mine sat there for over an hour with the spinning dots.  I did a hard reset twice and reverted to my previous install assuming the install was bad/hung.  I did not see the spinning dots when I updated my work laptop yesterday. 
  • My spinning dots are at 35min. Wtf is it doing?
  • Mine has been going for 6 days
  • I did mine on the third attempt. My problem was it didn't like my wireless Logitech keyboard & mouse, so I took the dingle out of the usb slot, during the update.
  • Thanks for collating these
  • .......0057 is a devil.
  • I'm getting a ton of 0xc0000022 errors now when I try to open many programs. My wireless mouse also wont work. I discovered it's an issue with privileges in some way. When I run troubled apps as an admin, they finally work, even though my account is already an Admin account. I've also tried switching from logging in with my Microsoft Account to a local admin account to no avail. I know it has something do with the user account privileges but I can't figure it out. Tried SFC scan too (detected no problems). Anyone else experiencing this??
  • After Installing Anniversary Update, Some of the Apps are not Updating/Installing. The Downloading is Stuck. For example Skype Preview(Update), Xbox Identity Provider(Update), Windows Central App(Install). It's giving no error message, it's simply stuck. And I did a Clean Install of Windows 10.
    ​This thing is happening on both my Desktop and Laptop.  
  • When I activate the light theme it becomes dark, and deactivating it, turns the light theme on!!
  • Odd thing this thing was tested by insiders and still the errors? What hell then does the insiders because had long time to fix those errors but like like still on beta windows 10 an permanent beta
  • Odd thing this thing was tested by insiders and still the errors? What hell then does the insiders because had long time to fix those errors but like like still on beta windows 10 an permanent beta
  • I had an issue with the famous blue screen after finished installing but I managed to solve that but now just started to freeze after a couple of minutes when I'm using it, any advices?
  • Found a fix (tried it and it works) for missing Cortana. This is changinging registry value so take neccesary precautions, backup etc, solution was posted to a response on Microsoft site... I found the answer on another thread. It's a registry setting. Starting RegEdit, go to HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Search, and change Cortana and Bing permissions from 0 to 1 I was just about to do a refresh, but this worked for me.
  • Odd thing this thing was tested by insiders and still the errors? What hell then does the insiders because had long time to fix those errors but like like still on beta windows 10 an permanent beta
  • My Lenovo Y500 upgraded from OEM Windows 8 to 10 updated AU 1 without any issues.   Luckly I've been keeping my computer up to date prior to.  I had an issue last week with Norton Security which I get free with the Comcast.  Norton released "slient" update and it cause wifi nic to stop working altogether along with IE.  Had to go into safemode to get it to update properly.  I mention because it would have caused AU1 update issues. I was suprised at the amount of time AU I update took (about two hours).  It would hang on percentage complete constantly.
  • Norton was a resource hog for my tastes. I jumped over to ESET and its been a breeze.... So far.
  • Norton it's an virus unprotection when I had it couldn't even find any virus but when installed panda antivirus found tons of viruses
  • I am on insider release preview (mobile) version 14393.5. Whenever i try to add an gmail account from settings, login web page is saying your browser does not support. I can't login on gmail. Any help appreciated.
  • I'm going to wait for the November update to fix the current clusterfuck. Am sure Microsoft will chug out a fix for this one by then and probably create newer problems.
  • Me too!
  • Getting error code 0x80070057 here trying to force the update through, nothing I tried worked so will wait. Posted via the Windows Central App for Android
  • Cortana stopped working nice job Microsoft....
  • Easy fix on most systems, see here.
  • I didn't follow any of the pre-install advice and everything worked fine. The only issue I've had is the one lots of us have - Edge extensions. Pleased to say after uninstalling and giving up I gave it another go and now Ad-block Plus is working nicely, goodbye jankyness causing intrusive adverts, excellent. Technically this was a new machine in mid-July so it had less build up of multiple Windows updates and the like installed.  
  • Try Adguard DNS. It's currently free.
  • it has a free trial, rather short I might add, then you have to buy it or uninstall it. 
  • annndddd, windows central just sent me a bazillion newsletter for one topic!!
  • My update went smoothly, after reading all these comments I'm starting to think I was damn lucky!
  • SP 4 upgraded without any problems. Posted via the Windows Central App for Android
  • I had a smooth update on my Surface pro 4 ...happy so far Posted via the Windows Central App for Android
  • Are your clocking speeds fine? Mine says 3.3gh in use when I'm doing nothing.
  • I thought I had the Cortana issue. Turns out that the Education and Enterprise Editions of Windows 10 lose Cortana if you install the Anniversary Update. Couldn't Microsoft just change the default mode to disabled? I really want that feature back. Hopefully someone figures out how to hack it back into the registry. This is lame enough, I might just roll back and never update.
  • hello , someone loses FPS games ? Especially in CS GO
  • I found a fix for the app crashes! Go to the store, search for your app, click on the register button, then click on the launch button. It wont crash anymore... Anyone got a fix for the xbox store purchases bug? I keep getting the error "something went wrong our side. Wait a while before trying again"... Been happening since the update.
  • 0x80240031 on a Surface 3. Anybody seen that one?    
  • I simply I am gave up to deal with this update! This is my worst experiance I ever had with any OS start from ME and NT!!!    
  • Running Windows 10 on a bootcamp partition where it has been running flawlessly. Update failes with, "We couldn't update the system reserved partition"
  • Bootcamp is a horrible band-aid designed by Apple to ensure a rotton Windows experience so you will think a Mac is great.   
  • I disagree. I've used bootcamp to install Windows 10 Anniversary update on my Mac and I've had zero issues. Windows runs smooth as silk and flawlessly.
  • I categorically disagree with your disagreement.  
  • Noted.. lol. Lets agree to disagree. My experience has been stellar thus far.
