14 tips to help you fix OneDrive sync problems on Windows 10

6. How to fix sync problems with OneDrive relocating stuck files

When OneDrive is trying to upload files, you may notice one or multiple files stuck trying to sync. If it's taking a long time, relocating the files in question temporarily can help to resolve the problem.

To move files out of the OneDrive folder, use these steps:

  1. Click the OneDrive button in the bottom-right corner.
  2. Click the More option.
  3. Click the Pause syncing option.
  4. Select the 2 hours option.

Source: Windows Central (Image credit: Source: Windows Central)
  1. Open the OneDrive folder with File Explorer.
  2. Select the conflicting files.
  3. Click the Move to button in the "Home" tab.
  4. Select the folder that you want to move the files temporarily.

Source: Windows Central (Image credit: Source: Windows Central)
  1. Click the OneDrive button in the bottom-right corner.
  2. Click the More option.
  3. Click the Resume syncing option.

Source: Windows Central (Image credit: Source: Windows Central)
  1. Open the folder with the files that you relocated earlier.
  2. Select the files, and click the Move to button.
  3. Click the Choose location option.

Source: Windows Central (Image credit: Source: Windows Central)
  1. Select the OneDrive folder.
  2. Click the Move button.

Source: Windows Central (Image credit: Source: Windows Central)

After you complete the steps, the files should sync to your OneDrive account successfully.

Mauro Huculak

Mauro Huculak is technical writer for WindowsCentral.com. His primary focus is to write comprehensive how-tos to help users get the most out of Windows 10 and its many related technologies. He has an IT background with professional certifications from Microsoft, Cisco, and CompTIA, and he's a recognized member of the Microsoft MVP community.