14 tips to help you fix OneDrive sync problems on Windows 10

By Mauro Huculak
last updated

When you're facing OneDrive syncing issues, it's likely to be a problem with the desktop client. In this guide, we'll show you the steps to troubleshoot and fix the problem.

8. How to fix sync problems with OneDrive checking available storage

Although your device may have a lot of space available, if your OneDrive account is running out of space, files will stop syncing to the cloud.

Usually, to fix this problem, if you're using the free version of OneDrive, you can upgrade to the 1TB option getting an Office 365 subscription. Or you can delete files that you don't need to make room to resolve the syncing problem.

Office 365 logoStorage upgrade
Office 365

Get 1TB of storage, plus the full suite of Office apps

Office 365 gives you full access to all the apps and 1TB of OneDrive storage to protect your files and sync them across devices. You can also install Word, Excel, PowerPoint, Outlook, and other apps on up to five devices, and depending on the subscription, you can share the account with up to five people.

To check your OneDrive storage, use these steps:

  1. Click the OneDrive button in the bottom-right corner.
  2. Click the More option.
  3. Click the Settings option.

Source: Windows Central (Image credit: Source: Windows Central)
  1. Click the Account tab.
  2. Confirm the space available on the OneDrive account.

Source: Windows Central (Image credit: Source: Windows Central)

Once you complete the steps, if you're getting closer to the storage limit, you may need to clean up some files or upgrade your account to resolve the syncing issue.

Mauro Huculak
Mauro Huculak

Mauro Huculak is technical writer for WindowsCentral.com. His primary focus is to write comprehensive how-tos to help users get the most out of Windows 10 and its many related technologies. He has an IT background with professional certifications from Microsoft, Cisco, and CompTIA, and he's a recognized member of the Microsoft MVP community.