  • I just finished installing the anniversary update and i got this screen for 10 seconds the "watch dog initialization" I tried the fix of IDE ATA/ATAPI controllers and choose update manually the driver of SATA AHCI standard like i found in google but it didn't work, anyone else got the same error??? screen error (http://glacksco.homedns.org/MS/WatchDogMessage-Win10-b10586.png)
  • I'm posting this from my Dell XPS 15 that I just upgraded. The update took about an hour and the cooling fan went in to hyper overdrive for a while, but after it was done everything I use is working fine. This is my development machine and VS2015 is working fine, along with Outlook 2016, etc. Edge with Adblock is great. Now I have no excuse to fire up Chrome. 
  • Here is how to address error 0x80070057. The problem is some kind of conflict between different update engines running at the same time (at least it was for me when I ran the Windows10Upgrade28084.exe tool to manually update to Anniversary Edition). What worked for me, on two totally different PCs getting the same problem is this: SELECTIVE use of Airplane mode (or just turning off your Internet in some other way) during the process. Note I say SELECTIVE. There is a first stage where Windows10Upgrade28084.exe prompts a download of files. Internet needs to be on for this step. There is a second stage after Windows10Upgrade28084.exe downloads those files where it preps the install from that download. This is where after a while the install fails and spits out error 0x80070057. But if right after the program finishes the download stage you turn off Internet (simply hitting the Airplane Mode button inside the Win 10 Nofication area is the easiest way) then the error does not appear. Instead what happens is that it launches something that looks a lot like the dialog boxes you see from the Media Creation Tool. I assume this is what everybody gets if they never got 0x80070057 at all.  Anyway, as soon as the handover to that stage occurs then you need to turn the Internet connection BACK on, since again files need to be downloaded.  You can if fact leave it alone the rest of the install. You won't get 0x80070057 again.
  • Thanks your tips work for me and now update is installing on machine.. Hope finish in smooth way now.
  • Kudo to windows central helping users figure out how to get theirs update going. That's what a tech website does.
  • updated to the aniversary edition.. now it tells me password and/ or pin is wrong.  went to accoutn.live.com and reset.  still will not sign in and i get no other choices.  
  • I have two machines first one worked perfect. Second one a dell xps 15 downloaded it started update and rebooted then finished update and rebooted. Now It reports It can't find a OS.
  • Something went wrong. 0x80070057 error code come . Try to update through windows 10 update assistant app . What is solutation ??
  • Dang!!! I am feeling super lucky none of the (major) issues listed here seem to have affected my upgrade last night. I did notice that Microsoft continues to "Oops, the default app for (blank media file type) has been reset to (blank Microsoft-preferred app) because of some unknown issue" after an upgrade/update. I experienced an odd shutdown/restart moment where my screen never received video signal from my PC so I had to force shut off and restart. Things have been okay since then.
  • Still no au for me, gets down downloading, and then during the install and reboots it just stops, and rolls back the update to the last know good configuration. On Surface Pro 4 i7. Posted via the Windows Central App for Android
  • What build is on media creation tool?? I need to roll back to threshold build. But I am not sure whether media creation toll will download AU iso or v1511 Iso
  • I keep getting rolled back to 1511, and that's like 10000 something. Posted via the Windows Central App for Android
  • Lel
  • Digiland DL801W tablet had rotation reversed 180 degrees. Fixed by updating accelerometer sensor driver which interstingly has an older date but newer version number - all that matters is it worked!
  • You say ready to download, no, It's most definitely not. My new Asus is completely bricked with this so called anniversary update. Why on earth should anyone have to write an article on common problems with download, a year in the making and we get this ill put together rubbish that is so typical of Ms, this 10 platform is one almighty mess, only designed for mobile hence aps, touch, pen etc etc, will never work properly on conventional systems correctly. Never. It's not designed for anything other. Why the hell don't they just go back a lightly tweak the best system they had...7.
    I'm absolutely sick of it. I've asked the pc shop where my laptop is to remove the hard drive install new and download ubuntu and leave it. They have been inundated with the same problem, stuck on downloads, or restart screen. There is no longer a facility where you can go into safe mode using f keys to reboot, It's straight into bios and a whole major reinstall.
  • Hopefully there will be a resolution for this 0x80070057 error in the near future. I'm getting an error message during installing the ISO, too. It only says "Windows 10 could not be installed."
  • 0x80070057 for this error i found another folder name Windows10Upgrade in my Local Disk (E), inside this folder i found file in format esd. Right now i still progress running decryption program to convert this file to iso. Sorry for my bad english. Just try to search in your computer maybe you can found one like me.
  • The file name in my laptop : 14393.0.160715-1616.rs1_release_CLIENTCombinedSL_RET_x64fre_en-us.esd
  • Two dead installs, I've had to recover from. Just the black screen, with spinning dots. Going for hours, and hours. Think I'll try in a couple of weeks. And this is on a powerful HP Desktop pc, that it won't install on. 
  • Dang, used media creation tool to roll back to threshold build. Got anniversary update again. :| . Now downloading iso of threshold build . -__-
  • I had the same error code"0x80070057" using W10 Update Assistant. Here is how it went right to me : * Got the error  *Checked my main partition, new files are downloaded  *Plugged my battery power cord *Re tried the same tool. Since the files are downloaded already the process seemed fast. *Got it right & restarted the machine ***  (before getting it right) Aug 3 10.30pm, When I got this error I headed straight here & searched the error code BOOM Unlucky hardly one comment. Searched online & from WC forum I found this workaround - reg edit from an old post. I was ready to do perform the WA. Just before I tried the above steps & TG that was a miracle.   
