Xbox library and games not showing up? — You're not alone, and Xbox Support is investigating the problem.

Xbox Series X
You might not be able to see Xbox games that you don't have installed at the moment. (Image credit: Windows Central | Jez Corden)

If you've logged on to check your Xbox game library and are running into issues, you're not alone. Xbox Support confirmed on Friday via X (formerly Twitter) that a technical issue is affecting some players, keeping those users from seeing their games.

Specifically, this error is causing players to be unable to see anything in the "Ready to Install" section, meaning it's affecting anyone who wants to download a game. Problems are also being reported for anyone browsing games in the store, as well as issues with seeing games that are a part of Xbox Game Pass.

While some players first started reporting problems as early as 9:00 a.m. ET, Xbox has officially begun investigating the problem as of noon. There is no resolution right now, though any updates will be shared through the Xbox Support status page.

Games are still showing up for some users, including me. (Image credit: Windows Central)

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Samuel Tolbert
Freelance Writer

Samuel Tolbert is a freelance writer covering gaming news, previews, reviews, interviews and different aspects of the gaming industry, specifically focusing on Xbox and PC gaming on Windows Central. You can find him on Bluesky ‪@samueltolbert.bsky.social‬.

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