  • Hi. I installed Windows 10 Anniversary update yesterday on my laptop via Windows 10 Updater which I downloaded from MS Support page because Anniversary update wasn't showing in my Windows Update and I have one problem. After update finishes everything on my screen is bigger (icons, text, taskbar.....) and I tried to change resolution but it is still bigger than normal. I dont know what happend. Posted via the Windows Central App for Android
  • If you are using microsoft upgrade wizard then you won't face this problem.
  • Holy ****, that is a lot of issues. Also "When nothing works do a clean install", golden.
  • when i try to anniversary update but it show error - Feature update to Windows 10, version 1607 - Error 0x80240031
  • Yep. Surface Pro 3--impossible to update. Same error.
  • I had an issues after the install and had to restore via USB but the support team were excellent and had the fix and instructions to me in minutes. Still checking the machine but they were brilliant.
  • I had a slight problem after installing the update. The login screen was displayed correctly. After login however I was presented with a black screen, although everything seemed to be running behind the "black curtain".
    I started the computer in safe mode and everything was working OK then. On a hunch I uninstalled WindowBlinds and Fences, and my computer worked correctly again. Sometimes it's not MS fault. Other programs can be the culprit as well. I will try to install the programs again one at a time and see if I can force the problem to re-appear. I am just posting this so anyone with a similar problem has an idea of what could be the problem.
  • I have the problem error code 0x80070057, help for solution please
  • I am only having 10 gb of space in c drive.. What can I do?  
  • Don't see the update on my SP3 or SP4.  I keep checking and I keep getting I'm Up to Date.   I also haven't seen the SP3 FW that was released a few days go either.
     
  • All of my games lag on the nre update now. I even downloaded one game I used to play on the Anniversary Update, and that lagged! My games never used to lag on Build 1511 (10586.494). And when I tried to update my graphic card drivers on the Intel website, I went to dxdiag via run and it still said my old driver version!
  • I thought the anniversary update came with the ability for Edge to use extensions? I did a clean install with the windows tool thing, and there is no way I can choose "extensions" in edge. Is there some place I need to go to be able to even see the menu item "extensions"? I'm on production.
  • I don't know if anyone else has asked this question yet. But, ever since the update, my profile picture just does not come up during the 'Welcome' screen. Does anyone else have this issue?
  • While updating to Anniversary update showing 0x80070070 error code how to go ahead
  • For 0x80070057,
    I've tried a weird fix from the web:
    1) Disable Wi-Fi after download reached 100% & updating started.
    2) After it's stuck at 2% updating, wait for a while (the poster said 30 sec) and then enable Wi-Fi back.
    3) And the update continues. No reg hack was needed. http://answers.microsoft.com/en-us/windows/forum/windows_10-update/windo...
  • Could it be that antivirus programme, is causing problems with the install? I think I left AVG in both my attempts. And when I did previous installations for my Dad earlier in the year. I took it out during the process. For those of you who successfully installed the update, did you remove your antivirus?
  • PLEASE HELP ME! My windows was on Dual Boot with Ubuntu and usually I had to press F11 on starting my PC to acess Ubuntu, but while updating to the anniversary edition, my Ubuntu boots up everytime the PC restarts while updating, and this seems to cause the update to stop somehow at around 75% and then a messsage on my screen says :
    Reverting back to the old version of Windows
    P.S. When I check for updates, it's stuck on checking for updates, and never shows any updates available, so I had to use the Windows Upgrade Assisstant in order to get the Anniversary Build.  
  • Laptop with a black screen.   I didn't get any errors installing the update. Once it was installed and the laptop rebooted, after the Dell logo, the screen goes totally black. If I plug in a monitor on the HDMI port, it is black as well. The external monitor's LED's indicate that it is getting a signal. The only thing that helped was to reboot to safe mode and remove the VGA driver and then boot with the stock driver. However, a few minutes after normal operations, Windows Update again downloads and installs the VGA driver and the screen goes black. I tried with 4 different drivers from Dell and Intel. That indicates that the problem is not with the driver per se, but something else that conflicts with the Intel HD Graphics drivers. Finally, went into Services and disabled Windows Update. Am now running on stock driver so can't use the external monitor.  
  • HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Personalization\NoLockScreen=1 switch doesn't work anymore. Useless lock screen is back with new build =/ Also, I really don't like that inactive title bars are back to white. Anyone have new workarounds for these issues?   "There's no such thing as a foolproof system. Someone will make a better fool, tomorrow." @LoneWolffe
  • I had the 0x80070057 last night that not even the Microsoft help desk could resolve even the In-Place update did not work, eventually I used the Media Creation Tool it was the only way that worked for me I just hope it will be easier when I put it on my 640XL LTE Mobile!
  • I used the media creation tool to do the update last night. Everything seemed to be going well when it hit 93% installed, When morning came it was @ 99%, and has remained there since 8am.  Any ideas to get it working again?
  • Cortana doesnt work on the lock screen, and the option to Enable Insights in Sticky Notes is also not available. Cortana is working fine in Start Menu. is that a regional Issue ? i have not tested with other regions. My Region is Australia, Language is English Australia and same for Speach.  
  • Before the anniversary upgrade, my Dell Inspriron 17 5000 Series laptop touch screen worked perfectly. After the update, not so much. In face, when I right click on the start button and select "System" I see "no pen or touch input is available for this Display."  System information: Processor: Intel(R) Core (TM) i7-6500U CPU @2.50GHz 2.60 GHz Installed Momory (RAM): 16.0 GB (15.9 usable) System type: 64-bit operating system, x64-based processor What to check? What to do? 
  • after aniversary update... 
    anyone else feeling slowness while resuming windows from hibernate????  
  • Killed my DRM. 
    https://support.microsoft.com/en-us/help/25975/windows-10-loss-music-vid...
  • updated and worked well on third startup windows 10 anniv. Won,t load looking at the blue screen pf death. Using MSI apache ge62
  • installed the windows 10 anniversary update but not able find windows ink feature...
    pls help
  • TRY MY METHOD, WORKS FOR ME: GOOGLE ASCARIZ WORDPRESS
  • Remote desktop problem, the last version worked correctly, this update has an issue. When remote desktoping I cannot get the remote "start" bar to be displayed, the machine in which you remote from still has thebar at the bottom of the screen, anyone know how to fix this? Thus far, i had to set the local machine to use "small" icons, then if i am lucky i can click on the remote start bar and it comes up,but thats a pain
  • Let's see, Anniversary update should be called VISTA UPDATE.
    CONTROL PANEL CRASHES WITH THE EXPLORER TASK BAR AND CLOSES ALL YOUR APPS.
    HP drivers missing, had to reinstall the HP drive accelerometer and BEATS is broken now on my brand new HP, Thanks Microsoft!!
    By the thanks for the ADWARE, now we get POP UPS..
    Very disappointed
  • Help! After installing last update, I cannot log in bu fingerprint! In settings this option is lost!
  • It is strange... my fingerprint driver was updated about 10 days ago by HP, and now, after installing last windows update I find a new one (from windows). all is working.
  • I can get past the 80070057 with the turning off Wi-Fi, but run into a 80070002 error about driver in safemode operation.   It hits 18% and reboots with the restore to previous version message.  This does it on my SP3 and SP4..   I thought it might be ESET AV, but my gaming pc, work pc, kids pc, and spare pc all have ESET AV and it installed on those.    You would think that we wouldn't have so many issues installing the update on a MS product.
  • Found a solution to the failing at 18% https://blogs.technet.microsoft.com/home_is_where_i_lay_my_head/2015/05/...
  • Anniversary update failed to install a Microsoft USB keyboard.  No excuse for that, Microsoft. 
  • I can't believe you still can't manage favorites in Edge on the favorites bar.  Absolutely ridiculous.  Why are they spending all this effort on extensions when the basics are not even finished?
  • Anybody else have trouble playing battlefield after the update?
  • Some of my apps crash with error 1000 Kernelbase.dll (in event viewer) .This started after I tried to open xbox app.Now I can't use groove ,xbox ,weather ,calendar and few others.I tried to reset them ,i even deleted the files manually ...they redownload but still crash imediatly .Only one that crashes after about 10seconds is Groove music.All this on a clean install with nothing installed other than steam as non microsoft app.
  • After the AU, Edge has become sluggish. It tends to crash on may web sites. E.g., Windows Central: when I clicked on the link to problems with the AU, Edge crashed two times before I finally was allowed to follow the link.
  • +1
  • Setup execution result failed! (HRESULT)dwExitCode = 0xc1900107  On a Desktop (running Windows 10 Pro)  this error turned out to be caused by the existence of  $WINDOWS.~BT in the root directory of the system drive C:. Renaming it to eg.  $WINDOWS.~BT.what and re-booting then trying the update again, did the trick in my case. (Attempting to delete $WINDOWS.~BT even in admin mode, was denied). Taff Rivers,     R & D person, IT. retd.            
  • I updated my 2 in 1 convertible the update was succesful but i cannot find the windows ink feature, which is the main reason why i updated my system can you help me with this problem?
  • Many of my program icons - including all Office programs - reverted to "no icon" defaults after I installed the Anniversary update. Rebuilding the icon cache did not fix the issue: the icon files were missing. I discovered that the "C:\Windows\Installer" folder had not been properly migrated. I copied all files from the original one in "C:\Windows.old\Installer" to the current one, except for "$PatchCache$", and all the right icons returned OK. 
  • now my asus external blu-ray drive not recognized :( does anybody has the same issue?
  • Clearing out all current firewall policies set on a per app basis did the trick for me. Does MS recommend a Hard Reset after RS1 update from TH2? If  there are any issues, I'll run Tweaking.com's repair tools to reset all permission,apps etc.  
  • I ran Windows 10 for a couple of months before the anniversary update so I know it worked OK.  I installed the anniversary update and then my Surface Pro 3 wouldn't start Windows at all.  No error code, it would just light up Surface and quit.  I tried all the suggestions on Microsoft's site and none worked.  I ended up having to use my original recovery drive to reload and repartition back to 8.1, THEN update again to 10.  I'm waiting in fear for it to tell me to install the anniversary update.  
  • Maybe back up your data and just tdo a clean install of it, I'm sure it'll solve the issue. Posted via the Windows Central App for Android
  • Anniversary gave me the 100% disk usage issue, first on my second (physical) disk and then on my boot disk.  Starts 5-10 mins after boot.  Reverted back to 1511 and ....no problem.
  • Found out why I couldn't upgrade. I just got a Surface Pro 4 i7 2 weeks before au, then a week before the release of au I joined fast ring. So the day of the actual release fast ring finally kicked in, it let me download au but right in the middle of installation it would revert back to before au. Kept doing this for a couple days. Turned fast ring off for 5 days, downloaded the au off of Microsoft web site and it worked perfectly. I'm guessing fast ring kicking in at the same time it was pushed to public created some sort of bug for the update. Either way I'm loving the update! Posted via the Windows Central App for Android
  • Attempted  an upgrade from W10 fully updated to W10 AU using MCT. It went up to 73% complete on the black screen updating Windows... and rebooted a couple times then hung with nothing but circling dots... Waited a long time and decided it wasn't going to progress... force powered off, after power on it said... recovering installation... then went to the circling dots and hung again,  repeated the above and it rollback to previous W10 installation successfully. So back at square one with no clue as to what the problem was.  Anyone have any idea how to find out?  setup log??? Anything??? Anyone experience similar and figure it out? I might add this was my dad's computer (Dell XPS 18) hundreds of miles away and we were just talking on the phone.
  • STUPID, as usual. I checked advanced settings for errors and all it has is 'did not install properly', twice, and clicking error links loops it to this page. STUPID.
  • I think Anniversary update has brought the worst experience for me. First of all got really sad when I came to know that my W10M wont get the updates on expected date. Anyway, then tried installing update on my Surface 3. Got the 0x80070057 error. Tried all sorts of workarounds. Nothing worked. Thought okay. Leave it. Lets try updating my desktop. Rebooted and has been stuck on black screen with rotating dots for last 20 hours! Seriously?? Disappointment on all three fronts for me :( I am just terrified of that black screen on my desktop. I dont want any anniversary update anymore. All I want is to go back to the way things were before 2nd Aug.
  • Sorry to hear that bro.. My experience has been totally opposite. Updates flawlessly on an old Dell E5500 laptop as well as in bootcamp on my MBP. No issues whatsoever.
  • Thanks man. Something magical happened yesterday. After letting it sit on blank rotatic dots screen for almost 2 days I gave up and unplugged my wireless keyboard dongle from my desktop. And guess what the update started progressing! And Surface 3 got a firmware update which somehow solved the 0x80070057 error for it.
  • The AU wouldn't update on my HP desktop. It's quite high a high spec desktop PC. And like you it gets stuck on black screen with white rotating dots. Tried three times last to update. If it hadn't been AOMEI backupper. My pc would have been ruined. Managed to restore from an image file.
  • My surface pro 4 (Microsoft's own product) became unusable after upgrade so I rolled back and all is good now. How can an upgrade that was supposed to be tested and proven be this bad? Let's just be honest that this is not a good thing for a company that is trying to move people to this product. I won't be upgrading for quite some time.
  • Installed on two laptops; two desktops directly from Windows update - under "Looking for the latest updates? --- Learn more." Clicked on the link to the website where I was able to download and install. They all upgraded and are working fine.
  • Why was this released so early??? There was so little polishing on the last couple updates, and this list just shows the problems. I felt like at least three more or updates, or some cumulative updates should of released first then released worldwide. My 2 cents Posted via the Windows Central App for Android
  • Only bug (not error as such) that I've encountered is that my sticky notes don't work correctly (they can only be deleted not dismissed for later) fairly annoying as it was one little feature that I was waiting patiently for
  • If you have the problem where the START button and search-bar are unresponsive, I can confirm that the article linked to below solves the problem. http://www.pcadvisor.co.uk/how-to/windows/how-fix-windows-10-start-menu-...  
  • Couldn't stall even i leave it for hole night also.
  • Well I have a surface 3 and I was very cautious about this new update but I can now say... IT WORKS!!! I know your all as shocked as I am but it did and it fixed the problem with my internet connection. Very happy :)
  • I had some minor issues on my surface pro 4, including: English is my main default system language.  I had German installed as a secondary language.  After the anniversary update i had a mix of languages i.e. some windows apps (Groove, Mail etc) were displayed in German.  Windows menus and settings etc in english.  Was strange.  I unistalled german and all was back to normal. Surface Pro 4 pen button stopped working.  Had to reinstall the device and all was better. Otherwise the update worked fine.
  • Haven't got the update for my SP2 yet via WU...
  • Installed and now Outlook 2016 doesn't open up...waited 3 hours after it show "processing" = nothing. Had to do complete reset...What a freakin' joke!
  • After uninstalling July update, update using windows update assistant worked. But after update booting system takes a lot of time. The speed with which windows 8.1 could be started and turned off was amazing. Hope MS will bring back that speed
  • currently having problem with 0x800705b4 with W10 Enterprise. Tried the Diagnostic tools but still the problem persists. Does anyone have same problem with me?
  • ACTUALLY, there *IS* a fix for a non-functional Cortana (especially as it relates to disabled web search)... if you're willing to try a registry hack:
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Search
    Make sure that the keys named "BingSearchEnabled", "CanCortanaBeEnabled" and "CortanaEnabled" are all enabled (Hexadecimal value set to "1") As always, make sure you set a restore point before doing anything or otherwise do some kind of registry or system backup...
  • I have problems when starting the computer equipment
    the audio driver does not work
  • Guys I have a question! Just a couple of days back I checked the option in the setting app in my phone which stated "stop getting insider builds".... 
    Will I still get the windows 10 mobile anniversary update or I will have to hard reset my phone in order to get the anniversary update ??? I am right now at build 14393.5
    In case you are wondering I stopped getting insider builds permanently.
  • Does not work for me on Asus Laptop. Tried few times with Media Tool and ISO. Last time it stuck on Processing Updates 29% for 30 hours. I give up for now. Maybe I will try clean install one day.   
  • Since I updated my Surface Pro 3 to the Anniversary Update (on the fourth attempt! don't get me started!!) the lock screen is just a plain blue screen.even though I have a picture set on the Personalization > Lock screen tab. Does anyone know how to resolve this?
  • Anniversary update on SP4 went well except 2 issues:
    1. Date and time keeps wrong time, changed it back several times on control panel but still goign back to older date/time after every reboot
    2. Battery on SP4 not charging anymore, if I unlplug power cable device shuts off!!! Called support and they are sending me a replacement SP4. Will have to reinstall everything what a waste of time! Anyone having similar problems?
  • They should change the name from windows 10 to ME2.
  • the world moaned at ME, yet all these moaners said win98se was the best - and they ALL had iso's to re-install win98 whenever anything went wrong.. yes, I.T. people, experienced techs etc etc, yet a simple exe in ME's cache fixed everything and returned you to desktop after a reboot with everything intact ready to go, losing nothing. i had to inform people of this and they were all surprised about how well it worked. they were too busy whining of course to discover this and implement it :)
  • Heads up for any one using Time Freeze from ToolWiz.com you must uninstall this program or your update will hang after the 75% reboot.
  • To heck with this. No matter how much space I free up, it keeps giving me the not enough space error. Anniversary update you say ...
  • WTF is this a whole page to fix all them Microsoft errors????? No wonder my old school teachear,in H.S.  that had worked for secret A bom project ,told me. if we hadn´t capture and had those great ex German Nasy(**** we are a free country ,but can say ****) engineers like  Wernher von Braun and others; and of course the genius like Eisten , we would have lost the 2dn War World II -MICROSOFT It´s been experimenting for years with windows xp.7.8.8.1 now Edge Windows  10 pro it´s a big joke, if I asked you ..who invented Windows ?...mos people willl probably say Bill Gates........This computer incorporated a mouse-driven cursor and multiple windows used ... The GUI was first developed at Xerox PARC by Alan Kay, Larry Tesler, Dan Flore...and what a shame I went to China and Japan for summer vacation ......and they look at us now like a bunch of nimrods ,trying to catch their Pokemones , while their tech is light years away.......anyway can anybody gave a hand with fixing Error 0x8007045b 10 pro  Windows 10, verstión 1607???????      I modestly say I need a new job, but I dont like Hilary or Trump!!!!!    I honestly think we gonna be working for Japs Chinise or Ruskys!!!
  • can anybody gave a hand with fixing Error 0x8007045b 10 pro Windows 10
  • WTF is this a whole page to fix all them Microsoft errors????? No wonder my old school teacher in H.S.  once told me ,that had he had worked for secret A bomb project ,and if we hadn't capture and had those great ex German Nasy(**** we are a free country ,but can say ****) engineers like  Wernher von Braun and others; and of course the genius like Einstein , we would have lost the 2dn War World II or go to the Moon   -MICROSOFT It´s been experimenting for years with windows xp.7.8.8.1 now Edge Windows  10 pro it´s a big joke, if I asked you ..who invented Windows ?...most people will probably say Bill Gates........This computer incorporated a mouse-driven cursor and multiple windows used ... The GUI was first developed at Xerox PARC by Alan Kay, Larry Tesler, Dan Flore...and what a shame I went to China and Japan for summer vacation ......and they look at us now like a bunch of nimrods ,trying to catch their Pokemons Go , while their tech is light years away.......anyway can anybody gave a hand with fixing Error 0x8007045b 10 pro  Windows 10, versión 1607???????      I modestly say I need a new job, but I don't like Hilary or Trump!!!!!    I honestly think we gonna be working for Japanese Chinese or Ruskys!!!
  • After updating, everytime i log into windows, after about 30 seconds, the scree turns blue with a sad face saying that windows had an error, and advises me to go to windows.com/stopcode. Then at the bottom of the page, it says: Stop Code: Page Fault in nonpaged area. this has casued me to miss an entire day of work, and I am so frustrated by this that I am looking into ubuntu and macs even. I spent an hour and a half on the phone with microsoft, only for them to advise rolling back the update. obviously not a permanent solution, considering how forceful win10 upgrades are........   anyone have solutions? thanks!
  • my mayor gripe is the stubborn automatic driver update, I tried to stop them but precisely the AMD video always is updated, disabling some functions like brightness control and DVD playback, when I try to revert the driver it results in a conflict, please provide a configuration to stop any automatic update or at least ask first then one can deny such installation
  • Notes for others trying to find a similar solution. Lenovo Thinkpad E540, and could not get the "Windows 10 Anniversary Update" to install. It would download, tell me to restart, and upon restart, it would ask me to choose a keyboard layout (US) and then attempt diagnostics. It would not go to completion. I have Symantec Whole Disk Encryption on my unit. I decrypted my hard drive and then the update worked successfully, and now I'll just re-encrypt. Might have had something to do with the boot process being snagged by Symantec WDE before the startup. In any event, it worked after removing encryption. RS
  • I downloaded the update today and all my stickotes have been deleted.  Any idea where a back up maybe?
  • I have Windows 10 Pro 64 bit After manually checked updates I found prompt for anniversary update Started assistant, but when 100% I got: "something wrong installation is corrupted 0x8007000d" dism.exe /online /cleanup-image /scanhealth No component store corruption detected. Also tried other system unitily (forget name - something like scs or sct) => nothing found  
  • i resolved my win10 issues and i had all the common problems (not serious ones) the issues are caused by software not perfectly transitioning to the new update. - Task Bar Freeze, removed Avast via Avast Cleaner - full clean - reboot - re-installed - right click mouse freeze/ wait agony - again re-install ALL the software on your right-click context menu's mine was Daemon tools, and win10 didnt tell me it was not compatible on my upgrade for some reason you need to find hardcore removal programs for certain apps you use, if they wont uninstall. i am running perfect now, yet a bit of a nightmare when 1st upgraded - but resolved now :) persevere and it should work out in most cases.
  • 1. Complaint: Windows 10 Update has no OFF, or it is hidden.  If you are going to do that, you need to save EVERYTHING. like Notepad (this box has more features than Notepad). If I wrote software so badly, wrongly, arrogantly, I would be fired. MS has become 'Marketing Software', since Balmer became CEO. Technically CRAP.
  • How many bad programmers did it take to write windows ten? "The number of Microsoft employees increased from 61,000 in 2005 to 118,000 in 2015"  
  • If Multiplan doesn't work, Excel. If Notepad doesn't work, Wordpad. If Internet Explorer doesn't work, Edge. Paul Allen is no doubt, ashamed.  
  • Something I have yet to see anyone mention..    When I try to update to the anniversary update, my pc gets all ready, finishes the installation and then, on boot up, it says something like, "warning, no device detected', and then proceeds to tell me to use the cd to boot from... and then that makes it go back to the previous windows 10 version. My pc is more than adequate to handle the update... so I am unsure as to why this keeps happening. Any suggestions would be awesome.
  • I'm having the freezing issue and can't open my settings to revert to old build. The settings literally just don't open. What do I do?
  • Bring back the old Windows Update, where we can choose which updates we want. This whole business of cramming updates into one huge release isn't working out at all. Who wants to spend two or three hours downloading something that's only going to stall or abort all because one little piece of it won't install properly? Pathetic! Who's running the show in Redmond? Hello?!
  • i enabled coratana for lock screen but it never showed up nor did any of the lock screen feature. please help me out........  
  • I've been pulling my hair out with slow right clicks, dialog boxes command prompts and a'like since updating to win 10 anni. I could see that making a restart of gfx driver with devcon.exe command solved it, and things was working great until next reboot. So I thought it was nvidia gfx drvier related, but it was not. It seems as it was ASUS AI suite causing all the problems - when I re-installed with a newer version of AI suite, all my problems was gone, and now things are working smooth again. But it's been 2 months with frustrations - now I will try to enjoy it :)
  • Cortana. You didn't answer me. Anniversary update seemed to work but message Quick Access unresponsive and need to re-install. How ? From Where ? Why ????? ps: do you exist Cortana and just a waste of time and resources ?    
  • cant even upgrade, after it restarts to apply the update it restarts abruptly duting bootup. you suck microshit I dont understand why we have to use this crappy software. windows is simply the worst operating system there is.
  • I resolved the freezing issue that occurs durring installation.  As mentioned elswhere, the two biggest culprits for causing freezes durring installation seem to be: The system installed to SSD drives The system have linked objects on other HDD drives. So I opened up my machine, and discconnected all of my harddrives, except the target system drive (there are 6 HDD's in my machine). I ran the Aniverasry Update again (from the Windows 10 Updgrade assistant) with only my Win10 system drive connected, and this time it installed without freezes. I'm now in the process of reconnecting my RAID arrays to my system, but at least the Aniversary update is in place without issue.
  • cant find any solution for my problems here, i got a lot of "not responding program" on my games and application since the last update, any ideas to fix it ?
  • aaaa
  • What the ****, the anniversary update just broke my computer, it's happen after I clicked windows + L. Now my screen is black, I can't do anything with it. I've tried to reboot but it's still dead.
  • I'm trying to get the anniversary upodate to complete but it gets to about 86% and then just locks the machine. When it rolls back to the previous version of Windows 10 it doesn't record any error information (I have to manually rebook the machine). Does anyone have any suggestions as to what the problem might be or how I can find out?
  • Do you have eset endpoint or total security? Do you have hyper-v n virtualization ON with device control enabled?
    If yes then edevmonsys is creating bsod at time of installation. You need to either disable hyper v or virtualization to solve this issue. Of you wish to keep virtulization and hyper v on then you must consider disabling "device control" in antivirus and then do upgradation. Its a known bug and eset is working on same. Possibly if not eset then some or other device or software is creating bsod leading to rollback
  • After the Windows update I am getting the following message every time I start up my computer: "There was a problem starting C\Windows|system32\eed_ec.dll" etc. Nothing else seems affected, my Samsung printer is working O.K. How do I eliminate this message? 
  • I got to the spinning-dots-on-black screen was stuck here for a couple hours.  I removed all my USB dongles out and as soon as I removed the dongles the PC automatically restarted and I was met with a blue screen saying that the installation is 75% complete.  The update continued from there until completion.
  • Thanks for this tip. My wife's had been running for 6 days with the spinning dots.  I unplugged the mouse and keyboard USB dangles and in 5 minutes it was working.  
  • Thanks Wille A !!!  I ran into the same scenario...  I removed my mouse usb dongle and the screen displayed the Win10 logo along with the spinning-dots then went to the 75% complete screen and now is at 91%!  Great info
  • Thank you for providing the various method. I got the audio driver issue after windows 10 update and Driver Talent helped me to tackle it.
  • Thanks, after running with the update a few days my computer was stuck booting and a spinning circle on the screen. I took the black screen suggestion and unplugged my usb backup drive, powered off and back on. Came back up like normal. Ran a drive scan and nothing wrong with the drive. Not sure what was up.
  • I have an Intel NUC running an SSD. Seems that my primary drive partition table gets deleted with this update. I'm on install nr 3 today and I keep ending up with a machine that will not boot. No boot media. When I start a fresh install it sees my SSD as unallocated space. Any thoughts?  
  • Windows 10 has by far and large been the WORST experience, ever!  This OS, practically forced upon all, has purposefully removed user update options, that were available in previous versions. We should be able to turn updates OFF if we choose.  Sorely, that option is no longer available. We bought a Win10 HP laptop for my son, at the first of the year.  The mouse functions do not work correctly and need to be constantly adjusted, with NO way to save changes.  Previously, the driver Roll Back function worked, but needed to be executed on a daily basis.  After a recent update, that fix no longer works.  Now, I have to completely uninstall the mouse software, and reinstall and older version from the Synaptics site, and adjust user settings to have a properly functioning mouse.  With three reboots to complete the transaction every day, because changes are never permanently saved, I am more than a little annoyed. I have also installed the Troubleshooting Hide/Show Updates accessory to limit what drivers are updated.  I specifically isolated the Synaptics Touchpad drivers to not update, to no avail.  That does NOT work.  I also chose to decline manufacturer updates within the device installation menu of the advanced system properties.  That also does NOT work.  Nothing works.  Now, after the Anniversary Update, speakers are no longer working, as well. Microsoft, I am sure that I am not alone in choosing to vent my frustration and disgust of your forced, and inept Operating System.  A cursory scroll through this page alone yields numerous bugs, errors and crippling defects.  This OS should never have been released for use without proper field testing, and is a blight upon the entire computing community.  You should be ashamed of yourselves.  It is my sincere hope that you will make right, all that is wrong. All hardware should have properly suited drivers, so that complete functionality is continuously present.  Minor bugs, patches, fixes - all to be expected.  But, this calamity is simply heinous. Fix it, please.
  • I'd like to add that we also discovered that System Restore is a thing to be avoided at all costs.  It completely destroys the OS stability, and makes it unusable.  I count myself fortunate to have been able to reverse it, am hoping that I'll never find myself in a position to be in true need of it.  That seems to be an OS death sentence.
  • I've had to install Ubuntu just to have a working machine. I'm not a Linux fan at all, but it's better than a machine that becomes completely unusable.
  • Here's my horror story with the Anniversary update. Hopefully this will be helpful to others. http://windows10issuesresolved.blogspot.com/
  • Hi great link! You are very much appreciated. There's a ton of information here! Thak you!
  • Well it's been 2 weeks since I updated. In that time I've tried every suggested fix out there. Even wiped the primary drive and rebuilt it from nothing. Now the clean install works, but only for a short time,  the best I got was two days and that was with everything reinstalled and 100%, but then a few Microsoft patches kills the install.  I've found the last recover from USB boot took 2 hours just to get to the installation screen, first time took less than a minute,  so something has corrupted the primary boot drive I/Os, PC used to boot to windows login in less than 10 secs,  when I had a clean windows 10 Ann install, same time, but after login, the to fully loaded desktop took anywhere up to 10minutes. Now I've tried clean windows install with only MS driver and software, but found that makes no difference,  slow data transfer between hdd, even as low as 19kbps across satay, and even too usb3 back out drive. This whole stuffup has cost me unrecoverable installation files and masses of wasted time. As I type this my primary work PC is currently still awaiting repair screen to load, this is now 1 hour since the 3 hours of waiting to get to the primary recovery /install screen, after god numbers how many hard reboots to try and get windows to load recover options. Oh, almost forget, since anniversary update, any method to get into safe mode outside of windows fails, goes straight to windows repairing install screen.  
  • Update from last repair attempt,  did an directory on primary drive, found no files or folders list. Ran chkdsk on primary, found even with no files showing with direct,  chkdsk results shows 39,000 files and 20 folders, dir still lists nothing.  Now a few days ago while windows was still accessible fold a backup folder showing no folders or files, but a chkdsk listed heaps of files and folders, doing a copy and paste to another direct to content displayed. So is the anniversary bug actually an encryption issue?  
  • Had exactly the same issue and thoughts, after I was unable to repair or reinstall to that partition got into cmd found the drive had been set to read onlywhich was revereted easily. did full reinstall on a brand new 2tb disk to rule out failing disk and completed updates last night and it died with "critical process died" this morning and back to repairing install today. will spend a couple of hours on it tonight doing the repair and hope i can recover and view the log files but i will probably end up just going back to windows 7 till this blows over, did you find anything since you first had this issue? 
  • My problem with the update seems to be the PC keeps asking me to Restart the computer to begin installing the Update, however, its not beginning the install, the PC restarts as normal and keeps pushing the restart a further hour back. Now im stuck in a constant 1 hourly restart cycle which i can not stop as the computer keeps restarting every hour to supposedly install the update which wont install. Ive checked for error messages and there is none, ive also searched on my registry to see if i could stop Windows Update from restarting but its completely missing in regedit.
  • I'm trying to post a comment on how I fixed my bluetooth issue b ut the comment is not going in.... Ajax error kinda  
  • Yes windows 10 anniversary upgrade was not good news I now have an acer aspire laptop costing around £300 2 1/2 years old which is now a pile of non functioning plastic and metal, thank fully I still have a desktop machine! Not happy with microsoft.
  • Ok, this is really getting frustrating... I have a new MSI laptop that I upgraded from windows 7 to windows 10 - no issues. When the anniversary upgrade installs, it appears to be fine until the system does the reboot. Then I get the windows recovery page and the system will not boot until I go into the UEFI settings and save/exit (UEFI corruption?). Then after the reboot, I am told that the update failed. Does anyone know what in the heck is going on?  
  • SUCCESS AT LAST  I have been trying to install the anniversary update on a new PC for three days with no success.  After trying different things in this column, I did a PC reset through the recovery settings to undo any programs I installed prior to the update.  Only the keyboard, mouse and Ethernet cable were plugged in. I then uninstalled the McAfee starter program, disabled Windows Defender and Windows Firewall as shown above. I started the anniversary update and task manager with windows side by side.  I disconnected the Internet after downloading the update and observed the task manager activity while the install was in in progress.  Before, the task manager showed high CPU use until about 71% of the install was complete.  Then it dropped off to almost nothing while the install progress took hours to go from 72% to 99% where it stuck.  This time the install went to 71%, paused for a few ticks, then the Modern Setup Host kicked in on the task manager and the CPU usage maintained a steady level.  Progress continued for 10-15 minutes and the Restart button popped up showing the install was complete.  From that point after the restart, the Working on Updates screen came on and did the final setup normally.  In previous attempts, I did not note any activity by the Modern Setup Host at the 72% mark.  Did some program I installed prevent the Modern Setup Host from running properly?  Since the installation always froze at 99%, I never saw an error message to identify a problem so I have no clue what went on.  Note to self: when doing a new PC setup, begin with the anniversary update if not already installed.  I have been dealing with Microsoft frustrations for 35 years so I feel everyone's pain.
  • Saw this solution on Redmond. If you are still getting stuck on Anniversary edition update, remove the dongle for your logitech wireless mouse/keyboard. Problem solved. Forget the rest of the advice.
  • Jim, I could kiss you right now!.  I have been banging my head against a wall for two days now trying to get the last PC in our office updated (the update kept stalling after the reboot.)  I have tried just about every fix on the internet without any success.  I found this post and I checked the PC, and sure enough there was a Logitech wireless mouse installed on it.  I pulled the USB dongle, and the update completed without a problem.  I only wish I had found your post two days ago!